KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 KIA OPTIMA- Forsyth, GA
The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate and failed to exceed 52 MPH. The vehicle shut off. The contact stated that the engine was running rough while stationary and the vehicle shut off without warning. The vehicle was taken to an Auto Parts Store, where it was diagnosed, and it was determined that the vehicle was in LIMP Mode with knock sensor codes displayed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 136,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 KIA SEDONA- DETROIT, MI
The vehicle radiator exploded while driving on the freeway. Towed to mechanic radiator replaced and housing. Problem persosted. With a simple pressure test the coolant in the reservoir began to boil immediately meaning there's a cracked engine block.
Source: NHTSA WEB SITE -
2016 KIA OPTIMA- Aliso Viejo, CA
Blower motor is drawing excessive electricity, which in turn burns the fuse and junction pin, which in turn can start a fire in the car. Kia of Irvine suggested redoing all electrical wiring in the car, but that will not solve the issue. As soon as you turn on the AC, the blower motor will use so much electricity and amperage, so the blower motor fuse and junction pins on the fuse box starting to burn. Wanting to charge almost $7000 to fix this issue, which is double the price value of the car, and risking to end up in this situation again, as soon as you turn on the AC, does not make sense. KIA should do recall on this model and fix the root cause, which is excessive electricity and amperage usage by the blower motor.
Source: NHTSA WEB SITE -
2021 KIA SELTOS- Ashtabula, OH
The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed and turning into the driveway, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the dealer, and there was no oil in the engine, and metal flakes were found in the camshaft. The contact associated the failure with NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the VIN was not included. The dealer diagnosed the vehicle with camshaft failure, timing failure and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 71,707.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 KIA TELLURIDE- Reelsville, IN
This started May 8th and is still going on. Engine randomly shuts down while driving. Vehicle alarms and message says Engine OFF Shift to P or N then start engine. No warning, happens about once a week. Very scary when in traffic and I cannot move because my engine randomly shuts down. The dealership has had it 3 different times totaling 6 weeks and 5 days and cannot duplicate it.
Source: NHTSA WEB SITE -
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2022 KIA FORTE- Kilgore, TX
AC is not blowing cold air even after replacing refrigerant. Mechanic says the compressor has failed, even though the car is only a few years old and has never been involved in any major incidents.
Source: NHTSA WEB SITE -
2025 KIA TELLURIDE- Des Moines, IA
Over the course of two days, the engine stalled when decelerating at intersections three different times. The engine died with warning lights on the dash and a message: “ Engine Off! Shift to P or N then start engine.” I had to completely stop, shift gears, and then restart the engine, then back to drive. This happened at or near intersections, creating a significant hazard for myself and others around. Dealer has not been able to identify or replicate the issue. I have safety concerns about driving the vehicle. The third time happened without auto hold or auto start/stop on.
Source: NHTSA WEB SITE -
2025 KIA SORENTO- Colorado Springs, CO
During highway trips the info cluster starts chiming and a coffee cup light comes on the dash saying I should consider taking a break! This happens frequently and is distracting as I need to look down from the road to access what the warning is. I'm being told now that it is not able to be disabled. It's distracting and there's no way I would have bought the car with such a distraction during highway driving.
Source: NHTSA WEB SITE -
2019 KIA SORENTO- Watertown, CT
The contact owns a 2019 Kia Sorento. The contact stated that while driving 64 MPH, the contact detected a shimmy and knocking coming from the front wheels. There was no warning light illuminated. The contact stated that the failure was a common failure with similar vehicles. The vehicle was taken to an independent mechanic, and an alignment, tire rotation, and wheel balance were performed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the steering column needed to be replaced. The failure was associated with the flexible rubber coupler, PN: 56380C1500. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 122,222.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 KIA TELLURIDE- Lexington, SC
The contact owns a 2022 Kia Telluride. The contact stated that on several occasions while driving at various speeds and while stopped, the check engine warning light illuminated, and the vehicle stalled. The vehicle was restarted after each failure. The vehicle was taken to a dealer on several occasions, but the failure was not duplicated. The vehicle was then taken to a dealer where it was diagnosed and determined that the ECM software needed to be updated. The vehicle was repaired, but the failure reoccurred two days later. The vehicle was taken back to the same dealer where it was diagnosed that the ECVVT motor was stuck and needed to be repaired. The vehicle was repaired, but the failure reoccurred the following day with the battery warning light illuminated. The contact stated that while driving with a child inside the vehicle, the battery, power steering, Auto HOLD, Forward Collision Avoidance, ABS, traction control, and the master warning lights were illuminated. The contact stated that the "Check Blind Spot Collision System", "Check TPMS," "Check Lane Departure Warning System", and "Check ESC", messages were displayed. The contact stated that the steering wheel locked up. While the brake pedal was depressed, the vehicle did not slow down as intended, causing the contact to temporarily lose control of the vehicle. The vehicle was coasted into a gas station parking lot, and the EPB, brake, seat belt, and collision warning lights were illuminated before the vehicle stalled. The vehicle was then towed to the same dealer where it was diagnosed and determined that the alternator failed and drained the battery, and both parts needed to be replaced. The vehicle has not been repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 82,093.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE