KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2025 KIA SORENTO
    - Deer Park, IL

    The Kia Connect fuse was confirmed by Gerald Kia of Naperville to cause a parasitic draw that cannot be fixed. The dealership had to remove the fuse after stating that no software update is yet available, and that numerous owners have had the issue. My car has died 7x with less than 7K miles on it and less than a year old. Bought new. They still have not put the fuse back in and Kia has refused to issue a recall.

    Source: NHTSA WEB SITE
  • 2022 KIA SELTOS
    - Eastlake, OH

    Car is throwing a P1327 error code which aligns with this recall: 25V099. However, my VIN is not included in the recall despite being a 2022 Kia Seltos.

    Source: NHTSA WEB SITE
  • 2022 KIA TELLURIDE
    - Marietta, GA

    The windshield cracked for no apparent reason. The crack was on the driver's side, about 16 inches long, starting near the top and curving around the driver's view to the middle of the windshield.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Parrish, FL

    Engine oil is disappearing in my 2020 Kia Telluride. This has been occurring for an extended period of time ( Since 2020) Early on, I was not driving frequently and did not immediately recognize the severity of the issue. However, about a year ago, when my work required significantly more driving, I began noticing that a large amount of oil was missing between checks, at times approximately half of the engine’s oil capacity. I initially suspected the plastic oil filter housing, which can crack or leak if it is over torqued during oil changes. To address that potential issue, I purchased an aluminum oil filter housing and had it installed. While that repair resolved one concern, it did not stop the ongoing oil loss. At times, when I check the dipstick, there is little to no oil registering, indicating the engine is operating on residual oil. When I remove the oil filler cap, smoke is visible coming from the opening. There are no signs of external leakage, no oil on the ground, and no oil leaking under the engine. This strongly suggests the engine is consuming oil internally. This is a serious safety concern. If the oil level drops unexpectedly while driving, the engine can suffer sudden damage, lose power, stall, or fail without warning. Because I regularly travel for work between Florida and Georgia, including highway driving, I now carry bottles of oil in the vehicle and feel compelled to monitor and top off oil frequently out of concern that the engine could fail or stall while driving, potentially leading to a crash, injury, or loss of life. Based on my research, I understand I am not the only Kia Telluride owner experiencing this type of abnormal oil consumption or unexplained oil loss.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - PASO ROBLES, CA

    My car was not accelerating all the time I was pressing the pedal. a mechanic said it was the engine.

    Source: NHTSA WEB SITE
  • 2025 KIA TELLURIDE
    - Clinton , TN

    While driving the instrument panel started flashing and beeping and the engine shutdown and the instrument panel read to put it in park to restart. This is not the first time this has happened with this vehicle and this last time the dealer is telling me there are no codes and they are unable to replicate the incident. This is extremely dangerous!! At the time of this report it has been at the dealer for 5 weeks and they still do not know what the cause is.

    Source: NHTSA WEB SITE
  • 2021 KIA TELLURIDE
    - Cumming, GA

    After owning this Telluride for a year the engine started stalling. I took it into the nearest Oil change company, and they informed me that the oil was completely out and dry. I always stay up to date with my oil changes, so this was a huge shock. There was no light that ever came on stating an oil concern and there was no light that came on even when the engine stalled. This company sent me directly to Kia stating they have seen this several times with this vehicle and they have oil consumption issues. I went to Kia and they had me do the oil consumption test. When completed they stated I was within the "standard" oil consumption levels. I asked why the car didn't even have an oil light or engine light come on as a warning and they had no answers for me. Had a light come on I would've taken it to be looked at prior to having the engine stall on me which was a major safety issue. Fast forward, I ended up and purchased another car and gave the Telluride to my husband. I drive a lot for work and he doesn't, so it made more sense to help with the oil. We are now having to put at least 3 quarts of oil in it in between oil changes. And he has still experienced the engine puttering. Both times with our kids in the car, steering becomes difficult and he has to pull off the road. Once he turns it off and restarts, it seems to be fine. Another mechanic told us that they anticipate a recall to come out with the 2021 Telluride soon since they have already recalled previous years for the same issues. It is absurd to have to put in 3 quarts of oil in between oil changes. The fact that no warning lights have ever come on is safety concern. The car randomly stalling is a safety concern. Kia needs to do something about this before someone gets injured.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Warr Acres, OK

    I was driving everithing was normal but suddenly the light of the Engine was on and the car lost power and the engine shut off everything happened in like one second, dont let me time or opportunity to think something safe, it was a lot of traffict on the street and the car behind almost crash on me. it was like a nigthmare.

    Source: NHTSA WEB SITE
  • 2021 KIA SOUL
    - Cedar, MN

    The contact owns a 2021 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. The contact stated that nearby drivers assisted with pushing the vehicle to the shoulder of the roadway. The failure had occurred while driving on a busy highway. While attempting to restart the vehicle, the vehicle started; however, it was unsafe to drive the vehicle. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Prior to the engine seizing, the vehicle was consuming an excessive amount of engine oil. The contact stated that 3 to 4 quarts of oil needed to be added between oil changes. In addition, the contact stated that in 2021, the vehicle was repaired under NHTSA Campaign Number: 21V259000 (Engine). The contact stated that after the recall repair was performed, the excessive oil consumption started. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA OPTIMA
    - Lithonia, GA

    The contact owned a 2013 Kia Optima. The contact stated that while driving the vehicle, the contact became aware of black smoke coming from the floorboard with a burning plastic odor, and the battery warning light illuminated. The contact called her husband and was informed to exit the vehicle. The contact exited the vehicle and seconds later the vehicle exploded. The front of the vehicle blew up onto the windshield and the steering wheel detached and struck the driver’s side seat. The fire was extinguished by the Fulton County Fire Department. A Fire Report and Police Report were filed; however, the reports were not yet provided to the vehicle owner. The contact experienced severe emotional distress. The contact stated due to the emotional distress of the fire, she suffered a miscarriage from the stress and had scratches from having to jump out of the window. There was no medical assistance sought. Several personal items inside the vehicle were also lost due to the fire and additionally, the contact lost employment due to the fire. The VIN was included in NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the vehicle had not been repaired prior to the fire. The vehicle was towed to a tow yard then to a Kia dealer. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 193,876.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE