KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 KIA EV6
    - East Peoria, IL

    While driving the car we heard a loud pop in the cabin. That was followed by electrical warning lights on the dash. WE were only about a mile from home and did make it back safely at greatly reduced speed. The ICCU was confirmed to have failed by the dealership. The part was replaced. If we had been traveling on the highway it might have been difficult to find a safe place to exit the roadway.

    Source: NHTSA WEB SITE
  • 2025 KIA EV9
    - Somerville, MA

    This car is unusual because the wipers are located in a crevice far below the top of the hood where it meets the windshield. The first time we had an issue, it had snowed and snow collected in the crevice area. The wipers were turned on, but the drivers side one didn't move in sync with the passenger side one. They eventually "tangled" and we stopped them. The car was taken for service and supposedly repaired by replacing one of the wiper arms that had bent. It has snowed again. Before the snow fell, the crevice was mostly covered with a shield to keep snow from falling into it. The wipers were put into the "snow position" but when used again today, the wipers have again failed to operate in sync. The drivers side wiper doesn't move fully and the passenger side wiper does. Car wipers should work when it snows, but especially when precautions have been taken. This is extremely unexpected and atypical.

    Source: NHTSA WEB SITE
  • 2022 KIA EV6
    - Wilmington, DE

    ICCU failure. The vehicle would no longer charge via AC and tripped the circuit breaker whenever plugged in. All necessary software updates related to the ICCU issue were completed timely before its failure.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Monmouth, OR

    I was driving on the highway when I proceeded to the turn lane to turn left crossing two lanes of traffic and the vehicle just shut down no warning whatsoever no check engine lights no oil lights nothing and it wouldn’t turn back on when trying it but after about 5 times it turned on and I was able to get it off the highway but couldn’t go any further as the vehicle was making a loud noise and the car was shaking

    Source: NHTSA WEB SITE
  • 2014 KIA FORTE
    - Dickson, TN

    The contact owns a 2014 Kia Forte. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 20V750000 (Engine); however, the recall repair was not fully performed. The contact stated that while attempting to accelerate at slower speeds, the vehicle failed to exceed 30 MPH and unexpectedly entered LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a loose rod bearing in the engine. The contact was informed that the engine needed to be replaced. The local dealer was contacted twice by the independent mechanic and the owner of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 164,138.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 KIA EV6
    - THE DALLES, OR

    The ICCU unit failed. Limited speed and no charging capabilities. The Dealer has been informed and an appointment has been made 3 weeks out as they are too busy. The ICCU has not been inspected yet. No warning lamps or messages appeared before the problem started. After a loud POP or bang in the rear of the car 1 warning light appeared and 1 message. (See Attached) POP happened at 16:15 hrs on the attached graph.

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - Bristolville, OH

    The contact owns a 2015 Kia Soul. The contact stated that while driving approximately 70 MPH, the vehicle started losing motive power. The check engine warning light was illuminated, and the vehicle stalled. The vehicle was restarted, but was sputtering and making abnormal sounds. The contact stated that the floorboard became very hot. The vehicle was towed to a local dealer to be diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); prior to the most recent failure with the catalytic converter. The contact stated that the catalytic converter was replaced three times. The manufacturer was informed of the failure. The failure mileage was approximately 101,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 KIA SOUL
    - Chelsea, OK

    The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. Additionally, the engine was leaking oil. The check engine warning light was illuminated. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 21V259000 (Engine); however, the failure recurred. The contact's friend diagnosed the vehicle with a code reader and retrieved DTC: P0017, P0301, P0302, P0303, and P0304. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 KIA FORTE
    - Collinsville, CT

    Recently, while my boyfriend was driving my vehicle, the engine suddenly lost power without warning. He had the accelerator pedal fully depressed, yet the vehicle would barely move. He was fortunate to safely maneuver the vehicle off the road. Upon inspection, he discovered there was no oil present in the engine. Critically, neither the low oil warning light nor the check engine light had illuminated prior to this failure, providing absolutely no warning of a severe mechanical problem. After adding oil and performing a proper oil change, the engine began violently shuddering and shaking upon startup, and only then did the check engine light illuminate. The vehicle was immediately towed to an authorized Kia dealership, where I was informed that the timing chain had failed.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - Platte City, MO

    On January 30, 2026, I was driving with my daughter from Kansas City to Platte City when the vehicle experienced a sudden and catastrophic mechanical failure. As we approached our exit, the engine unexpectedly revved and the vehicle rapidly decelerated to approximately 30 mph. When I attempted to accelerate, the vehicle was unable to properly gain speed. Upon reaching the top of a hill at an intersection, the engine completely shut off and the vehicle became disabled in the roadway. The vehicle was towed and inspected by two independent repair facilities. Both repair facilities confirmed catastrophic internal engine failure. A bore scope inspection identified a broken valve in cylinder 4, along with severe internal engine damage. The first repair facility estimated the cost of engine replacement at $9,600. The second repair facility confirmed the same diagnosis and recommended full replacement of the long block assembly. Copies of the inspection reports and repair estimates are attached. Due to the extent of the internal damage and the high cost of repair, the vehicle is considered mechanically inoperable and beyond reasonable repair. The cost of repair is substantial and exceeds our ability to proceed with repairs. At the time of the mechanical failure, approximately two years remained on the finance agreement, with an outstanding loan balance of approximately $12,000. As a result of this catastrophic mechanical failure, the vehicle is unusable, and a financial deficiency remains on the loan. Although the engine carried a warranty, we were informed that the specific failure was caused by internal component failure and material shedding, which is not covered under the warranty terms. Supporting documentation, including diagnostic findings, repair estimates, and photographs of the failed engine components, are attached. Due to the sudden and catastrophic mechanical failure, the vehicle has sustained a total mechanical loss and is no longer operable.

    Source: NHTSA WEB SITE