KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 KIA SOUL
    - Monroeville, PA

    On August 3, 2025, I was in Erie PA - Presque Isle Park when the check engine light came on. It was a Sunday, so dealership was closed. I was over 3 1/2 hrs from home. Had no choice but to drive home and pray that I made it. On Monday, dealer said OK to drive if light is not flashing. If anything happens, have it towed here (that was comforting). First appt available was 8/26. On 8/26, I went to service area, they said several codes coming up relating to engine issues. They would have to keep the car - not safe to drive - they had no loaners - someone would drive me home. So when I was told OK to drive 3 weeks earlier - that was not true. I live on my own and what would I do if stranded somewhere. Dealer called me later and said that KIA would not honor my 10 yr/100,000 mile powertrain warranty. It was initially in husband's name but he passed away 4/29/2024. PA DMV required me to change the title to my name. The dealership also would not honor their Extended Warranty my husband had purchased for $2000. Meanwhile, the KIA was 5 yrs 8 mos old with only 28,400 miles. The codes that came up in the car were: P030400 Cylinder 4 Misfire P001400 Exhaust Cam Timing Over Advanced P000B00 Cam Position Slow Response Engine Timing Chain Assembly is Stretched - removed and replaced engine timing chain assembly Removed and replaced Exhaust Camshaft Removed and replaced Exhaust CVVT Removed and replaced Intake Camshaft Removed and replaced intake CVVT Removed and replaced the Timing Chain Tensioners I did not receive the KIA back from the dealership until DECEMBER 12, 2025 - YES they had my car from 8/26 to 12/12. Luckily, I had another car I could access since I had no loaner vehicle. After being strung along...making phone calls to the dealership weekly...contacting KIA corporate...and listening to excuse after excuse why they would not honor the powertrain warranty - I HAD IT WITH KIA. I went to a Subaru dealership and signed papers for new car on 12/17/2025.

    Source: NHTSA WEB SITE
  • 2022 KIA TELLURIDE
    - Lakeland, FL

    The oil filter housing cracked on the car, causing all the oil to leak out. In researching this, I have found that this is a common problem with the Kia Telluride and Kia Sorrento. The problem is that the oil filter housing is made of cheap plastic and not durable material such as aluminum or steel. This allows the oil filter housing to easily crack under stress. In speaking with the dealership, this is not an uncommon problem. I feel that this should be covered under the Powertrain warranty or through a recall. A quick Google search will show that the problem is widespread in the Sorrento and Telluride models. This repair cost me a total of $425. If I had not replaced or repaired oil filter housing, the engine would have locked up as all the oil at escaped onto the pavement.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Forestport, NY

    I am reaching out regarding a challenging situation with my vehicle. On October 24, 2025, my engine seized up while I was driving. After conducting research on my vehicle, I discovered that there was a recall related to a component of the engine which was issued in 2018. I purchased my vehicle from Carbone Honda in June 2021 and was not aware of this recall until recently. Unfortunately, this incident occurred during a particularly difficult time for me, as my mother was diagnosed with brain cancer (stage 4 glioblastoma) in the same week. In addition, I am currently a nursing student facing significant financial constraints. I waited two months for an appointment at Destination Kia to determine whether my vehicle would still be eligible for an engine replacement. During this period, a mechanic kindly allowed me to store my vehicle at his facility. My appointment took place on December 22nd, and the following day I was informed that I did not qualify for repairs because the recall that was sent out prior to purchase of my vehicle was not addressed prior to the engine failure. I understand the requirements for recall-related repairs; however, my engine failure appears to be linked to a known defect. I would appreciate any guidance or assistance regarding possible solutions or eligibility for support in this matter. Vin # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Hackensack, NJ

    Owner of 2017 White Kia Soul that has peeling paint. I've never owned a vehicle that paint peeled like this. I understand there are other owners with the same issue. This issue first started in May 2025 on driver's side near roof that I paid out of my pocket to repair. Now I have same issue on the passenger side. Very disappointed ??

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Laurel, MD

    It need to fill the oil ever two to three weeks - oil consumption? Now this morning it has the a lot of oil in the ground - I won’t drive the car

    Source: NHTSA WEB SITE
  • 2020 KIA OPTIMA
    - Dewey, AZ

    I purchased in July 2020, from sept 2020 I've had it at the dealership with shuddering, stalling and loss of acceleration. I originally thought fuel pump or transmission but kia said no. then in 2022 I received a letter from kia corporate stating low pressure fuel pump failure. so i called the dealership and told them the letter states everything I had been in to see them about numerous times. made an appointment they said they found an error but had no fix. I complained heavily due to the fact I sat there for 4 hours, and they knew they had no fix as of yet. It was too dangerous like this. so the Manager said he'd just replace it with a whole new fuel pump but it could also fail. I sent the car in for 4 days just to find out they did not replace it. they only changed the fuel filter. stating kia wont let them put in a new pump due to their system not showing any other issue. The problem persisted and multiple visits to kia to no avail. Then on top of that my air bag light came on Jan 4, 2024. They said it was my responsibility it's not covered 1138.67 it would cost me. Then in Feb kia corporate sent me a letter about airbags. I did not go back because the light eventually went off by itself without a fix, then April 17, 2024 the original problem got even worse, shuddering, lack of acceleration , stalling feeling. Dec. 10, 2025 back to Kia. they have a code for dual clutch and flywheel so they ordered it & had my car for 19 days. I called numerous times to see about progress. I was told they are trying to chase down a code with a tech line. 7 days after that I picked it up & they said they did not change out any parts because there was no code. They only did a cap discharge. I have my car back now after 19 days & it's still not fixed. I called Jan5, 2026 and they said if kia is to fix it they need a code to be present or it'll cost me several thousand, even if its a known issue. so far it's been in the shop 9 times and 24 days total.

