KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 KIA EV6
    - Murrieta, CA

    My (EV6) failed to charge on both Level 1 and Level 2 charging. A “Check Electrical Vehicle System” message appeared on my dashboard. I took my vehicle to my nearest dealership, where the technician confirmed a faulty ICCU. Fortunately, my vehicle was drivable, and this failure occurred at home rather than on the highway, which could have been a significantly more serious issue. A part has been ordered, and the vehicle has been in the shop going on two weeks.

    Source: NHTSA WEB SITE
  • 2021 KIA SOUL
    - Greensboro, NC

    The contact owns a 2021 Kia Soul. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle with the check engine warning light illuminated. The vehicle idled abnormally rough, and the engine was pulsing. The oil level was checked and was noticeably low. The contact added oil to the engine. The vehicle was taken to Precision Auto Care for an oil change. The contact was informed that the oil level was low. The contact informed the technician that the oil had been recently topped off. The contact was informed of the excessive oil consumption. The contact was provided with information on NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced or repaired before the recall repair could be performed. The vehicle was not yet repaired. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that the vehicle had to be repaired before the recall repair was performed. The failure mileage was approximately 134,431.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 KIA SORENTO
    - Grafton , IL

    During my recent oil change, I was informed that the oil pan gasket appears to be leaking. I understand that this issue has been subject to prior investigations, and I am reporting it..

    Source: NHTSA WEB SITE
  • 2021 KIA TELLURIDE
    - Nokomis, FL

    I am a 2nd owner of a kia telluride and the engine failed without warning at less than 90,000 miles. No check engine light, no temp gauge, no low oil level light. No warning at all. Just failure of the "push rod bearing" ny Kia was regularly maintained and when I took it to the dealership, they told me it was down about 3.5qts of oil! Again no low oil light? It holds 7qts...9,000$ later out of my pocket after being denied a goodwill engine replacement from kia to put a new motor in. I have found many others on on-line forums who have experienced this. Please help

    Source: NHTSA WEB SITE
  • 2025 KIA TELLURIDE
    - Newport Beach, CA

    We first heard about the recall and it was listed on NHTSA on 2/23/2026. Today is 2/22/2026, and we have not received any information from Kia. I attempted to call Kia numerous times. It lists that there is a safety malfunction with the front seats, which could be dangerous if the vehicle is involved in a collision. This is a safety issue, not a convenience issue, and needs to be addressed by Kia emergently. It has already been 2 months since the recall date, and there is ZERO information from Kia

    Source: NHTSA WEB SITE
  • 2024 KIA EV6
    - Monument, CO

    Was backing out of a parking lot space when a loud popping sound was heard from the right rear portion of the car. Shortly after a check electrical system message was displayed and to pull over. Then eventually had a power limited message pop up after 12V battery charging status/condition was checked by roadside service. Would turn out to be the ICCU (Integrated Charging Control Unit) after dealership nearby (Peak Kia) was able to diagnose the problem. Unknown if the failed part is available for inspection. I wouldn't say my safety or others safety was put at immediate risk, but could have been since the car did eventually completely shut down right as I was able to get home only about 1-2 miles away. Vehicle was seen by dealership a few days later and as far as I'm aware are the only entity to do an inspection on the vehicle. No prior warning of any kind before the ICCU failed, and car had complied with all recalls that were supposed to prevent or at least reduce chances of ICCU issues.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - Bell, CA

    Paint is peeling on the roof of my Kia by the windshield. No incident has happened this is a manufacturer defect.. My car has never been involved in a car accident. No incidents.

    Source: NHTSA WEB SITE
  • 2025 KIA SORENTO PHEV
    - Gaithersburg, MD

    On March 13, 2026, Friday, at about 3:00 pm, was driving XXX on US XXX toward the XXX stop and go traffic backup for several miles. Sun was behind direction of traffic flow. Temperature was low-mid 50s and road was dry and no rain or snow. Winds were 10-15 mph with gusts to 25 mph. Road was 3 lanes in the east direction with one lane closed. Attempting to keep about a 3 foot distance from car in front. My was is a Kia 2025 Sorento PHEV model purchased in July 2024 and has had regular servicing. I was keeping a firm pressure on brake pedal to not allow car to roll into the car in front. Suddenly, the car surged forward into the other car. Keep both feet on the brake pedal to attempt to stop the car. Hit the other car and pushed it forward a foot or 2. The advertized FCA feature of the car appeared to have failed. It has stopped me in one prior situation. Damage to my Sorento is still be to determined. The car in front appears to have a body panel crease in the back tailgate. The damage appears to be at knee height. The car will be check out by KIA servicing this week (March 23rd, 2026). The car has several other quirks, but this is the most scary. Mileage is 9800. Most of my driving is main roadways = city streets, US and Interstates. No recalls seem to address this situation. However, may other quirks are also not addressed. Report was filled with Maryland State Police.

    Source: NHTSA WEB SITE
  • 2020 KIA FORTE
    - Jacksonville, FL

    While driving a 2020 Kia Forte on the expressway at normal speed, the vehicle was operating normally with no prior warning lights or known issues. Suddenly, the brakes began to feel weak, as if they were failing. Immediately after, a popping sound was heard from the vehicle, followed by smoke coming from the side/underneath area. Within moments, the smoke intensified and the vehicle caught fire. The driver pulled over to the side of the road as quickly as possible. The fire spread rapidly, and within approximately 1–2 minutes the vehicle was fully engulfed in flames. There were no prior warning indicators, messages, or symptoms before the incident. The cause of the fire is currently unknown. The vehicle is available for inspection by insurance or manufacturer if needed. The incident created an immediate safety hazard due to loss of braking performance and rapid fire spread while driving at highway speed.

    Source: NHTSA WEB SITE
  • 2021 KIA TELLURIDE
    - Madison, TN

    Sunroof mechanism failure in May 2025. Had sunroof repaired and paid out of pocket at KIA dealership. The sunroof was off track therefore the roof was exposed to elements. March 2026 sunroof mechanism has broken again. Sunroof has not been operated since repair in May 2025 for fear of getting stuck open again.

    Source: NHTSA WEB SITE