KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA FORTE
    - Fort Walton Beach, FL

    The contact owns a 2015 Kia Forte. The contact stated while driving 64 MPH, the vehicle jerked and vibrated, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle then stalled. The contact was able to coast to the side of the road. Multiple warning lights were illuminated. The contact was assisted with jumpstarting the vehicle. The contact was able to continue driving; however, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light illuminated, and the battery light illuminated intermittently. The contact was able to pull into a gas station. The contact called his daughter, who went to the gas station and jumpstarted the vehicle. The contact stopped by Auto Zone to have the vehicle diagnosed, where it was diagnosed and DTCs: P2191, P0562, C1101, C1102, C1201, C1204, C1207, C1208, C1210, C1211, C1237, C1260, C1513, C1613, and C1688 were retrieved. In addition, the battery showed codes that fluctuated constantly. The vehicle was taken to the dealer pending an inspection. The vehicle remained at the dealer unrepaired. The contact stated that recently the low oil warning light was illuminated, and the fuel level was low; however, the oil level and fuel level were not low. The ABS, traction control, steering, and tire pressure warning lights were illuminated. In addition, the brake warning light failed to function as intended. The contact replaced the brake lights however, the failure persisted. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V750000 (Engine); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA SOUL
    - Marietta, GA

    The contact owns a 2016 Kia Soul. The contact stated that while driving at various speeds or while shifted into park(P), there was an abnormal knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle had been taken to the local dealer, where it was diagnosed as needing a Product Improvement Code before the failure. The vehicle was not repaired due to the cost. The contact stated that a rental vehicle was paid for out of pocket. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); and the contact was informed that the vehicle was repaired prior to ownership in 2020. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 KIA SPORTAGE
    - Deltona, FL

    The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 70 MPH, the vehicle unexpectedly decelerated and failed to properly accelerate before the vehicle stalled. The vehicle was later towed to the local dealer, who determined that the fuel injector was faulty and needed to be replaced. The vehicle was repaired. Additionally, while at the dealer, the vehicle was repaired under NHTSA Campaign Number: 23V531000 (POWER TRAIN), but later while driving, the message "Low Engine Oil" was displayed. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 71,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 KIA TELLURIDE
    - Greenville, KY

    The Display stops working or goes blank. Speed sometimes shows incorrectly on display. Today with a full tank of fuel it showed the Telluride was empty. Dealer service is scheduled for next week. No warnings.

    Source: NHTSA WEB SITE
  • 2012 KIA SOUL
    - Brooklyn, NY

    The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the contact was informed that parts needed to be ordered for the repair. The contact stated that the parts were ordered two months ago; however, the contact was informed that the parts were still not available. The contact stated that the recall summary stated there was a possibility of the vehicle catching on fire, and the contact stated that the repair urgently needed to be performed. The manufacturer was not contacted. The contact had not experienced a failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 KIA SORENTO PHEV
    - West Shokan , NY

    While driving my 2023 Sorento plug-in hybrid a msg appeared that Charging Stopped Check Cable. When you stop the car and try to drive it will not go into any gear, msg says Shifting Conditions Not Met and Unplug Vehicle to Start and the wheels are locked up (E-brake) and needs a tow truck with dollies in order to load. This happened in the middle of the Highway and it’s happened FOUR times. By the time the dealer looks at it, the problem has cleared and does not show any codes. It’s not easy to reproduce since it just happens sometimes with the warning and sometimes no warning. The dealer tells me nothing is wrong with the car yet someone could get killed by being rear ended. I’ve tried for 4 months to get a Kia Field Tech out to diagnose but just keep getting lip service from Kia Customer “I don’t “ Care. I feel the car is to dangerous to drive and have refused to pick up from dealer until they fix it.

    Source: NHTSA WEB SITE
  • 2015 KIA OPTIMA
    - Fort Myers, FL

    The incident took place on Sunday, December 30th. I was driving to pick up my children from their father and on our way home my car stopped accelerating entirely. This had only happen one other time a few days prior. I was in a gas station parking lot and initially when I turned my car on and went to put it into drive it wouldn’t accelerate. I thought that was odd so I did the only thing I knew how to, I checked my oil levels. Levels were full and no other issues were there. The check engine light had popped up when I turned my car back on but my car did accelerate so I thought nothing of it. I took my car to auto zone for a diagnostic and they told me my “B cam shaft” sensor needed to be moved and that could be causing the engine light to come on and ticking in my motor. I called a few shops getting quotes and eventually was forced to tow to the closest shop to me after my car refused to start overall. They replaced the battery and the b cam shaft censors and still were unable to get the car started. They told me 3 recalls were open on my car, including the motor and to have it towed to Kia for a full replacement. After calling Kia to have the repairs done, they refused me service based on a previous owner not handling prior recalls.

    Source: NHTSA WEB SITE
  • 2022 KIA TELLURIDE
    - Mercer, PA

    My 2022 Kia Telluride is experiencing several serious safety-related defects. The backup camera does not work, the second-row bucket seats fold up on their own while driving, and the electronic parking brake becomes stuck on and will not disengage. The transmission hesitates and shifts harshly, creating a risk during acceleration and lane changes. The engine is consuming oil between changes. The heating and air conditioning stop working when the vehicle is idling at stoplights, and electrical components including the front phone charger and heated passenger seat have failed. The exterior window trim is deteriorating. These issues are ongoing and have not been resolved by Kia. Several of these failures match known defect and recall categories. These create a significant crash and safety risk for my family. I am requesting investigation and manufacturer action.

    Source: NHTSA WEB SITE
  • 2022 KIA K5
    - Douglasville, GA

    When engine is Idling the cabin immediately starts to smell completely like gasoline. This happens whether the A/C system is on or not. It’s so strong sometimes that I have to put my window down to release the fumes.

    Source: NHTSA WEB SITE
  • 2017 KIA FORTE
    - QUEEN CREEK, AZ

    About three years ago the clear paint on my car started to peel on the mirrors and car handles. It's progressively gotten worse and now the roof and side mirrors only have patches left and driver side door has started peeling.

    Source: NHTSA WEB SITE