KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 KIA EV6- Elkridge, MD
The Integrated Charging Control Unit (ICCU) and High Voltage Fuse failed twice within 100 miles, causing a total loss of motive power while driving. The first failure occurred on Jan 24, 2026 (13,954 miles), and the second on Feb 2, 2026 (approx. 14,000 miles), immediately after the first repair attempt. In both instances, the 12V charging system failed, severing connection to the high-voltage battery and forcing the vehicle into a "limp mode" with reduced speed and steering loss in active traffic, creating a severe collision risk. ?The first authorized manufacturer technician stated that the issue was with the 12v battery and not the ICCU, however the second dealership confirmed that the issue was the ICCU all along, resulting in 17 days out of service. Symptoms included a loud "pop" followed by "Check Electric Vehicle System," "Stop Vehicle and Check Power Supply," and 12V battery warnings. Despite Recall SC327/SC302 procedures, the safety defect persists.
Source: NHTSA WEB SITE -
2025 KIA SPORTAGE- Mount Prospect, IL
The windshield creates layers of frost if it is really cold.. While the above might be unrelated but the other day I was rolling my front passenger window up in the cold weather and the window just shattered - it just exploded, even though it stayed intact it shattered into a thousand pieces
Source: NHTSA WEB SITE -
2015 KIA SORENTO- College Park, GA
The contact owns a 2015 Kia Sorento. The contact stated that while driving approximately 40-45 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was pulled over to the side of the road. The contact attempted to restart the vehicle, but the engine made abnormal knocking sounds. The vehicle was towed to the residence and failed to restart. A mobile technician diagnosed the vehicle with engine failure. The vehicle was not repaired. The dealer and the manufacturer were not contacted. The failure mileage was 98,954.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 KIA SORENTO- Fuquay Varina, NC
2016 Kia Sorrento Ex paint is coming off in panels and different areas of car. I called KIa and they cant do anything about it
Source: NHTSA WEB SITE -
2024 KIA SELTOS- Euclid, OH
While driving in traffic, my 2024 Kia Seltos suddenly shut down without warning again. I lost propulsion while the vehicle was in motion with passengers inside, creating an immediate safety hazard. The issue appears electrical or powertrain-related. This occurred during normal operation and could result in a serious crash. My vehicle shutting down in active traffic with passengers is unacceptable, and there is no recall remedy in place to correct this hazard. I am requesting a manufacturer-level resolution under Ohio Lemon Law and the Magnuson–Moss Warranty Act.
Source: NHTSA WEB SITE -
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2025 KIA SORENTO- Staten island , NY
My wife was slowly pulling into a parking spot at kohls and the car lunged like the gas pedal was pressed all the way down and hit parking pole in spot . I googled to see if this was an issue reports and found information on this not actual recall but reports on this issue . Kia has done nothing with this case
Source: NHTSA WEB SITE -
2021 KIA SORENTO- Shorewood, IL
The contact owned a 2021 Kia Sorento. The contact stated that while driving at an undisclosed speed, the passenger’s side taillight became inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the wiring harness for the passenger’s side taillight had failed and needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the failure was related to the tow hitch recall repair. The dealer also informed the contact that the vehicle could not be repaired because it had an aftermarket tow hitch part. The manufacturer was made aware of the failure. The failure mileage was approximately 111,178.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 KIA CARNIVAL- Jackson, NJ
The contact owns a 2023 Kia Carnival. The contact stated that during freezing weather, the button was depressed to open the driver's side rear sliding door, and the door automatically opened; however, the motor reached a point of resistance and attempted to close the sliding door. Due to the failure of the cable in the door snapped behind the glass window. The contact manually opened the sliding door and used excessive force to close the door. The vehicle was taken to the dealer, who confirmed that the door cable had snapped. The contact was informed that the vehicle was out of warranty; however, the dealer reached out to the manufacturer for assistance. The manufacturer later agreed to partial assistance with the repair. The contact paid for the remaining cost of the repair. The manufacturer was contacted about the repair and provided a case number. The vehicle was repaired. The failure mileage was 63,476.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 KIA SEDONA- Romeoville, IL
I was driving my car, all of a sudden there was a loud knocking sound. The car suddenly wouldn’t accelerate. I was in the middle of a busy intersection with kids! I am 95 pounds, I can’t push the van! After being hit. I managed to get it moved with help. My van only had 108,000 miles on it! Took it to a mechanic, said needed an engine as there was no oil in it. How is that possible? We just changed it a month prior. It’s out of warranty by 8000 miles so Kia will not do anything! I’m sorry, but there are numerous complaints about this, yet nothing is being done! Now I’m having to pay 5000+ to replace an engine because Kia is just terrible!
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- San Tan Valley, AZ
The contact owns a 2017 Kia Optima. The contact stated that while driving at 67 MPH, the vehicle experienced a loss of drive power, and the vehicle went into LIMP Mode. The check engine and HEV warning lights were intermittently illuminated. The contact entered the vehicle settings, and the ECU message was displayed. The contact stated that the failure had occurred three times. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE