KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 KIA SELTOS- Lawndale, NC
The contact owns a 2023 Kia Seltos. The contact stated that while driving on several occasions at various speeds, the tachometer went to zero and remained at zero while the vehicle was still accelerating. The contact stated that the transmission unexpectedly downshifted into a lower gear. There was an unknown message displayed. The contact stated that the screen was black while operating, and the passenger’s side air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 39,313.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- Walker , LA
As in May 2025 , I purchased 2013 Kia Optima LX sedan with airbag already deployed before bought it. And in June 2025 I took my car to nearest Kia dealership , I found out that I had recalls over other things as well. I made Kia dealership to look at the airbag and do inspection on it. None of Kia employees did not informed me about the airbag, CARFAX information about previous incident to this car before I purchased.
Source: NHTSA WEB SITE -
2020 KIA TELLURIDE- Miami, FL
The satin window trim at the bottom the passenger and driver windows have come loose due to poor adhesive. The heat softened the glue over time and metal satin trim fell off in the middle of the expressway and the other 3 bottom trims have gotten loose due to the bad / wrong glue used to adhere them. The new model have this recall, but this issue is happening also to the 2020 SX trim. The issue is the trim is metal and it gets hot in the sun and the heat softens the glue which then over time the metal starts to separate from the plastic trim housing and fall off while driving which a can cause an accident / injury.
Source: NHTSA WEB SITE -
2021 KIA SELTOS- Sidney, MT
On [XXX], check engine light came on with P1327 (PNSS piston noise detection). History includes SC209 recall in 2021 (inspection passed, PNSS software added Feb 2022). Now at 94,000 miles with misfire P0304 on cyl 4 and timing correlation P0017—dealer refuses full engine replacement under recall. Service dealer insisted it would be safe to drive 300 miles to Billings, MT from my home base location. Got 5 miles down the road to be left stranded to walk back with no service on a 13 degree day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2022 KIA TELLURIDE- Edgewood, TX
The contact owns a 2022 Kia Telluride. The contact stated that while driving 70 MPH, the steering wheel failed to turn in the intended direction. The auto cold error message was displayed. The contact stated that the steering wheel violently jerked back and forth three times. The vehicle was driven to the shoulder of the road and turned off. The contact stated that while attempting to start the vehicle, the vehicle started. The contact stated that the error code "Auto Cold" was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle remained at the dealer for three weeks for a diagnostic test. The contact stated that in 2024, there was an unknown recall for the front drive shaft. The recall repair was performed in 2024, and the vehicle was inspected at the time and passed the inspection. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 61,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 KIA SOUL- Bridgton, ME
The contact’s wife owns a 2014 Kia Soul. The contact stated that on several occasions after refueling the vehicle, there was an abnormally strong gasoline odor inside the cabin of the vehicle and outside around the vehicle. The contact stated that while the vehicle was parked on several occasions, there was condensation under the gas tank. The vehicle was inspected, and there was corrosion underneath the vehicle on the gas tank, and the rear of the gas tank was separating. The replacement gas tank was purchased but the refurbished gas tank had the same corrosion on the gas tank. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 KIA SOUL- New Windsor, NY
The contact owns a 2020 Kia Soul. The contact stated that the vehicle stalled while driving at undisclosed speeds. The check engine warning light was illuminated. There was an abnormal, fluttery sound detected before the vehicle lost motive power. The vehicle was taken to an independent mechanic who determined that the failure was due to the crankshaft and camshaft. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage for the repair. The failure mileage was approximately 135,864.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA OPTIMA- Fresno, CA
Unknown but We were driving home from friant in motion when the car died and started smoking, no indication light were on before until after the incident all warning lights were on dash. Our lives were put at risk due to this. We were not able to control steering wheel or to get out of the way of traffic.
Source: NHTSA WEB SITE -
2014 KIA FORTE- Spanaway , WA
I have currently been avoiding driving my car because it goes in limp mode when I’m stopped at red lights I smell oil burning sometimes ive seen small amounts of smoke coming from the engine as well as just receiving an oil change less than a month ago and it already being bad , I checked the mail the other day and i received a recall letter from Kia stating my car needs to be serviced and that I can take it in for a free engine test and inspection free of cost as well as a system update free of cost , I schedule an appointment today for 11 I was told it will take half a day I receive a text to pick it back up 1 hour later I ask if an engine test was also done i received no response so I came in and was told that I would have to pay 270 for a diagnosis despite the engine inspection being different they refused to do one stating the previous owners warranty is up so the system update was done without any inspection or test to see if the damage was already which it is based off the state of my car , when trying to leave my car was not starting up and when it finally did it went into limp mode completely and wouldn’t drive at that point I reach out to Kia costumer care center and they let me know that I should have gotten a inspection free of charge along side the update and to go somewhere else online also states regardless of warranty all recalls must be addressed if problems persist regardless of past service or owner , they also cleared my recall and listed it as repaired and it was not Kia corporate shows it is still an open recall as well . I also received a Kia multi point inspection that was not at all fully performed it is 1/4 fill out .
Source: NHTSA WEB SITE -
2023 KIA SORENTO- Lowell, AR
While driving on the interstate at 70 mph the front part of the panoramic sunroof exploded. There was no debris or road hazards that caused it.
Source: NHTSA WEB SITE