KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 KIA FORTE- Austin, TX
the safety of others are put at risk due to system on and off due to shortage and wire triggering. The vehicle listed above collision system wire harness have a shortage and causes the vehicle not to be safe and unable to operate on roadways, highways and streets. there were warning light indicators on the dashboard and need a full-inspection and harness replacement before resale or auction sale.
Source: NHTSA WEB SITE -
2017 KIA CADENZA- LOMBARD, IL
This vehicle was inherited to me in 2019 from my father who puchased it cash on 10/13/2017. On 4/19/2018 he brought it in for a check engine light which was related to recall sa299 (ELECTRONIC THERMOSTAT). On 7/11/2018 service was performed again. On 3/4/2022 I brought in for check engine light with same recall for ELECTRONIC THERMOSTAT. On 11/10/2025 car showed engine overheating. In fear, I immediately brought to closest mechanic stating same problem, ELECTRONIC THERMOSTAT AND RADIATOR HOSE WHICH GOES HAND IN HAND. Before work began I left voice mails and emails with the service manager of Rohrman Kia in Schaumburg, Il. No one reached out. I spoke with Jim at same location on 11/10/2025 at 4:00 pm who told me it was my responsibility because the part was no longer under warranty. I filed a complaint (24149522) with BBB. on 11/13/2025 after I had to pay my mechanic $1000 to fix problem which obviously is a defect. On 12/3/2025 I spoke with Mike from Kia who said part was no longer under warranty and will not reimburse. I asked him to prove the previous thermostat was installed correctly according to the service action sa 346 and he said they have certified techs and they do not have to prove that to me. I would like Kia to accept responsibility for this part. Also carfax does not show all times Kia replaced that thermostat.
Source: NHTSA WEB SITE -
2023 KIA SORENTO- Phoenix, AZ
I purchased a new 2023 Kia Sorento in February 2023 from Ken Garff Kia Avondale. Since shortly after purchase, the vehicle has experienced repeated electrical and mechanical failures that substantially impair safety. In July 2023, the vehicle began displaying flashing lights, dashboard error messages, and system malfunctions while driving, despite no collision or visible damage. The air conditioning system malfunctioned and blew hot air even when turned off. The dealership stated a front sensor was “damaged” and not warranty-covered, despite no visible damage, and verbally indicated that many other customers were experiencing similar issues. Repairs took nearly four months, during which Kia Corporate engineers were involved. The issue persisted despite repairs. In December 2024, the vehicle began displaying repeated transmission system error warnings, often within the first 5–10 minutes of driving, causing significant loss of speed and drivability. After multiple service visits, the vehicle required a full transmission replacement in July/August 2025 under warranty. Despite this repair, the same transmission errors returned in December 2025. More critically, the vehicle then experienced multiple sudden and complete electrical shutdowns without warning, including: Shutting off entirely while stopped at a red light, requiring a jump start All screens going black and the vehicle failing to restart Restarting only after being left parked for several minutes These events occurred without any battery or system warning indicators and created a serious safety risk, including risk of being stranded or disabled in traffic. The issues have been documented with photos, videos, repair records, and written communications. Due to the ongoing and dangerous nature of these failures, I am reporting this as a vehicle safety defect.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- Morgantown, WV
The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle unexpectedly stalled. There was no warning light illuminated. The contact stated that there was a rattling sound coming from the vehicle with smoke coming from the engine compartment. The vehicle was unable to restart. The contact received notification of NHTSA Campaign Number: 23V877000 (Engine). The vehicle was taken to a dealer, where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 189,711.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 KIA K5- Palmdale, CA
•Back/Rear Windshield Trim Partial Detachment: unknown if available for inspection. •Large rear window trim piece might fall off, posing a road hazard. •Unknown if problem has been reproduced or confirmed • Unknown if component has been revised by anyone •No warning lights needed for this component
Source: NHTSA WEB SITE -
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2019 KIA SEDONA- Akron, OH
Sliding doors have an issue where the car alarms like the doors aren’t shut. Took it in and paid a diagnostic for them to tell me a sensor was bad, it still beeps. Seems to beep more when turning away from that door (driver sliding door beeps more when turning right or when stopping, passenger beeps more when turning left or stopping). This was a problem with previous generation to where the warranty was extended and seems a decent amount of complaints for this model are related to the same.
