KIA Complaints

Description of Incident: On February 13, 2026, at approximately 3:00 PM, I was driving my 2021 Kia Soul (VIN: [XXX] ) on Calvine Road in Elk Grove, CA. A vehicle suddenly merged into my path. I immediately attempted to apply the brakes, but the pedal failed to depress or engage normally. Despite the imminent collision, the Forward Collision-Avoidance Assist (FCA) failed to provide any alert, and the Automatic Emergency Braking (AEB) system did not activate. To avoid a high-speed rear-end collision, I was forced to perform an emergency steering maneuver toward the curb and into roadside bushes to stop the vehicle. This maneuver resulted in severe mechanical failure, including a broken driver-side axle, damaged rims, and broken brake pads. The dealership (Elk Grove Kia) has provided an estimate of $9,461.67 for these repairs but has failed to explain why the primary safety systems and service brakes failed to function as designed during this emergency. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident occured october 17, 2024. Was driving approximately 30mph on a local road when lights flashed to "check electric vehicle system". Was speed restricted to 25mph (on 45mph road) and was able to make it back home approximately 1 mile away. Car completely shut down in my street prior to making it to my driveway. It needed to be towed to the nearest dealership. No lights in dash working and flickering. Prior to this failure over the preceding several months there were errors where I would plug the car into Level 2 charging at home (9.6kWh) and the car would stop charging with a hot charging port approximately every 1 hour. I would unplug and replug in again. Charging would work. Level 3 was working just fine without problem. After going to the dealership it was deemed that the ICCU component needed to be replaced. After replacing car worked well and no charging issues occured.

My son was in a car accident in my car January 1 at none of the Air bags went off. Not one there is a police report and I have pictures. Its a 2023 kia forte

When car is turning a right, the car turns off. When car is parked & stearing isnt straight car wont turn on.

The contact owns a 2012 Kia Optima. The contact stated that the engine was knocking at startup. The contact referenced NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING); and the VIN was included in the recall; however, the manufacturer declined to honor the recall because the original owner of the vehicle had failed to respond to the recall notification. The local dealer was contacted. The contact stated that the manufacturer had declined to honor the recall due to the previous owner not having the vehicle repaired. The manufacturer was made aware of the issue. The failure mileage was 189,369.

1. The engine consumed its own oil and a rod bearing failed and destroyed the engine 2. This happened while my wife was traveling on I20 at 70mph and almost resulted in a wreck when the engine died and she lost power to the wheels 3. Nalley Kia in Lithonia, GA has confirmed that the engine consumed its own oil which cause a rod bearing to fail and ultimately led to the engine failure 4. No warning lights prior to this happening, just a knocking sound as she merged onto I20

My Seltos had a recall in 2021 (recall number SC209) because the piston oil rings were not property heated which can result in engine damage. The problem was supposedly repaired in 2021, yet in 2026 at 50,000 miles I am having piston notice problems and the engine light is constantly lit. The car has stalled on several occasions. I am being told that my vehicle with only 50,000 miles needs a brand new engine block and transmission. The recall was a safety recall to prevent the engine from stalling, risk of a crash and increased risk of fire. Although the issues with my vehicle are clearly as a result of the piston issue which were supposed to have been fixed they obviously were not and I am now experiencing all issues of the recall and bad engine. Kia of Round Rock is refusing to make this repair correctly and are asking me to pay for the new engine and transmission because they say it is out of warranty. That being said, had the recall problem been correctly resolved in 2021 I would not be having these same problems will fall directly in line with the issues resulting in the recall.

To the Office of Defects Investigation, I am submitting this formal complaint regarding NHTSA Recall 22V703000 (Kia Recall SC249) involving my 2020 Kia Sorento (VIN: [XXX] ). This recall identifies a fire risk due to a potential electrical short in the tow hitch harness module. The recall notice specifically warns that a vehicle fire may occur while parked or driving. After receiving the recall notification, we made multiple attempts to schedule the required repair with Pompano Kia, the authorized dealership in our area. Despite repeated efforts, we were not provided with a confirmed repair appointment, and the recall remained incomplete. On [1-19-2026], before the recall remedy was performed, the vehicle caught fire while being driven on a highway in Florida. The vehicle became fully engulfed and was declared a total loss. Law enforcement and/or fire services responded. The incident appears consistent with the fire risk described in the recall. Following the incident, we visited the dealership to report the fire and the unresolved recall. We were told the matter would be reviewed and that we would receive a follow-up call. No follow-up was received. Attempts to contact the dealership through publicly listed email addresses resulted in delivery failure notices. According to NHTSA records, this recall affects tens of thousands of vehicles nationwide. We are concerned about: • Timeliness and availability of recall repairs • Dealership accessibility and communication • Risk to consumers when recall remedies are not completed before failure occurs We also attempted to consult several attorneys regarding this incident. We were advised that due to the volume of recall-related fire cases involving this manufacturer, representation may not be feasible unless severe bodily injury is involved. This further raises concern about the scale and seriousness of the issue. We respectfully request that NHTSA review: • Whether recall 22V703000 is being remedied INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

The ICCU failed while I was driving my car on a 50 mph road. Check electrical system warning lights appeared. Maximum speed was reduced to 19mph and my car became a road hazard for other cars on the road. I managed to pull off the road once I found a safe spot. After visiting the Kia dealership, the problem was confirmed as a failed ICCU (Integrated Charging and Control Unit) and replaced under warranty. No problems appeared prior to the failure. Vehicle was required to be towed to the repair facility.

My speedometer was jumping from 0 to 20 mph while in park. A couple weeks later it did it while I was driving, I was going 25 mph and it jumped to 55 mph. I took it to the shop that day and all 4 of my wheel speed sensors were out, which wasn’t accurately measuring my speed. The shop said it was common with this model and year. Also, my headlights do not work in auto mode. I will have shut my car off, made sure the lights were off, and hours later I have a text from my neighbors that my lights are on.