KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA OPTIMA
    - Snellville, GA

    My vehicle’s engine was previously approved for replacement under the lifetime engine warranty associated with the settlement, confirming that my vehicle falls within the covered class. However, I am now experiencing significant difficulty obtaining assistance regarding secondary damage that directly resulted from the engine failure, specifically the failure of the starter and related operability issues. Despite multiple attempts to resolve this matter through the dealership and warranty channels, I have been repeatedly redirected without meaningful assistance or clear resolution. I have also encountered discrepancies within the online settlement VIN verification tool, which appears inconsistent with Kia’s prior acknowledgment of my vehicle’s settlement-related coverage.

    Source: NHTSA WEB SITE
  • 2016 KIA SOUL
    - Locust Grove, VA

    I have put my 3rd Catalytic Convertor on this car. It looses power going uphill. Which is not safe. Just had 3rd on replaced yesterday Feb. 9, 2026. The mechanic said there is too much oil going to the engine. Mechanic said next thing would be replacing the engine. Why does my 2016 not have a recall on the engine.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - ROSHARON, TX

    I am reporting a failure of the remedy for NHTSA Recall 25V099 (Kia Recall SC336). My 2021 Kia Seltos with the 2.0L Nu MPI engine is exhibiting severe engine knocking and high oil consumption. Despite providing video evidence of the knock to Archer Kia (Houston, TX), the dealership refuses to acknowledge the defect or perform the required borescope inspection. ?This defect is a documented fire and stall risk. I am being denied a loaner vehicle despite having a medically fragile child who requires this vehicle for surgery and doctor appointments. The dealership is utilizing 'oil consumption tests' as a delay tactic to avoid performing the recall-mandated engine replacement. This vehicle is unsafe to operate.

    Source: NHTSA WEB SITE
  • 2015 KIA OPTIMA
    - Holmen, WI

    Valve cover leaking and oil dripping oil on exhaust at 114k miles. Risk of engine fire.

    Source: NHTSA WEB SITE
  • 2023 KIA SORENTO HYBRID
    - CLINTON, PA

    While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 MPH, other times 15 MPH. Car doesn't sound great while this is happening. 3/4 times an error showed up stating "Check Hybrid System-Stop Safely". The 4th time the error didn't appear , but was driving on hilly road where battery charged when it was going down a hill. The problem occurred on back roads and Highways. It is VERY unsafe when you suddenly can't accelerate. The car was towed to a kia dealer twice. 1st time I was told it was "bad gas." $1,500 later, it happened again. The 3rd time I had it again towed to a Kia Dealer. 6 weeks later, I was told they couldn't find anything wrong, and Kia released the car. 1 week later, it happened again on the Highway. Dates of occurrence: November 17, 2025 November 25, 2025 December 11, 2025 February 9, 2026 (car was at the dealer from Dec 11-January 29th)

    Source: NHTSA WEB SITE
  • 2020 KIA NIRO EV
    - San Jose, CA

    The contact owns a 2020 Kia Niro EV. The contact stated that the vehicle was repaired under an undisclosed recall on two separate occasions; however, the part failed a third time after the vehicle was repaired. The manufacturer declined to offer additional repairs under the recall. The contact referenced NHTSA Campaign Number: 22V899000 (ELECTRICAL SYSTEM); and associated the failures with the recall. The vehicle was driven to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 KIA FORTE
    - Groton, CT

    I went to Kia dealership in Groton CT 06340 for an oil change. They also fixed a recent recall, and after I picked up my car, both of my key fobs weren’t working. I can’t open my car. I can’t lock my car and they are refusing to fix it. I contacted kia corporate. they were not helpful. What can I do here to have this situation resolved? I’m worried that the anti theft system doesn’t work now on my car because my key fobs don’t work at all.

    Source: NHTSA WEB SITE
  • 2011 KIA OPTIMA
    - Corbin, KY

    I was driving in the highway doing about 80mph passing a semi truck when all of a sudden my vehicle went from 80 down to 50 mph and I was jerked forward. I thought I was rear ended but when I looked in my rear view mirror no cars were behind me. I looked down and noticed my engine light, battery light and oil light were on and turned down my music and could hear my engine was no longer running. Thankfully there wasn't much traffic and I was able to coast to the side of the highway and turn the car off. If someone would have been behind me I am confident I would have been hit. The problem has since been confirmed by a dealership and info has been sent to Kia. The dealership was unable to provide me with a loaner car as "they had none available" so I contacted Kia corporate and they are telling me my only option is that I have to come out of pocket for a rental and they will reimburse 40$ per day. I don't think especially since I had to pay for 2 nights in a hotel as I was stranded, a few hundred dollars for a tow that I should have to pay anything as the issue with what happened to my car is the fault of Kia at the time of manufacturing. At this time I have been without a vehicle for 1 week. I was told by the dealership today that they sent all of the required info over to Kia to get word on whether the lifetime extended warranty would pay for my car to be repaired. The previous owner before me did have the KSCS update performed as mandated by Kia. My problem is I am already out almost 1000$ and now they are telling me I have to pay for a rental also, they will not help me except for reimbursement which doesn't even cover half the cost of a rental per day. I am not a rich person and I cannot afford that. Everything I've read and been told indicates that a loaner or rental car is to be provided me especially if it is due to a safety concern/recall issue. I've spoken with several kia representatives and I get nowhere. I am upset.

    Source: NHTSA WEB SITE
  • 2023 KIA SPORTAGE
    - Fremont, CA

    12 V battery fails everyday and needed to press the 12 V boost button. Sometimes alarm turns on middle of the night.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Strasburg, VA

    Going down the interstate on 2/7/26, 56 miles from home and my Kia lost power, no lights or warning, loud bang from the engine, smoke rolling out of the back and engine is completely dead. 149,000 miles. Called several tow truck companies, and each asked make and year of vehicle, and immediately after, "Did your engine go? Kia has that problem." Me and my sister were left stranded on the side of the interstate in the extreme cold. Luckily, 2 gentleman stopped to see if we were okay because they had seen fire under the vehicle. Purchased the extended lifetime warranty and Kia will not honor it. No I have no vehicle and a car payment.

    Source: NHTSA WEB SITE