KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 KIA SOUL- Prescott, AZ
On Oct. 14, 2025, this vehicle experienced a sudden catastrophic engine failure while driving approx. 70 mph on a highway. While in the passing lane, the vehicle began to lose power, shake, and wouldn’t accelerate. The check engine light came on just moments before a loud explosive noise came from the engine, and a burning smell came through the vents - the engine completely shut down. This failure occurred with other vehicles on the roadway, creating a serious safety risk. I was forced to quickly maneuver the disabled vehicle across multiple lanes of traffic to reach the right shoulder, where I called for roadside assistance. The vehicle was inoperable from that point forward, it would not turn on, and was towed from the scene. There were no warning signs prior to this event. The vehicle had been operating normally before the incident - I had recently checked the oil levels, there were no warning lights, no drivability issues, and no known mechanical problems before the sudden failure. This led me to find the vehicle was subject to an open safety recall addressing engine damage consistent with this failure; NHTSA Recall 19V120000. On Oct. 27th, the vehicle was towed to an authorized Kia dealership in Prescott Valley, AZ for recall inspection. The dealership advised the connecting rods failed and blew 3 holes through the engine block, confirming catastrophic internal engine damage. The manufacturer required a recall-related software update be performed before reviewing the engine failure under the recall. The software update was completed in Nov., but the manufacturer later declined to repair or replace the engine. Kia Corp. refuses to address the safety recall entirely, and instead repeatedly mischaracterizes the issue as a warranty matter - they are unwilling to provide a written explanation of how the failure falls outside the scope of the safety recall 19V120000, despite the failure matching the recall’s described defect & consequences.
Source: NHTSA WEB SITE -
2022 KIA EV6- Roseville, CA
ICCU failure at 71k miles on 2022 Kia EV6. Owned for 46 months, original owner. 12 volt battery also died when 18 months old, which left me stranded and I had to be towed to dealership Never missed a service or recall update
Source: NHTSA WEB SITE -
2026 KIA K5- Litchfield, IL
My vehicle is 3 months old with only 3300 miles on it at the time this happened. I was driving on the interstate near on Saturday, January 17th, 2026. It was reasonably cold outside, and of course I had the heater on set to 70. My panoramic moonroof glass was closed, but the shade was open. My glass randomly exploded outward leaving a major hole in the glass. Glass shattered and sprinkled inside the vehicle while I was driving. After pulling over to identify what happened, I realized that the moonroof exploded outward from the vehicle.
Source: NHTSA WEB SITE -
2015 KIA SOUL- Jacksonville, FL
Despite receiving official recall notices and taking my vehicle to two separate Kia-authorized dealerships, I have not been provided with the necessary repairs, putting both my safety and livelihood at serious risk. At both dealerships, I was told that the issues, including a clogged catalytic converter and a failing exhaust manifold, fell within the scope of the recall. However, instead of performing the recall work, they simply cleared the codes and returned the vehicle to me. As a result, I was forced to pay out of pocket for repairs that should have been fully covered under the existing recall. Most recently, my vehicle was diagnosed with a failing long block, which is also clearly part of Kia’s recall campaign. Yet again, I was denied the proper repair. The vehicle is currently undriveable.
Source: NHTSA WEB SITE -
2022 KIA TELLURIDE- McKeesport, PA
Was driving heard a noise and then lost power to gas peddle and bunch of smoke and then flames coming from front of car got out and there were flames coming from hood eventually flames died down and was just smoking police &fire department were called. Piston blew through engine block these engine have a known oil consumption issue and I have kept up with oil .
Source: NHTSA WEB SITE -
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2023 KIA EV6- Waxhaw, NC
Vehicle was normal and during the drive a warning light for "Check Electric Vehicle System" was shown, then a second warning light "Stop Vehicle and Check Power Supply" was shown, within 2 minutes the vehicle went into "turtle" or reduced speed mode and then finally the vehicle shut down completely. I was on city streets at the time and was able to park safely, but if this had happened on and interstate highway it would have been dangerous. This is a known issue with this vehicle as it ended up being an ICCU Assembly failure. There is also a safety recall for this, but Kia is not replacing the part and just doing a software update that is not fixing the root cause of the problem.
Source: NHTSA WEB SITE -
2022 KIA EV6- Horsham, PA
Unsure exactly why it happened, but I was driving in my parent's neighborhood (25 mph limit), and I heard a pop, and the next thing I saw was an electrical warning message on my dashboard. That's when I realized the issue is with the ICCU.
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- Shortsville , NY
My car has a engine light on an I was told it has a recall on it It a FUEL SENDING UNIT-N and a FUEL PUMP LOCK RING -N.
Source: NHTSA WEB SITE -
2022 KIA SPORTAGE- St. Johnsbury, VT
intake camshaft position actuator circuit alert went off I have had the engine replaced 3 times in this car in the past year now, the first time in February of 2025 then in August of 2025 and again in October of 2025 and I am now having further engine troubles with this vehicle. All replacement engines have been re-manufactured and I have been told be the Kia dealership that the first 2 were sent with faulty parts. They claimed they switched to another company for the 3rd replacement but this engine is having issues as well.
Source: NHTSA WEB SITE -
2024 KIA SORENTO- Kinnelon, NJ
1. **Component or System Failure:** - The malfunction occurred in the **automatic braking system** while the vehicle was in **snow mode**. The brakes engaged and locked the wheels, resulting in a loss of traction. - This system is available for inspection upon request to assess the failure, where the car was towed to. 2. **Safety Risk:** - The automatic brakes locking the wheels put the driver at risk by causing the vehicle to slide uncontrollably. - The situation was further exacerbated by the fact that the vehicle collided with a tree, indicating a significant safety concern. 3. **Reproduction of the Problem:** - It is unclear if the issue has been reproduced or confirmed by a dealer or independent service center, but given the nature of the malfunction, it would be advisable to have it inspected by a professional to verify the problem. 4. **Inspection by Authorities:** -the vehicle was inspected by police and the towing coming stating the car was a total loss because of the damages . 5. **Warnings or Symptoms:** - There were no indications of a problem prior to the failure, such as warning lamps or messages. The incident occurred suddenly when the brakes engaged, leading to the vehicle losing traction and ultimately colliding with a tree. - The failure of the airbags to deploy on the passenger side is also a critical point that needs further investigation. ### Key Takeaways - The automatic braking system malfunctioned in snow mode, leading to a loss of traction and a collision. - Safety was jeopardized due to the vehicle's sliding and the failure of the airbags to deploy. - Further inspection by qualified professionals is necessary to confirm and address the issues.
Source: NHTSA WEB SITE