KIA Complaints

2025 Kia Telluride, rental vehicle, 29,450 miles at failure. Driving XXX W toward the [XXX] exit with my wife and two children (ages [XXX] and [XXX]), the cluster lit with simultaneous failures: electric power steering, electronic parking brake, ABS, stability control disabled, tire pressure monitoring, forward collision-avoidance, lane keeping, master warning. I photographed it. Nothing about how the vehicle drove had changed. At highway speed traveling straight, steering effort felt normal. There was no progressive degradation and no warning I could feel. I noticed a slight difference changing lanes for the exit. On the ramp itself, a banked turn taken at speed, the wheel required extreme force to turn. The loss of assist was undetectable until significant steering input was actually required, which happened mid-maneuver on an interstate ramp. I am a large, physically strong adult and forced the wheel through the turn. I do not believe a smaller, older, or weaker driver could have completed it, and a crash at that interchange seems a likely outcome for many drivers. Stopping on an interstate shoulder with two young children seemed more dangerous than continuing two miles to the airport exit, so I continued, with ABS and stability control also inoperative. The vehicle developed harsh, jerky shifting and audible clunking. In the rental return lot the wheel would not turn far enough to complete a tight turn. I shifted to reverse; the vehicle did not move, then shut down completely and would not restart. With the vehicle dead the front doors opened, but the rear doors and liftgate would not, and the windows were inoperable. My children were confined inside roughly 10-15 minutes at 86F until an employee climbed in from the front and released the rear doors from inside. The inability to open rear doors or the liftgate from outside after a total power loss is a serious defect in its own right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2027 Hyundai Palisade. The contact stated that while initiating vehicle operation, the messages "Check Hybrid System" and "Stop Vehicle and Check Power Supply" was displayed. The failure was a recurring failure. The dealer was contacted and received the same messages. The dealer stated that the failure was associated with the 12-Volt battery in the vehicle that was low due to being in port for a while; however, the failure persisted. The dealer was contacted and stated that the corporate office was working on the remedy, but there was no estimated date when the remedy would become available. The manufacturer was not made aware of the failure. The failure mileage was approximately 100.

Was driving with my husband and granddaughter in the car and had just left the house. Horrible, loud explosive sound like a gunshot and glass sound and glanced to make sure all glass ok and our granddaughter was safe. Could see the glass flying behind us and a car swerving behind us to miss it. Pictures are attached showing the sunroof exploded outward. No glass hanging down, no central area point of impact. Sunroof glass is covered under Kia’s 5-year/60,000-mile New Vehicle Limited Warranty; if they deem it to be spontaneous explosion or shattering. Contacted KIA Corporate. Case # XXX Under advice of KIA corporate (Crystal), we took it too the dealership I bought it from this am , [XXX], and they were very rude and dismissive; argumentative. He said it would take about 4 days to even inspect it, that they were behind. And he could rent a car to me for $40 a day. This is a new car I have had for less than 6 months! So, we took it to Boomer Kia. (after calling and they were so nice, they said come right in) He said he took pics, submitted our pics and description of story to the KIA rep that came in this afternoon, and he just called and said they will not cover it under warranty. It is in the warranty but is up to their discretion. Everything I read said this happens and that is why people are suing Kia....because they do this and dont cover and because they refuse to a recall, even though they know either the glass or the setup is faulty. I think personally the construction allows for heat to get under the glass and that is why it explodes outward. Spontaneous shattering and exploding sunroofs have been proven to occur in the 2025 Kia Tellurides due to thermal and/or structural pressure. There are numerous lawsuits, currently. Photos all over the internet that look just like mine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact was concerned that the recall posed a fire risk, rendering the vehicle unsafe to drive or park. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and denied rental vehicle assistance. The contact had not experienced a failure.

The contact owns a 2021 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the high oil consumption might cause a fire in the engine bay due to a failure with the piston rings. The contact referenced NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); as the possible cause for the failure. The vehicle was taken to a dealer, and the dealer declined to perform the recall repair because the vehicle did not experience a specific failure, even though all the other issues the vehicle had experienced were listed in the recall notice. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 215,000.

The contact owns a 2019 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.

The contact owns a 2018 Kia Niro. The contact stated that while driving at an undisclosed speed, the temperature gauge became elevated, and the vehicle stalled. The message "Check Hybrid System - Turn Engine Off" was displayed. The contact associated the failure with NHTSA Campaign Number: 23V534000 (Power Train). The dealer was contacted and stated that the vehicle was serviced under the recall; however, the vehicle was still inoperable, and additional diagnostic tests were needed. The vehicle was towed to an independent mechanic, and the mechanic discovered that there was no coolant inside the coolant reservoir. The contact attempted to contact the dealer but had not received a reply from the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,000.

My 2020 Kia Sorento stalled and shut off while driving and eventually stopped working completely, requiring it to be towed to a Kia dealership. The dealership first replaced the starter and then the high-pressure fuel pump, but the vehicle still would not operate. After further diagnosis, I was informed that the timing chain had failed/broken and the engine needed to be replaced, with a new engine quoted at approximately $12,000. I am concerned that this type of sudden engine failure and shutdown could create a serious safety hazard, especially if it occurs while driving in traffic or at highway speeds. I am requesting that NHTSA document and review this incident for similar failures involving 2020 Kia Sorento vehicles.

Loosing oil putting oil in every 3 to 4 days no leaks on ground or oil pan or drain plug.oil don't smell or looks burnt happened around did 2 oil changes in a week still the same. Car will sputer hesitation on acceleration every so often have all updateds and recalls.

on 8/6/26 my wife was driving home when the Sedona Van began emitting white smoke and started making a whining noise. Little did we know the head bolts had pulled out of the engine causing the head gasket to blow and coolant to leak and total engine failure. Safety risk was engine could have seized in the middle of my wife driving home which could have caused a sudden crash. Vehicle was taken to dealership which confirmed total engine failure due to the well-documented engine failures of the 3.3L V6 Lamda - II engines. Dealership stated my VIN # was NOT included in the extended warranty that the NHTSA mandated KIA provide due to this well-documented problem. I was told the extended warranty covered vehicles through 2016 model years, my Sedona is a 2017. Therefore, there was NOTHING they could do. However, this is the SAME issue that has been documented over and over with this engine. But because mine is a 2017 I am being told it is not covered for the total engine replacement by KIA. I was told to call the KIA customer care line which I did. They confirmed my vehicle is NOT covered, but agreed it is the same engine issue that has been seen in the 2013-2016. I was told that I could file a Goodwill case that will be escalated to KIA corporate to see if there is anything they can do to help me. I am now waiting for them to get back to me. I was quoted $13,206 for the engine replacement and likely may need radiator replaced too so probably closer to $15,000 when all done. I am told this is purely mechanical failure and a manufacturer defect. I am waiting for KIA's response but want to file this complaint to see what help is available if they come back and deny covering my engine replacement. simply because it is a 2017. This vehicle has been great so far, has 157,000 well cared for miles until this issue erupted without warning. Dealership said have not seen this on a 2017 Sedona, but it happened, my van is currently dead and will there be more 2017's w/ this issu