KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 KIA SORENTO
    - VAN, TX

    EBP light comes on dash while driving. Codes have been determined by dealership but refuse to fix unless light is active. To get light off - must stop vehicle and turn on and off EBP switch and light goes off. Switch or sensor not working causing the problem.

    Source: NHTSA WEB SITE
  • 2023 KIA EV6
    - Durham, NC

    On April 24, 2025, I plugged my Kia EV6 into my 48-amp hardwired ChargePoint HomeFlex at 7:26 PM. Around 10:30 PM I heard a noise outside but did not investigate. At 12:25 AM I noticed I had not received a “charging complete” notification. The Kia Connect app showed the vehicle at 74% and no longer charging. The ChargePoint app was unresponsive. The next morning I found the charger’s 60-amp breaker had tripped. After resetting the breaker and rebooting the charger, the EV6 would not start charging and displayed no “Charging started” or “Charging unsuccessful” message. I then attempted to charge using a portable Tesla Level 1 charger on a 120V GFCI outlet. The EV6 briefly announced “Charging started,” but the dash showed no charging data. The outlet’s GFCI breaker tripped. After resetting, the breaker immediately tripped again when reconnecting the vehicle. I attempted to drive to a nearby DC fast charger. Upon shifting into drive, the vehicle displayed “Check electric vehicle system” and entered power-limited mode (would not exceed 20 MPH). I returned home. While backing into my driveway, the vehicle triggered a red alert with “Stop vehicle and check power supply.” The vehicle was towed to a Kia dealership. They diagnosed a failed ICCU (Integrated Charging Control Unit) and high-voltage fuse. The ICCU recall issue is known for this model. Repairs took over two weeks due to parts delays. The ICCU and high-voltage fuse were replaced. The ICCU failure also damaged my home ChargePoint charger, which required replacement under warranty.

    Source: NHTSA WEB SITE
  • 2026 KIA K4
    - St. Louis, MO

    Steering Instability: The steering wheel would periodically veer to the right and left on its own without my input. This created an unsafe driving condition and required constant correction to maintain control of the vehicle. Blind Spot / Reverse Detection Malfunction: When shifting the vehicle into reverse, the dashboard display indicated that no vehicle was present. However, when visually checking my driver-side mirror, there was clearly a vehicle immediately adjacent to my car. The system failed to detect or warn of the nearby vehicle, creating a significant near missed accident and safety risk.

    Source: NHTSA WEB SITE
  • 2025 KIA NIRO
    - Tacoma, WA

    I visited Car Pros Kia Tacoma for a wheel alignment on my 2025 Kia Niro EV. After the service, I was told the alignment was completed correctly and I was given a printout showing all values in the green. However, the vehicle did not feel stable or safe to drive afterward. The steering felt off, and the car did not track straight. Because the vehicle felt unsafe, I took it to Firestone the next day for a second opinion. Firestone performed a full alignment check and their “before” measurements showed that the alignment was significantly out of specification, including major issues with front toe, rear toe, and thrust angle. These values were far outside normal ranges and could affect handling and safety. Firestone then corrected the alignment, and their “after” measurements showed the vehicle was properly aligned and driving normally again. Their report clearly shows the difference between the unsafe alignment I received from Kia and the corrected alignment they performed. In summary: • Kia performed an alignment that was not actually within proper specifications. • I was told the alignment was correct when it was not. • The vehicle felt unsafe to drive after Kia’s service. • Firestone’s diagnostic confirmed the alignment was significantly off. • Firestone corrected the alignment and the vehicle immediately drove normally. I am filing this complaint because the dealership returned my vehicle in a condition that affected its stability and safety, and the documentation from Firestone clearly supports this.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Port Charlotte, FL

    I have a 2019 Kia Sorento that the paint is pealing all the way down to the metal on the roof and the hood of the car. I am past my 3 year 36K mile warranty and I've been to the dealership and they have told me there is nothing they can do for me. I have taken care of my car and kept up with all the maintenance.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - Whitehall, PA

    I had my car to a reliable mechanic who informed me of open recalls on my vehicle. The next morning, while I was driving, the engine started making a noise and I called a local Kia dealership. I was making arrangements to bring the car in for them to look at when the car stalled, and I got to the side of the road. While I was looking up the number to call for a tow service, a driver passed me and informed me there was a fire under my engine. Within five minutes, the entire car was engulfed in flames. I was very lucky. Someone told me and I was able to get out.

    Source: NHTSA WEB SITE
  • 2014 KIA OPTIMA
    - Duncan , SC

    While driving down the highway, my engine completely turned off. I was able to get to a safe location. When I tried turning the car back on, it would not turn back on. I took it to Kia, and they said I was covered under warranty due to their settlement. However, due to the salvage title of the car, they will not replace the engine, even though that is what their recall settlement covers.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - genoa city, WI

    Vehicle starting 'eating' excessive amounts of oil about 95,000 miles. We are now about 115,000 miles and I am adding nearly 5 quarts of oil every 3,000 miles

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - genoa city, WI

    The 'Gear' on the drivers seat towards middle of car (right hand drivers seat) snapped in some fashion and the seat rocks. I hear this is quite common in this car and that it costs upwards of $2,000 to repair because the entire seat has to be replaced.

    Source: NHTSA WEB SITE
  • 2025 KIA SPORTAGE
    - Lake Kiowa, TX

    My sunroof shattered. No other vehicles were near me and after hearing a very loud bang, I pulled over to check to see of something hit my car. All looked fine, but I did not look at the top of my car until about a week later due to hearing wind sounds. I then assumed something must have fell out of the sky. Dealership said that they do not fix sunroofs in-house and towed it to a body shop near them. I was then quoted $8700 to fix! A friend suggested I check for recalls and found issues noted online.

    Source: NHTSA WEB SITE