KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 KIA SORENTO- Bloomingdale, GA
Upper fuel pump module, on top of fuel tank, is leaking fuel from a crack in fuel pump port where fuel hose connects. Fuel can be seen on top of upper fuel pump module and can be seen leaking from fuel pump port, and can be seen on exterior of gas tank. Also fuel odors were present. This could be a fire hazard. The manufacturer issued TSB FUE 064 for this exact issue for vehicles produced from March 31, 2017 through July 24, 2019. Local dealer will not cover the vehicle because it was manufactured in February of 2017. The vehicle has not been inspected by manufacturer, police, of insurance company. There were no warning lamps, messages prior to failure. The symptoms were fuel on top of module, fuel odor, and fuel stain on exterior side of fuel tank
Source: NHTSA WEB SITE -
2015 KIA K900- Phenix City, AL
The contact owns a 2015 Kia K900. The contact stated that while the headlights were set to automatic mode while driving at night, the headlights unexpectedly turned off independently. However, while the headlights were manually turned to the on position, the headlights remained operational and without failure. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 KIA CARNIVAL- Grand Prairie, TX
The component of the vehicle that malfunction was the front passenger seat. The driver came to a stop at an intersection and the front passenger seat started auto reclining. The seat was reclining into a life, flat position, almost. The driver was concerned because no one was pressing buttons and put the vehicle in park in the seat did not stop auto reclining so the driver turned off the vehicle, but the seat reclined as far as it could into the middle section of the vehicle and encountered the driver’s child in a car seat. The seat reclined onto the child's legs and pinned them down against the car seat and the seat below them. The driver was unable to remove the child from under the seat nor able to physically lift the seat, but the buttons on the front passenger seat on the lower right side, did work in order to lift the seat back into an upright position and unpinned the childs legs. The driver took it and to a dealership to get it looked at and they failed to reproduce the issue. The local dealership did look at the vehicle, but failed to reproduce the issue. There were no warning lights to indicate this was going to occur. The local dealership suggested this was a user error, and that something must have damaged the components of the seat to activate an auto recline, which is still problematic. The dealership said due to the owner unplugging the power to the seat that the issue could not occur again, but they did not solve the mystery or issue of how it actually occurred. The child was restrained in a car seat, and the seat was pushed back in the middle section of the vehicle as far back as it can go. The front seat was still able to auto recline somehow into the child’s car seat and pin them down.
Source: NHTSA WEB SITE -
2017 KIA SORENTO- Glens Falls, NY
adaptive cruise control warning lites. In the beginning it started sending warnings after it was on for a while. Now the warning is when I start the car. this has been fixed once under warranty but it is no longer working again. the warning lites for the aeb system is also on. Also I have pearl white sorento and the paint is peeling off the hood.
Source: NHTSA WEB SITE -
2025 KIA NIRO- Ypsilanti, MI
On now 4 occasions--intermittently my car will go into drive when shifted into the reverse shift I don't know what component is impacting this. My safety and others safety is at risk by my car literally going forward when it's supposed to be in reverse. I've taken my car to the dealership two times and they have not been able to recreate it or fix anything. I've reached out to KIA corporate for a resolution but have not gotten follow up: Case#XXX (case where I was supposed to get a response from a case manger) and XXX (original case). To my knowledge I don't know if it's been inspected by the manufacturer, police, insurance representatives or others No warning lamps or signs. It happens intermittently and seemingly no rhyme or reason when it happens. This happened back in November 2025 and most recently this April.
Source: NHTSA WEB SITE -
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2020 KIA SOUL- port st Lucie, FL
My Car would shut off in the middle of the road after I stopped to make a turn or even stop at a stop light. Also the engine is burning oil. Mechanic says the the engine needs to be replace. Something with the oil piston and the exhaust is burning oil. I am not sure
Source: NHTSA WEB SITE -
2020 KIA TELLURIDE- Clinton Twp, MI
I was driving, no warning lights came on, and the car just stopped. Had it towed to a local mechanic and was told the engine froze.
Source: NHTSA WEB SITE -
2021 KIA SELTOS- Albany, OR
This has happened 3 other times. It just stalls out when stopped. Not to do its SMART thing but it clunks-like and turns completely off. Its a bit scarey. And now heat issues just like the last 2 summers. It has issues!
Source: NHTSA WEB SITE -
2016 KIA FORTE- Austin , TX
Instrument panel lighting and radio lighting flicker constantly while driving. When the headlights are on, the headlights will also turn and off on their own, constantly. Because of this, I can not drive this car at night, in the early morning, in the rain, or whenever my headlights are needed. From what I've surmised, the issue seems to be the multifunction switch, which, coincidentally, Kia has an active recall on for one of their other models.
Source: NHTSA WEB SITE -
2019 KIA SOUL- TULSA, OK
I have a code of P0420 show up on a vehicle diagnostic test. This is directly related to recall SA363 ECU LOGIC . The engine light kept coming on. I was driving on the highway and the car stalled and then stopped as I was coming off the exit.
Source: NHTSA WEB SITE