KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 KIA EV6
    - Chantilly, VA

    I was driving 40mph and received a yellow error message along the lines of "electrical system issue, please check" and my speed was limited to 25mph. After trying to get the car to a safe location (as I was on a narrow two-lane road), the error changed to a blinking red error and my speed was further limited to 12mph. I was unable to get the car one mile to the dealer for service, so I stopped the car in a parking lot and had it towed to the dealer. The dealer diagnosed the problem and replaced the ICCU (2nd time on this car) and the 12 volt battery.

    Source: NHTSA WEB SITE
  • 2025 KIA CARNIVAL
    - Fort Worth, TX

    The vehicle (2025 Kia Carnival Hybrid) has suffered from a systemic parasitic 12V battery drain since the first month of ownership. The first occurrence was July 20, 2025, requiring a jump-start from Kia Roadside Assistance. On 02/26/2026, the vehicle was presented at Moritz Kia Alliance for the same issue. The dealer diagnosed the 12V battery as defective (Code R04) and replaced it under warranty. However, the defect persisted. On 03/10/2026, only 12 days later, the vehicle suffered another total electrical failure. I had to utilize Kia Roadside Assistance for a jump-start and drive the vehicle directly to the dealer without turning the engine off to ensure it could be serviced. This marked the second official repair attempt for this recurring defect. The vehicle has remained in dealer possession since March 10 (21 consecutive days). On March 11, only one day after drop-off, the Service Director threatened that the vehicle would be "impounded" after 60 days, despite the vehicle being the subject of an active Texas DMV Lemon Law Case (#26-0012638.CAF). On March 26, a critical safety failure occurred: during a start-up attempt, the Integrated Power Brake (IPB) system malfunctioned, causing the brake pedal to pulsate and physically "kick back" with significant force against my foot. I have serious concerns that this braking failure could occur while in motion, posing an unreasonable risk of high-speed collision, serious injury, or death. No root-cause diagnosis has been made. Furthermore, the main fuse box cover was left off during service, exposing critical electrical components. The vehicle is available for inspection.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - LEES SUMMIT, MO

    I am submitting a safety complaint regarding a **2017 Kia Sorento SXL** equipped with a **3.3L Lambda V6 engine**, which experienced **sudden and catastrophic engine failure** at approximately **137,000 miles**. Prior to failure, the vehicle exhibited **progressively worsening engine knocking and vibration**, indicating internal engine damage. Despite these warning signs, the failure occurred **abruptly while driving at highway speed**, resulting in a **sudden loss of power**. This incident created an **immediate safety hazard**, as I was traveling in active traffic and was forced to quickly maneuver to avoid surrounding vehicles. The unexpected loss of propulsion significantly increased the risk of a collision. The nature of the failure appears to be consistent with **internal engine component failure (such as connecting rod bearing failure)**, which is not typical for a properly maintained modern engine at this mileage. Importantly, my vehicle was manufactured in **November 2016**, placing it within an early production period for this engine. There is evidence from technical service information and consumer reports suggesting a **pattern of premature internal engine failures** in this engine family, particularly involving **rod bearing wear leading to catastrophic failure**. This raises concern that the issue may represent a **systemic defect** rather than normal wear and tear. I am concerned that other vehicles with this engine may experience similar failures **without sufficient warning**, potentially resulting in dangerous driving situations, especially at highway speeds. I am requesting that NHTSA: • Review this incident as a **potential safety-related defect** • Evaluate whether similar complaints exist involving the **3.3L Kia Lambda V6 engine** • Determine if an **investigation or recall** is warranted I am able to provide supporting documentation, including maintenance records, diagnostic findings, and repair estimates upon request.

    Source: NHTSA WEB SITE
  • 2019 KIA OPTIMA
    - San Mateo, CA

    The engine of vehicle repeatedly failed, causing the vehicle to stall while driving, which posed a serious risk to my safety and others on the road. The vehicle had approximately 65,000 miles and was maintained routinely and on schedule. The failure first occurred before November 18, 2025, when I reported stalling issues to Kia authorized service & parts. The vehicle was returned as “fixed” on December 12, 2025, but the engine stalled again during normal operation. The vehicle was returned to Kia authorized service & parts multiple times (December 12, December 18, December 23, January 9, January 12, 2026, and March 4, 2026), with repeated assurances that it had been repaired. Each time, the car continued to stall, including during a test drive at Subaru, demonstrating that the failure persisted despite repeated dealer intervention. The stalling created a significant hazard, as the car could lose power while on public roads, including highways, potentially leading to accidents. There were no consistent warning lights or messages prior to the engine stalling; the first symptom was intermittent loss of power while driving. The failure has been reproduced and observed by multiple service personnel at Kia authorized service & parts and by Subaru during the trade-in test drive. The component(s) causing the failure were inspected by Kia authorized service & parts staff, but no effective repair was made. Documentation of repair orders and dealer inspections is available for review.

    Source: NHTSA WEB SITE
  • 2016 KIA SOUL
    - Dunn, NC

    March 22, 2026: driving through town when the engine started making an odd high pitched sound then lost all acceleration and had to get it towed back to my house. No indicator lights on the dashboard came on. March 26, 2026: my mechanic diagnosed it as a catalytic converter clog. 2019: vehicle was serviced at a Kia dealer for SC176 recall relating to catalytic converter failure. December 2022: Kia replaced the engine due to failure from metal shavings from the tie rod getting into the oil. In 2024 kia reimbursed me for the cost of this replacement due to a class action lawsuit for this issue. March 30, 2026: both Kia dealership and Kia phone line advised that my vehicle no longer qualifies for catalytic converter replacement since the recall service was completed in 2019.

