KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 KIA SORENTO
    - Hampstead, NH

    Engine, a Lambda 3.3 v6 started knocking periodically and consuming oil at about a half a quart a week. It is a know problem with this motor and well documented in its existence in all Hyundai and Kia vehicles using this engine. We now have been told that the head bolts are partially stripped. Another known problem and we are consuming coolant. This can is not trustworthy and could fail at any time. We are still paying off the loan if it matters.

    Source: NHTSA WEB SITE
  • 2024 KIA TELLURIDE
    - Hattiesburg, MS

    The contact owns a 2024 Kia Telluride. The contact received notifications of NHTSA Campaign Numbers: 26V430000 (Seats) and 25V494000 (Structure); however, the parts to do the recall repairs were not yet available, even though the recall narrative stated that parts were available. The local dealer was contacted and stated that the recall repairs would not be performed. No reasons were given for why the recall repairs would not be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 KIA OPTIMA
    - York, PA

    Today as I was driving to work my car suddenly stopped while being idle at the stop light. It turned off. I was able to restart and drive to work safely and home. I googled the issue and saw many Kia optima owners having the same issues and they’re saying no codes or anything popping up. Should this be considered a recall.

    Source: NHTSA WEB SITE
  • 2020 KIA SOUL
    - Mobile, AL

    I am filing this complaint regarding a serious paint defect on my Kia in which the exterior paint is peeling off in large sheets. I purchased the vehicle used from Dean McCurry Kia, and the dealership was aware of the paint issue before selling the vehicle to me but failed to properly repair or disclose the condition before the sale. The paint has continued to deteriorate and is now peeling extensively, leaving exposed areas of the vehicle. I have contacted both Dean McCurry Kia and Kia regarding the problem, but both have refused to take responsibility or provide a reasonable solution. I believe this is a pre-existing manufacturing or paint defect that was known to the dealership before the vehicle was resold to me, and I am concerned that Kia and the dealership are refusing to address a potentially widespread safety and quality issue. I am requesting that NHTSA document and investigate this complaint and determine whether this paint defect affects other Kia vehicles and warrants further action.

    Source: NHTSA WEB SITE
  • 2016 KIA FORTE
    - Greensboro, NC

    When I have the windows down, I can see the headrest flapping in the wind. I took the cover off and discovered that the styrofoam had broken in half. I used foam adhesive to bind it together. Once again, windows down and the headrest is still flapping in the wind. Look underneath the cover and this time the Styrofoam is broken into multiple pieces.

    Source: NHTSA WEB SITE
  • 2022 KIA RIO
    - Mt. Vernon, KY

    My ABS system goes in and out making my breaks really unsafe especially going downhill. Cruise control goes at whatever speed it wants. I set it for 73 on the interstate which has a speed limit of 70 and I look down and my car is SET to 73 BUT my actual gage is going up into the 80's! I use my cruise to keep me from getting tickets... And my cruise in this car isn't helping. I selected other. Because sometimes my radio screen does not work. & Sometimes it comes on but when I put my car in reverse my screen goes off. I rely on my screen to hear my phone calls because I'm deaf & I also have dementia so it's mandatory that I can see my map in my car to know where I'm going. Sometimes I don't remember my way home. That's how important it is. Please look into these. Thank you Concerned customer. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2013 KIA OPTIMA HYBRID
    - Chula Vista, CA

    The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated, and the vehicle decelerated unintendedly. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle failed to accelerate above 10 MPH. In addition, there was an abnormal grinding sound coming from the vehicle. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that an unknown software update was completed, and the brake line was bled; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 KIA SORENTO
    - Longview, TX

    The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the vehicle suddenly stalled, and the message Press Button to Start Engine message was displayed. The vehicle continued to coast in neutral, and then decelerated to approximately 65 MPH. The contact pressed the start button and the accelerator pedal, and the vehicle failed to move immediately. The contact stated that after several attempts, the engine revved as needed. The contact stated that while continuing to drive, the steering wheel was hot, the radio screen was blacked out, and the horn failed to sound. When the radio screen was illuminated and displayed the information on the screen, the contact became aware that the GPS had reset to an erroneous location. The rear windshield wiper independently activated again. The contact noticed a burning odor while continuing to drive the vehicle. After the contact arrived to the destination, the contact had to press the button four times before the vehicle turned off. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the issues. The failure mileage was approximately 56,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 KIA SELTOS
    - Winter park, IN

    I am requesting a formal review of an engine failure involving my 2021 Kia Seltos LX with the 2.0L engine. At approximately 103,000 miles, the original engine failed after losing nearly all of its oil. There was no obvious external oil leak or oil puddle, suggesting that the engine may have been consuming oil internally. Earlier in my ownership, the vehicle also unexpectedly shut off while operating. I paid out of pocket for a replacement engine and installation. Within approximately one to two hours of receiving the vehicle back, the check-engine light began flashing. The diagnostic information reportedly indicated piston noise, even though the replacement engine appeared to run smoothly. These circumstances appear similar to the piston-ring condition described in safety recall SC336/NHTSA 25V-099, including excessive oil consumption, cylinder damage, abnormal piston noise, engine failure, and possible loss of power. However, Kia’s online system currently shows that SC336 is not open for my VIN, and the dealer found no record that the recall had previously been completed. I understand that my VIN may not currently be included, but I am asking Kia to investigate whether my original engine experienced the same defect, confirm in writing why my VIN was excluded, and review my case for reimbursement or goodwill assistance. The failure occurred only about 3,000 miles beyond the 100,000-mile powertrain warranty, and I have already incurred substantial engine and labor expenses. Please open a formal case, review my vehicle’s production and engine records, and provide a written determination. I can supply the VIN, repair invoices, proof of payment, mileage records, maintenance documentation, diagnostic codes, towing records, and replacement-engine information.

    Source: NHTSA WEB SITE
  • 2020 KIA FORTE
    - Akron, OH

    I experienced a check engine light and had the vehicle diagnosed with codes P0017 and P0014. The vehicle was taken to a Kia dealership, where the technician found that the exhaust camshaft was free-spinning without the phaser and that the pin connecting the two had sheared. The dealership replaced the exhaust camshaft and phaser and released the vehicle as repaired and operating normally. Less than 24 hours after pickup, the check engine light returned during normal driving. While returning the vehicle to the dealership as instructed, the engine lost oil pressure and stalled three times. One stall occurred after exiting the highway and left the vehicle disabled in a high-traffic intersection, creating a serious safety hazard. The vehicle was returned to the Kia dealership and remains available for inspection. Subsequent examination reportedly found metal debris in the engine/oil pan and a possible restriction of engine oil flow. The exact cause of the sudden oil-pressure loss has not yet been definitively explained. The failure occurred immediately following a dealership repair involving a physically sheared internal engine component.

    Source: NHTSA WEB SITE