    Source: NHTSA WEB SITE
  • 2022 KIA FORTE
    - Tampa, FL

    The OEM projector halogen headlights on the 2022 Kia Forte provide insufficient illumination for safe nighttime operation. On unlit or poorly lit roads, the low-beam distance is inadequate to identify road hazards, pedestrians, or signage in time to react at standard posted speeds (45+ mph). This creates a "dead zone" where the driver is effectively over-driving their headlights. This is a known design deficiency reflected in the IIHS "Poor" safety rating for this model. The lack of light throw creates an unreasonable risk of collision. High beams offer a marginal improvement in angle but do not resolve the primary visibility failure. I am requesting an investigation into the headlight assembly design and a potential recall or dealer-installed remedy to meet acceptable safety visibility standards. For reference, my electric scooter (segway max g3) is triple the brightness of my automobile!

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Mission Viejo, CA

    The argument for the warranty claim to be honored and the work to be completed is as follows. Kia Inc may not want to take responsibility for the engine. They may want to shy away from their duty by claim negligence on the part of the owner. Kia will ask the car owner to produce every receipt and service record you can scrape together just to prove that one was not done at an “authorized” center of some sort. Or they will argue the distance between intervals of oil change down to the smallest of detail to claim you abused the engine. An engine they know has a flaw. An engine with a ring flaw across multiple lines, years and models. That in multiple lawsuits they have in fact taken responsibility for and lost in cases so they are aware of the issue. But my argument is not necessarily these things. My argument is the oil warning light. That light is the real danger when combined with this fatal engine flaw. For a **3.8L V6 gasoline engine** (like that of the 2020 Kia Telluride) using **SAE 5W-30 motor oil**, you can theoretically determine the oil loss level that would trigger a warning indicator based on the overall oil capacity and typical safety standards. Oil Capacity and Warning Indicator Calculation Specifications of My 2020 Kia Telluride according to Anthropic AI. - **Oil Capacity**: 6.9 quarts - **Typical Safe Operating Level**: Generally, engines are designed to alert drivers when oil levels drop to about **1 quart** below the full capacity, which is critical to maintain proper lubrication. Oil Loss Threshold- - **Full Capacity**: 6.9 quarts - *Warning Threshold*: -*Safe Level*: 5.9 quarts (6.9 quarts - 1 quart)Safe Oil Level - The warning indicator would typically come on when the oil level falls to approximately **5.5 to 5.9 quarts.This range ensures the engine continues to operate safely without risking damage due to inadequate lubrication.Key Aspects of FMVSS 101 Regarding Oil Pressure Warning Lights. S5.2.3. (The light must alert the driver...

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Mission Viejo, CA

    Vehicle manufacturers have certain basic rules and procedures that must be followed. When a vehicle manufacturer sells a vehicle, it has a duty to ensure that the vehicle functions properly and safely for its advertised use and is free from defects. When a vehicle manufacturer discovers a defect, it must explicitly disclose the defect and make it right or cease selling the vehicle. When a vehicle manufacturer provides a warranty, it must stand by that warranty. I believe Kia has breached its duties and rules as follows. Specifically, these Class Vehicles (Tellurides and Others) have malfunctions regarding their incorrectly manufactured piston oil rings which can result in engine damage and failure, and even potentially cause a fire known internally and secularly as an ("Oil Ring Defect”). Now, I purchased this car in January of 2023. Based on Kia’s active and persistent promotions touting the quality of its vehicles and my partners admiration of Kia vehicles, we considered Kia a quality company with a strong reputation for producing reliable vehicles. In addition to Kia's reputation through its marketing and promotion. We decided on the 2020 Kia Telluride because we believed it was a high-quality vehicle, after a salesman convinced us that the vehicle was highly reliable and came with great technological features. Since purchasing this vehicle it has only taken the vehicle to the certified dealership for its routine maintenance as recommended by both the vehicle alert system and the Service Department at Courtesy Kia. However, through all our consistent visits to dealerships, we had never been told of any recalls or defects related to his vehicle’s oil ring system. Since 2015, KIA has designed, manufactured, distributed, sold, and leased the Class Vehicles with this problem. As discussed earlier and in more detail below, the Class Vehicles contain a defect that causes a serious safety concern. The unresolved defect with the Telluride engine is an attack on owners.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - San Diego, CA

    1. The Snow White Paint is lifting and peeling in all areas of the vehicle. 2. The engine, despite proper care and maintenance, is seizing occasionally upon starting the vehicle. 3. Auto Braking System and Lane Departure turns off at random

    Source: NHTSA WEB SITE