KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 KIA EV6
    - Roswell, GA

    2024 EV6 GT-Line with 13,165 miles suddenly showed multiple faults, including "Check electric vehicle system” followed shortly by "Stop vehicle and check power supply". The vehicle almost immediately stopped in the roadway, and my wife (driver) was unable to move the vehicle or even put the vehicle in neutral so the vehicle could be moved. The car is at a Kia dealership for repair who confirmed an ICCU failure. This is an exceptionally dangerous situation.

    Source: NHTSA WEB SITE
  • 2020 KIA SORENTO
    - Eubank, KY

    Check engine light came on indicating a problem with cylinder 4(P0304). Replaced all spark plugs and coil pack to no avail. Car still struggles to accelerate even though light has went out. Especially noticeable at higher speeds.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Las Cruces, NM

    My 2020 Kia telluride is Snow White Pearl. A few years ago the area above the windshield and below the sunroof started to chip off. When having recalls serviced I ask what Kia was going about the defective paint. I was told?”nothing”. I have research this issue several times online and it seems that the issue is prevalent in Snow White Pearl Kia vehicles. I was told by the service manager that the paint warranty was 3years and mine was expired. I was again at the Kia dealership today and when I got my trade in value they took off $2000 for the chipping paint and then had the nerve to tell me that it was covered under the corrosion warranty which is 60 month/ 100,000 miles. Although I only have 54000 miles on it, it is over the 60 months now. I am sure it was under the 60 months when I inquired about it, but the service manager neglected to inform me of this coverage. As I drive down the road I can see paint flakes flying off my car in the rear view mirror.

    Source: NHTSA WEB SITE
  • 2022 KIA EV6
    - York, ME

    The ICCU stopped working as we were driving on a backroom. The Check Electric Vehicle System" warning light came on, 12V battery discharge, and sudden loss of motor power. If this happened on the highway or while crossing an intersection, there is a high risk of getting hit by another vehicle by the car's sudden deacceleration. The same issue was replicated at the dealership and they are working on a repair or replacing the ICCU.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Jamul, CA

    At approximately 94,000 miles, my 2020 Kia Telluride EX experienced a significant internal engine failure. The vehicle was properly maintained in accordance with the manufacturer’s recommended service schedule, including regular oil changes. A professional inspection required engine teardown. During inspection, the piston for Cylinder 6 was removed. The oil control ring was found to be stuck and would not move, with excessive carbon buildup present on the piston rings and piston crown. The cylinder walls and piston side skirts showed excessive scoring. According to the inspection findings, excessive carbon buildup caused the piston oil control rings to become stuck, allowing oil to bypass and resulting in damage to the cylinder walls. The inspector determined that the required repair is full engine replacement. This failure was not caused by misuse, neglect, or lack of maintenance. The vehicle has been inoperable and in the repair shop since approximately August 2025. An internal engine failure of this nature occurring under normal operating conditions raises concerns regarding engine durability and potential manufacturing or design defects that may affect other vehicles with the same engine configuration. Multiple owners of 2020 Kia Telluride vehicles have independently reported similar symptoms of excessive oil consumption, internal engine failures, and the need for major engine repairs or replacements at comparable mileages, some documented in NHTSA complaint records and owner forums. I am submitting this complaint to document a potential engine defect and to support investigation into similar failures.

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - Montgomery Village, MD

    The contact owns a 2012 Kia Sorento. The contact stated that the air bag warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The contact stated that the air bag warning light was permanently illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 97,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 KIA SPORTAGE
    - Clearwater, FL

    I HAVE HAD THIS TRUCK TO kIA IN cLEARWATER 4 X FOR PANEL GOING BLACK. NO LIGHTS, AIR COMES ON AND OFF BY ITSELF. nO BACK UP CAMERA. THIS HAS BEEN HAPPENING ON THIS TRUCK SINCE I BOUGHT IT. THE MGR. WADE THINKS I AM CRAZY. THERE IS A RECALL FOR THE PANEL BUT NOT FOR MY TRUCK, WHY? NO ONE WILL FIX THIS TRUCK. I AM VERY DISAPOINTED WITH KIA. I HAD A SOUL AND TRADED UP FOR THESE SAME REASONS. 3 BATTEIES IN 4 MONTHS. IS THERE ANY RECOURSE? [XXX] [XXX] I [XXX] ANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2025 KIA EV6
    - Mc Kees Rocks, PA

    prior case 11708370 filed 1/2/2026 spoke with [XXX] 1/22/2026. Friday 2/6/2026 Shorkey Kia Wexford calls and tells me my EV6 is fixed I can pick it up. I go into the Kia App and still have the same 3 codes as before; P056216 VCU, C160404 FR_Radar, and C28B186 ADAS_DRV. I tell them later that day when I had time to open the app to make sure the codes were corrected, called them back and said until these codes are cleared, my vehicle is not fixed. Tuesday 2/10/2026 I get a called from same person at Shorkey Kia in Wexford, telling me my vehicle is fixed, I can pick up my vehicle, same person her name is Maggie. I told Maggie to hold while I bring up the Kia app, I still see the same 3 codes: P056216, C160404, C28B186. I told her the codes are still active, and as long as these codes are present, the car isn’t fixed. She wouldn’t tell me what was done to the car, so I don’t know if the ICCU was replaced or not. However from browsing the EV6 Owners USA group, [XXX] had the same issue, and his car was fixed per whatever Kia place that is around him. He still has the P056216 alert and was told it will go away after whatever period of time. This is what the Kia repair place told him. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - Weirton, WV

    My 2011 Kia Sorrento caught fire while parked in my garage. Kia is saying it's not due to any recall they have and that it was an electrical fire store behind the steering wheel and they're refusing to take any responsibility financially for it or otherwise due to it being through previous owners and an older vehicle

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - Toms River, NJ

    Owned vehicle for 1 year. On [XXX} the vehicle kept Stalling and wouldn't accelerate. Drove to service station. Had 4 coils and spark plugs replaced. Car was still not right- compression test confirmed engine failure. Had car towed to KIA dealer Matt Blatt rt 37 Toms River, NJ. Their diagnostic shows 3rd cylinder failure top engine. Class action lawsuit on engine failure coverage is for bottom engine failure. Regardless the entire engine needs replacement. There's thousands of these cars with both top engine and bottom engine failure- yet they will not assist in replacement. It seems ridiculous to know the engines are bad and only cover the 1 area- when the entire engine needs to be replaced Regardless of engine failure location. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE