KIA Complaints

My vehicle is subject to an unrepaired safety recall involving the fuel system. According to the manufacturer’s recall notice, a damaged check valve may allow air to enter the fuel tank, causing the tank to expand and contact hot exhaust components. This can melt the fuel tank, cause fuel leakage, and increase the risk of a vehicle fire. This vehicle has experienced multiple fuel-system-related recalls, and this recall is currently listed as incomplete with no remedy available. The manufacturer has not provided a repair timeline, and owner notification and repair availability are delayed. I am concerned for my safety and the safety of my passengers because I am required to continue driving a vehicle that the manufacturer acknowledges poses a fire risk and cannot currently be repaired.

I turned on my vehicle and began driving in Philadelphia. I noticed the dashboard where the speedometer was supposed to be was dark. The Apple car play on the right side of the dashboard was on but no other components were visible. Such as turning signal, lane keep assist, speedometer, etc. I was on the highway and this was extremely scary. This vehicle has less then 200 miles. I’ve taken it to Kia and they are looking into it. But this is a big concern. I have videos of this but it won’t let me add them to this file.

The contact owned a 2015 Kia Optima. The contact stated that while driving at 55 MPH, while depressing the accelerator pedal, the contact could smell a burning smell within the vehicle, and then he noticed smoke coming from the front of the vehicle. No warning lights illuminated. The contact pulled over to the right side of the road and exited the vehicle, opened the hood, and noticed smoke and flames coming from the engine. The contact exited the vehicle and stood on the side of the road, and called 911. No injuries were sustained. No medical attention was required. The contact mentioned the police showed up on the scene; however, he could not remember if he received a police report. A fire department report was filed. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was towed to Pro-Cars. The vehicle was not repaired. The contact mentioned he contacted his insurance company, and they informed him that the vehicle was a total loss. The manufacturer was notified of the failure, and they transferred him to the escalation department and informed him that an inspector would inspect the vehicle, and he had to wait seven to ten business days for a resolution. The failure mileage was 53,000.

The engine suddenly failed while I was driving on the highway. The vehicle lost power without warning, which created a dangerous situation. I had to pull over and have the vehicle towed.

The paint peeled off on my hood in several places and on the fenders, I was driving in the rain and a big sheet of the paint on my hood peeled off and flew up on my windshield on the driver side causing me to run off the road because I couldn’t see, I took it to the Jenkins Kia dealership in Ocala, Fl and was told by the service people there that they would not fix it that it was my responsibility, they were very rude even though I was really shaken after running off the road now I have small rust spots all over my car , can you please help me?

The contact owns a 2020 Kia Sorento. The contact stated that while the vehicle was parked, the contact noticed a small oil leak on the ground underneath the vehicle. The contact checked the oil level and added a quart of oil to the engine. The vehicle was driven approximately 50 miles. The contact parked the vehicle and checked the oil level again. They noticed that the oil level was low and added another quart of oil. No warning lights were illuminated. The vehicle was driven another 15 miles, and the contact stopped at the grocery store. The contact stated that while attempting to restart the vehicle, the contact noticed a clicking sound, as if the engine was attempting to start. The contact continued, stating that the vehicle failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed with complete engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that there was no warranty on the vehicle. The failure mileage was approximately 151,025.

I took my car in several times to complain about the rotors and brakes. They said everything was fine but then the vehicle failed on the road so we had it taken to the nearest repair shop since we were on a road trip. Now Kia which has a fix to the damaged parts refusing to replace the defective parts.

Engine started screeching out of nowhere, sounded like something fell through, there was no warning of any kind, car was running seemingly fine prior to this, car was jolting and not going anymore and something also sounded as if it had popped, it started knocking and caught fire and was smoking, breaking down on the side of the road and has been in another state since this occurred just sitting at a hotel because we had to get a rental car. We did call Kia in Georgia to have this issue rectified as we had recently bought this vehicle and were unaware there was a recall on it, however we did some checking and the previous owner also let us know there is a recall for engine fire. I do have the papers for that. Kia advised us they would not be responsible, but Panama City fl Kia where we live were willing to look at that car prior to this incident and take care of the recall, the previous owner never went but now the car has caught fire whilst we were driving in it 7.5 hours away from our house out of town with our children in the car. We had to pull over off of the interstate because the car was on fire and get out on the side of the road and all of had to evacuate. I do believe that if we had been going any faster, we may have even became fatalities because the car locked up. It turned off actually as I was turning to to the exit and just coasted far enough to not be hit in the middle of the road. It was terrifying and we had to move fast and smoke was starting to come through, it started dropping oil everywhere just spilling out lv its almost like the entire underneath of the motor just dropped or something. I’m not quite sure but it was sudden and it has been absolutely miserable.

My stationary sunroof exploded with no Impact while driving. You can tell from. Photos the hole is inside to outside. This happened May 1st, I had it repaired with OEM glass on 5/10 and from day 1 after the repair had the shade vented to alleviate hot air getting trapped as they say they could be a factor. Well then it happened again today on Dec. 17th !! Something is wrong with either frame or the glass KIA is using !

The engine experienced a rod bearing failure resulting in internal engine damage and sudden loss of normal engine operation. The vehicle and failed engine components are currently available for inspection upon request. The engine failure occurred while the vehicle was traveling at high speed on the freeway, resulting in sudden loss of engine power. This created a significant safety risk, as loss of power at freeway speeds increases the likelihood of collision with surrounding vehicles and posed a danger to myself and other motorists. The failure was diagnosed and confirmed by a Kia dealership as rod bearing failure. The vehicle has been inspected by a Kia dealership. No inspection has been conducted by police or insurance representatives. There were no prior warning lamps, messages, or indications of engine malfunction before the failure. The only warning light present prior to the incident was the check engine light related to previous vandalism involving an attempted catalytic converter theft, which caused ongoing sensor issues unrelated to engine performance. That warning light had been present despite resets during routine maintenance and was not associated with any engine functionality issues. There were no pre existing engine performance problems, drivability issues, or warnings indicating impending failure. The engine failure was sudden and catastrophic. This failure is consistent with known Kia engine rod bearing defects that have resulted in recalls, safety campaigns, and settlements. Kia has denied assistance in this case, stating that my VIN is excluded due to manufacturing origin, despite the identical failure mode