KIA Complaints

In December I submitted a complaint about the powertrain not knowing the extent of the problem. My 2025 Kia Sorento X-Line SX prestige with shy of 48000 miles had a catastrophic and potentially life threatening malfunction with the powertrain. The technicians revealed that the transmission housing actually exploded, launching shrapnel into the surrounding area. This had the potential to impact other drivers on the road, and had the blast gone in my direction it may have pierced the shielding and struck me or my passenger. It was far beyond a regular breakdown. The damage was so severe that while under warranty i still as of today 4/18/2026 do not have my vehicle back. They seem to be unable to fix the problem.

I had the oil changed on my car at a local tire and lube shop. Two weeks later I drove to Vegas (7 hrs one way). While in Vegas I started to hear a super faint clicking noise coming from under my hood, but no lights came on inside, so I assumed maybe it was nothing serious and would have it checked when I returned home 3 days later. On the way home (2 hrs from home) the clicking got louder. I attempted to pass some cars and, as I accelerated, the clicking got much louder and then I heard a loud clank and the car shuttered. I proceeded to pull over and got out of the car and saw small flames and smoke coming from under my car. A couple had pulled over with me and had a fire extinguisher which they used to put the fire out. Upon towing the car home I found a piece of metal hanging from a melted piece of plastic. I inspected it and discovered that it was a piece of a piston from my engine. There was also a puddle of oil and a streak of gasoline on the trailer that had come from my car. I experienced catastrophic engine failure. When the engine broke it punched a hole in my oil pan which caused a fire and burned a hole in my fuel line. I am unsure of what caused the engine to fail, but in seeing the recalls for the exact same thing happening to previously recalled Kia Souls I figured i'd check it out to see if I may be included in that. No lights came on alerting me to any problems. There were no signs of leaking oil. Just clicking that got louder and then a loud noise and shudder and fire.

To Whom It May Concern, I am submitting a formal complaint regarding a serious safety issue involving my 2021 Kia Forte. Approximately one year ago, I purchased this vehicle used with approximately 56,000 miles. I have owned the vehicle for nearly a year without prior incident until a recent and significant failure occurred. While driving on a highway after work, the vehicle suddenly lost engine power. The RPMs dropped abruptly, and the vehicle began decelerating rapidly before completely shutting off. This occurred without any prior warning indicators, such as dashboard warning lights or messages. I attempted to restart the engine three times before it successfully turned over. Upon restarting, the engine produced a loud knocking noise that had not been present before. Since this incident, the vehicle has been unable to operate reliably. It will start and run briefly but stalls again after a short distance. The knocking noise persists, suggesting a serious internal engine issue. The vehicle remains in my possession and is available for inspection. Component/System Involved: The failure appears to involve the engine and/or internal engine components. The exact cause has not yet been diagnosed by a professional. Safety Risk: This failure posed a significant safety hazard, as the sudden loss of power occurred while traveling on a highway. This could have resulted in a serious accident, particularly if surrounding traffic had been heavier or less responsive. Inspection and Diagnosis: The issue has not yet been formally diagnosed or confirmed by a dealership or independent repair facility. Additionally, the vehicle has not been inspected by the manufacturer, law enforcement, insurance representatives, or other entities. Warning Indicators: There were no warning lights, messages, or other indicators prior to or during the initial failure. The only symptom Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I just bought the car one month ago, and While driving my 2016 Kia Soul on a high-speed highway at approximately 98,000 miles, the vehicle suddenly lost power without warning. The engine stopped responding and the car could not accelerate. This created a very dangerous situation because traffic was moving at high speed and I was at risk of being hit from behind. I was driving with my son, who has a disability, and I was taking him to his therapy appointment. The sudden loss of power made the situation even more stressful and unsafe because I was responsible for his safety while the vehicle was failing in traffic. Fortunately, I was able to carefully move out of the main highway and exit the road to avoid a crash. I managed to reach a nearby auto mechanic shop, where the vehicle had to remain because the engine had failed and the car could no longer be driven safely. This incident represents a serious safety concern because the vehicle lost power suddenly while driving on a fast highway, which could easily have resulted in a serious accident.

Driving down the road and my steering wheel light comes on sporadically and then I lose control of the steering wheel like it locks up and is almost impossible to turn or rotate and then other dashboard lights come on and I lose headlights. When that happens traction control light on dashboard, the ABS light, battery light and steering wheel light that has an exclamation mark to right of it comes on. The car keeps driving and doesn’t die but all the abs and driving wheel lock up so you cannot be in control of the vehicle.

I took the Kia to Hurst Dealership and Scott told me he would check it out. He called me and told me I needed the key replaced, so we paid them 230 dollars. Then he told me he found 4 recalls, fixed 3 of the 4 recalls. The last one, the engine seizing up, was still not complete. after 30 days we removed the car from that dealership because the whole time they were trying to sell us a car. Now the car doesnt even start, there is no key, there is lots of damage to the front end and underneath the engine is missing covers and who knows what else. Worst employees do the things the company itself tries to prevent, Scott is perfect for ruining reputations of the employers he (works for)

I START VEHICLE AND TRY TO PUT TRANSMISSION TO DRIVE ITS NOT WORKING AFTER I TRY TO PUT VEHICLE TO REVERSE TRANSMISSION ITS NOT WORKING

brakes weren’t working when trying to stop. Loud noise, braking pedals vibrated, when pushing down to attempt to break the brakes got soft, the steering wheel started to shake. Emergency parking lights and ASB lights on the dashboard came on. The vehicle was towed to the dealership and was unable to find the problem. They did a brake fluid exchange. Video of my driveway was provided to the dealership from this incident. Gear corporation was also contacted letting them know of the safety concerns I had. Third row and front passenger seatbelts not buckling.

The contact owns a 2026 Kia Seltos. The contact stated that while driving 25 MPH and depressing the brake pedal to make a right turn, the brake pedal went to the floorboard and the vehicle accelerated independently. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed, and the contact was informed that the brake line needed to be tightened and the brake fluid reservoir needed to be topped off. The vehicle was repaired. The manufacturer was notified of the failure and informed that there was no warranty for the repair. The manufacturer denied the buyback request. The approximate failure mileage was 1,322.

Our Sportage has the panoramic roof. The back half of the roof chattered all of a sudden while nobody was in or around the vehicle. It exploded outwards.