KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2025 KIA SORENTO HYBRID
    - Lasalle, MI

    Currently at a Kia dealership for the 3rd time since the end of December. While driving the electric refuses to switch to gas after the battery drains, it is a hybrid. Maxes out at 18 mph and then an alarm goes off for Hybrid System error. First two time check engine light also came on. Have had vehicle towed to Kia dealerships all three times. Never the same thing repaired or replaced but problem stops for a few days to two weeks and then happens again. They vehicle has been examined and the issue has been replicated or examined by the Canton Kia dealership in Canton, MI two times. Currently at Taylor Kia Toledo, OH. This is a safety issue due to the lack of speed and acceleration. So far I have been in relatively low speed areas but what if it happened on the expressway or in heavy traffic. I normally have my kids in the car and now feel that my vehicle is unsafe and I have only had it 11 months.

    Source: NHTSA WEB SITE
  • 2008 KIA SORENTO
    - Cleburne, TX

    My ABS sent codes saying there's moisture in the ABS Module,Brake Light Switch may malfunction are cause Accidents due to malfunction of Brake Lights...

    Source: NHTSA WEB SITE
  • 2026 KIA EV9
    - Ogden, UT

    Vehicle would not accept a charge requiring it be towed 120 miles to nearest Kia dealer. Vehicle had no warning lights or messages, just would not accept a recharge of the drive battery. Dealer found 3 error messages in the ICCU, but no idea why it occurred. Messages removed and vehicle then accepted a charge.

    Source: NHTSA WEB SITE
  • 2022 KIA EV6
    - Portland, OR

    While driving in traffic I heard a pop, then the "Check Electric Vehicle System" warning came on the dashboard. After a minute or so the dash warning changed to "Stop Vehicle" and the car limped home but at a lower speed. This matched the description I had seen of ICCU failures on Kia and Hyundai EVs. Dealer confirmed this was in fact the issue, and I had it replaced under warranty. This was a safety issue for me and my family because when it failed I was driving in traffic on a four-lane road at night, in <40-degree weather, and it requires a tow to the dealership for repair. Although I now have a new ICCU, I am also now concerned that it might happen again. The vehicle has not been inspected by police, insurance or manufacturer that I'm aware of.

    Source: NHTSA WEB SITE
  • 2025 KIA SORENTO
    - Clovis, CA

    While driving on a freeway I hear a crashing sound of glass and heard loose glass above me. When I pulled over I looked to see that my sunroof shattered. There was nothing above me for something to fall from and hit my car. There was also nothing found that would have struck the glass

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - RICHMOND, TX

    Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set hazard lights to prevent accident.

    Source: NHTSA WEB SITE
  • 2021 KIA TELLURIDE
    - Tesson Ferry Township, MO

    I attempted to use my sunroof today 2/18/26 and I heard a popping sound and it sounded like something broke. I rolled the sunroof back closed and now the back of the sunroof (moonroof) is now propped open and won't close. I have tried the manual overide for 10 to 15 seconds and it just makes a clicking sound. I am pretty upset as I have only used my sunroof maybe 10 times in the 4 years I have had the car. After research there is a TSB 319 that clearly documents it is a known problem on 2019 to 2022 Telluride models yet, no recall. While it is not a major safety issue, it is now a concern that when it rains, it will get into my my vehicle causing further damage. This should be a covered repair on Kia's behalf especially when it seems it is happening most often after factory warranty or 60,000 miles for most who are reporting it. Sounds like a scam to get another 5,000 dollars out of their customers. Won't be buying a Kia again.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Locust Grove, GA

    Oil consumption is excessive causing the vehicle to stall out, exhaust smoke and loose power. Upon several recommendations from the service shop, money has been dumped into repairs that has not resolved the issue. Now, I am adding oil every other week with no oil leaks. I am afraid I will keep dumping unnecessary money into this issue; however, I am more concerned I may eventually stall out on the interstate, highway, or unsafe area.

    Source: NHTSA WEB SITE
  • 2025 KIA CARNIVAL HYBRID
    - Las Vegas, NV

    While driving the car it will stick in the electric mode and not go back into gas mode. You will only be able to go up to 30-35 miles an hour and in order to fix this issue as of right now all I could do was have to pull over to the side of the road put the car in park turn it off and turn it back on. I worry that this issue will be even worse if I was on the interstate and my car was getting stuck in electric mode and then it’s a safety issue, especially since I have kids in the car. I’m majority of the time being a minivan. I have seen other people post on forms about this issue and it not being fixed by Kia

    Source: NHTSA WEB SITE
  • 2025 KIA SPORTAGE PHEV
    - Tallahassee, FL

    While driving the vehicle at 55 mph, it suddenly lost the ability to accelerate even when I pressed down on the accelerator. The RPMs went up to 4 or 5 but I could not go over 30-35 mph. Fortunately, I was able to move into a left turn lane to get away from the flow of traffic and avoid an accident. A semi-truck was behind us when I was unable to accelerate. We had to have the vehicle towed to a local dealership in the area. I had been driving the vehicle for about 2 hours when this occurred. The service department at the dealer was able to recreate the issue. My vehicle has been out of service and remains at the dealership. They told me that a new transmission would be installed due to loss of transmission fluid. They had a difficult time identifying the issue because there were no warning lights or codes registered.

    Source: NHTSA WEB SITE