Source: NHTSA WEB SITE -
2024 KIA TELLURIDE- Feasterville Trevose, PA
I am submitting this complaint to report multiple unresolved safety-related issues involving my 2024 Kia Telluride that have not been properly addressed by either the authorized dealership or Kia corporate. Issue #1: Front Bumper Sensor / Mounting Bracket Failure The front bumper sensor mounting bracket failed and detached without any impact, collision, or customer-caused damage. I did not strike anything, and there is no evidence of accident-related damage. This appears to be a manufacturing defect. This component is part of the vehicle’s front driver-assistance and safety sensor system. Because the bracket is damaged, I am concerned the sensor may be misaligned, inoperative, or providing inaccurate data, which presents a potential safety risk while driving. Issue #2: Unrepaired Safety Recall – Door Belt Molding I brought the vehicle to an authorized Kia dealership (Fred Beans Kia of Langhorne) to have recall work completed, including a recall involving the door belt molding. After the service visit, I received conflicting information indicating that I may need to bring the vehicle back in for the same recall, and to date I have not received confirmation that this recall repair was completed. This recall involves door belt molding trim that can delaminate and detach from the vehicle, creating a road hazard and increasing the risk of a crash to myself and other motorists. I am concerned that I may currently be operating a vehicle with an open and unresolved safety recall. Despite multiple attempts to obtain clarification and direction from both the dealership and Kia corporate customer care, I have received no clear confirmation of recall completion, no resolution of the sensor bracket failure, and no assurance that my vehicle is safe to operate. These unresolved issues raise serious concerns regarding: •The integrity and functionality of safety-related sensor systems •Proper execution and documentation of safety recall repairs •Manufacturer and dealer respons
Source: NHTSA WEB SITE -
2020 KIA TELLURIDE- Chagrin Falls, OH
The headlights on this car are pointed too high. When driving on the road at night vehicles coming the other way often assume you have your bright lights on and flash you with their bright lights which can temporarily blind you - obviously a big safety problem! If this only happened once in a while I'd say no big deal but it happens EVERY SINGLE TIME YOU DRIVE THE CAR! I've spoken with other 2020 Kia Telluride owners and they report the exact same problem. I've spoken to the Kia representative at our local dealer about this and his attitude was basically "not my problem". Please, tell Kia to fix this problem. Otherwise there will be accidents that could have been avoided. Thanks.
Source: NHTSA WEB SITE -
2022 KIA EV6- Anchorage, AK
The contact owns a 2022 Kia EV6 equipped with Kumho Tires, Tire Line: Crugen, Tire Size: 235/55/R19, DOT Number [XXX] . The contact stated while driving approximately 60 MPH, the vehicle started vibrating abnormally. The vehicle was driven to the dealer and the technician at the dealer stated that the inner lining of the tires had separated on the driver’s side front and rear passenger’s side tires. The tires were the original equipment. The contact stated that the tires were replaced. The contact was unable to reach the manufacturer for assistance. The failure mileage was 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 KIA SPORTAGE- Yucca Valley, CA
Purchased the vehicle 2nd hand January 29th 2025. Since then she has been in and out of multiple shops including Kia. Check engine light, loss of power on fwy, shifting/brake changes from a stop. From jerking, lunging, studder, taking off fast, not wanting to go at all. I was on these dips that I encounter almost daily and the collision warning went off. There wasnt anything in front of me. 2 weeks later I was cut off and had to swerve to avoid. Collision warning DID NOT go off. Driving on the fwy and the gas pedal pulled away from my foot as if it was accelerating. Kia has done a hard carbon, changed all fuel injectors. Last time they stated there was a factory defect with the rotors, changed all 4 rotors. Still she drives like this. Carmax, Kia and Daniels Tires NO ONE can tell me what is wrong! I have driven a 2024 same make and model and the car drove beautifully. Something is wrong with my particular vehicle. This is becoming frustrating. Please help. I drive often, I hike a lot. We are always on winding roads. I can't afford to sell it as I still owe. I love the vehicle, aside from this, like I'm just waiting for disaster to occur. Miles started at 14.5k and it's now 33k. Speeds have been anywhere from a complete stop to go and fwy speeds of 55 to 80.
Source: NHTSA WEB SITE