KIA Complaints

We heard a ticking noise, and took it to the autoshop. After investigating, they found that it was a total engine failure. The mechanics encouraged us to check the vin number, because total engine failure for the 2017 Kia Soul was very common. Our vin did not appear in this recall, but all the symptoms are the same. We've had regular maintenance, and it's less than 80k miles.

The contact's daughter owns a 2022 Kia Soul. The contact stated that while her daughter was driving 40 MPH, the engine froze for two minutes. The oil light was illuminated. The contact stated that the vehicle was undriveable. The vehicle was towed to the local dealer, and the failure was associated with NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); but the recall repair was declined because maintenance receipts were not available. The vehicle was towed to another local dealer, Friendship Kia, where the vehicle was diagnosed with a bent camshaft and spark plugs failure. The spark plugs were replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.

I am reporting a Failure of the Remedy for NHTSA Recall 23V634000 (Kia Recall SC281). The original recall attempted to "fix" a High-Pressure Fuel Pump (HPFP) issue via a software update to the Engine Control Unit (ECU). This remedy has failed. My vehicle is currently experiencing the exact safety hazard described in the recall: loss of motive power and stalling at various speeds due to HPFP failure. Despite the software "patch" performed in 2024, the physical hardware (HPFP) has now suffered a mechanical failure, rendering the vehicle unsafe to drive. Description of the Incident: On or about March 15, 2026, the vehicle began lose power and stuttered while in motion, posing a significant risk of a rear-end collision. Diagnostic scans (OBD-II) confirmed code [Insert Code if known, e.g., P0087 for Low Fuel Rail Pressure]. A secondary diagnosis at Courtesy Kia (Mesa, AZ) on March 18, 2026, confirmed the HPFP has failed. Failure of Manufacturer to Act: The manufacturer (Kia America, Case #XXX) is currently refusing to replace the failed component under the recall mandate. They are categorizing the repair as "Goodwill" because the recall was "closed" by the unsuccessful software update. The manufacturer’s refusal to remediate a known mechanical defect that causes stalling in traffic is a direct violation of the spirit and legal requirement of the National Traffic and Motor Vehicle Safety Act. Current Location of Vehicle: Courtesy XXX. The vehicle is grounded as it is unsafe to operate.

The contact owns a 2022 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); however, while taking the vehicle to the dealer, it was determined by the dealer that the vehicle could not be repaired. The contact was not given any reason why the vehicle could not be repaired and was offered a buy-back option instead. The contact stated that the rear passenger seats were extremely hot. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 90,000.

On April 4th 2025 I received a letter concerning NHTSA Recall 25V099 and was asked to have dealership run diagnostics. On April 30th dealership says "YES" engine needs to be replaced. Two days later dealership calls me and says new software has arrived and they need to run diagnostics for recall again, this time on May 16th 2025 car passes. NOW, almost one year later and after warranty has expired, the car has a DTC P1327 which is noted in the recall letter and the car will NOT start. Had it towed to nearest dealer and they say since the original dealer "Passed" the recall, I have to pay to get car looked at again. It is obvious to me their original diagnosis missed something and now I just want my vehicle back, but it won't run because of the P1327 DTC and of course the dealership where car is now says since I did not buy it there, nothing they can do? KIA service is TERRIBLE.

The contact owns a 2018 Kia Niro. The contact stated that when the vehicle was shifted into reverse(R), the vehicle failed to respond. The vehicle was turned off and restarted to reset the transmission, but the vehicle failed to respond while in reverse(R). The vehicle was shifted to drive(D) but failed to respond. The vehicle was shifted into park(P). The vehicle was towed to a local dealer. The dealer diagnosed the vehicle and determined that the transmission fuse and the hydraulic clutch actuator had failed and that the transmission needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 23V534000 (Power Train). The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.

The front drivers seat slightly shifts during tight turns. There is a slight click in the lumbar towards the center of the car.

The vehicle has a recurring P0420 code (“Catalyst System Efficiency Below Threshold Bank 1”). A boroscope inspection at Ricardo Caballero Kia Santa Isabel (invoice #[XXX] dated December 5, 2025) confirmed internal disintegration of the catalytic converter, with physical pieces of the catalyst falling out when the exhaust pipe was removed. This failure appears related to Recall 23V534 (SC276) and TSB PS709 (overheating / coolant boiling issues in 2017-2022 Niro Hybrid models). Motorambar, Inc. (official Kia distributor in Puerto Rico) has ignored my warranty claim since December 2 and December 22, 2025 (more than four months). Motorambar is now refusing to authorize a courtesy loaner vehicle at the dealer Ricardo Caballero Kia Santa Isabel, claiming the tests will take less than 5 days. This leaves me without transportation. The catalytic converter is fully covered under the Federal Emissions Warranty (8 years / 80,000 miles). I request that NHTSA investigate this as a potential safety and emissions defect and require Kia / Motorambar to: 1. Immediately repair or replace the catalytic converter under warranty at no cost. 2. Provide a courtesy loaner vehicle during the repair. 3. Reimburse previous diagnostic costs of $449.17. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Even after regular oil changes car requires an additional 4 bottles of oil every 2 weeks. Now the car is jumping and having a misfire.

My 2023 Kia Telluride SX Prestige X-Pro is experiencing multiple powertrain and safety defects beginning at approximately 48,000 miles. The vehicle is well maintained per the manufacturer schedule. ISSUE 1 - TRANSMISSION SHUDDER: The vehicle has a pronounced shudder and stuttering through the drivetrain during normal driving, especially under acceleration and load. This began at approximately 48,000 miles and has progressively worsened. Symptoms are consistent with torque converter clutch failure documented under Kia TSB 089 (DTC P0741) and Service Action SA490. ISSUE 2 - INTERMITTENT LIMP MODE (SAFETY HAZARD): On multiple occasions the vehicle enters limp mode without any warning while being driven on public roads. When this occurs the accelerator becomes unresponsive beyond approximately 30 mph. The vehicle cannot accelerate regardless of throttle input. The only way to restore normal operation is to pull over, shut the engine off, and restart. This creates an extremely dangerous condition on highways, during merging, and in heavy traffic. My wife is the primary driver and no longer feels safe operating the vehicle. ISSUE 3 - INSTRUMENT PANEL BLACKOUT: The instrument cluster intermittently goes completely dark while driving, leaving the driver with no access to speed, fuel level, warning indicators, or turn signals. This vehicle also has multiple open safety recalls including SC296 (engine valve springs/fire risk), SC303 (intermediate shaft/loss of drive), SC316 (power seat motor/fire risk), and SC347 (door trim delamination). A recent emissions recall was also received. Problems first reported at approximately 48,000 miles. Current mileage is 86,793. A case is being opened with Kia Consumer Assistance and warranty service has been requested at the purchasing dealer. The vehicle is within the 10-year/100,000-mile powertrain warranty.