    Source: NHTSA WEB SITE
  • 2021 KIA SOUL
    - Cortland, OH

    I am writing to formally report a failure by Classic Kia of Streetsboro to provide the federally mandated safety remedy under Recall SC336 for my 2021 Kia Soul (VIN: [XXX] ). I have reason to believe the dealership has bypassed the mandatory safety protocols by intentionally omitting my documented diagnostic data—specifically Codes P0014/P0017, engine stalling, and excessive oil consumption—from the Techline Case Narrative. Evidence of Non-Compliance: 1. Improper Component Installation: Despite the documented timing failures, the dealership appears to have installed a Short Block (Part # 21102) instead of the required Long Block Assembly (Part # 21101-QQK). This leaves my oil-contaminated camshafts, valves, and VVT solenoids in the vehicle, posing a continued stalling risk. 2. Failure to Address Consequential Damage: The dealership is attempting to charge me a $99 "Customer Pay" fee for a catalytic converter back-pressure test. Under SC336, testing for consequential damage caused by a defective engine is the manufacturer's responsibility. 3. Withholding Documentation: The dealership has refused to provide the Techline Case Number or the Engine Part Number upon request, preventing me from verifying that the safety remedy was performed correctly. I will not be taking possession of the vehicle until Kia Corporate verifies that a Long Block Assembly was installed and that all diagnostic fees related to the recall symptoms are waived. This matter is currently being escalated but could definitely use your assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - San sebastian , PR

    Excessive oil consumption Engine damage or failure Ticking noise from the engine Loss of power when driving Rough idle, shaking the car is not able to be used, for safe.

    Source: NHTSA WEB SITE
  • 2023 KIA FORTE
    - Baton Rouge, LA

    I am reporting a serious and ongoing safety issue involving my 2023 Kia Forte GT. The vehicle has experienced persistent mechanical problems, including a check engine light and multiple diagnostic trouble codes, including P0420 (catalyst system efficiency below threshold – Bank 1), P0300 (random/multiple cylinder misfire), P0304 (cylinder 4 misfire), and P0301 (cylinder 1 misfire). These codes have appeared as stored, pending, and permanent, indicating ongoing and unresolved engine and emissions system issues. In addition to these mechanical problems, the vehicle is emitting strong and concerning chemical fumes into the cabin during operation. These fumes are noticeable while driving and create a hazardous environment for occupants, raising concerns of toxic exposure and making the vehicle unsafe to operate. The vehicle also exhibits drivability issues, including jerking and performance irregularities when accelerating. Despite multiple attempts to have the vehicle diagnosed and repaired under warranty at authorized Kia dealerships, including All Star Kia East and All Star Kia Seigen Lane, the dealerships have refused to properly diagnose or repair the vehicle. I have been informed that my vehicle or account is “flagged in all systems,” and service has been denied on that basis. The refusal to address an emissions-related defect, combined with active misfires and the presence of chemical fumes entering the cabin, presents a serious safety risk. I am requesting that this issue be investigated as a potential safety defect affecting this vehicle.

    Source: NHTSA WEB SITE
  • 2021 KIA TELLURIDE
    - Calverton, NY

    I have 2021 Kia Telluride with 38000 miles on it. When I wash my car, I normally wash the roof and in order to do that I put one foot on 3 step ladder and one foot on the back tire. I always had a plenty space above the tire and under the fender and I could stand up on the tire while I was washing the roof. On my last wash after the harsh winter weather, I notice I can not place my foot on the tire anymore. I google the height from the bottom of the fender to the ground and I noticed is way down. I read on Google that is covered by KIA for 15 years or 180000 miles. I contacted the Riverhead Kia and they replaced the shocks. When I came out of the dealer I immediately noticed the height has not been improved. I informed the service advisor, he said that is not going to be like a new 2026 vehicle and it should be Ok. Two days later over the weekend I noticed Roaring sound and when I hit the bump it seems my chasing banging on the axle. I am planning to go back to dealer tomorrow.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - Manassas, VA

    Sunroof was working properly, no issues. I parked car with sunroof open and when i restarted car it started closing extremely slow. Technicians have tried resetting but no luck. This is a safety issue that has been repeatitive on KIA Suvs since 2012 or 2014. Techs cannot reset sunroof and last KIA I owned was 2014 had same issue plus drainage hole issues. A panoramic sunroof malfunction can be a safety issue for a few reasons: 1. Emergency situations: In the event of an accident or emergency, it may be necessary to quickly evacuate the vehicle. A stuck panoramic sunroof could prevent passengers from being able to exit through the opening, potentially putting their safety at risk. 2. Ventilation and air circulation: On hot days, being unable to open the sunroof can lead to uncomfortable and potentially dangerous conditions inside the vehicle due to poor ventilation. This can increase the risk of heat exhaustion or dehydration for passengers. 3. Excessive heat build-up: A closed sunroof can also lead to excessive heat build-up inside the vehicle, which can be particularly dangerous for children, elderly individuals, or pets who may be more sensitive to high temperatures. 4. Visibility issues: A sunroof that is stuck closed can also affect visibility for the driver, especially when driving in bright sunlight or in adverse weather conditions such as heavy rain or fog. Overall, a malfunctioning panoramic sunroof can impact the overall safety and comfort of passengers and drivers, highlighting the importance of ensuring that all vehicle components are in proper working condition. KIA refuses to address the issue and needs to take accountability for this ongoing issue that each model has continued to have.

    Source: NHTSA WEB SITE