KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA SOUL
    - Lewiston, ID

    The contact owns a 2015 Kia Soul. The contact stated that while her daughter was driving 20 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was towed to the contact's residence. The vehicle was then towed to the local dealer, where it was diagnosed and determined that three cylinders were misfiring. The vehicle was not repaired. The vehicle was towed back to the contact's residence. The manufacturer was not notified of the failure. The failure mileage was approximately 164,410.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SOUL
    - Jacksonville, AR

    The contact owned a 2013 Kia Soul. The contact stated that while the vehicle was parked at night, the neighbor knocked on the door approximately 4:00 AM in the morning to alert the contact that the vehicle was on fire in the driveway. The contact went outside and saw that the front of the vehicle was on fire. The contact believed that the fire had started in the engine compartment. The contact stated that the neighbor was already attempting to put out the fire with a gardening hose. The contact and the neighbor attempted to extinguish the fire; however, the flames spread throughout the vehicle and destroyed the vehicle. The Fire Department was called and was able to extinguish the fire. The contact stated that the vehicle was considered totaled due to the extensive damages on the outside and inside the vehicle. The contact also stated that the fire caused damages to the front of another vehicle that was parked nearby. A Police report was filed but the report number was not provided to the contact. There were no injuries sustained, and no medical attention was needed. The contact stated that the vehicle remained in the driveway. The contact was notified by the insurance provider that there was possibly a recall listed on the vehicle for a similar failure and to report the failure to the NHTSA Hotline. The contact referenced NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 KIA TELLURIDE
    - Chelsea, AL

    The vehicle intermittently fails to shift gears and loses acceleration without warning, creating a serious safety hazard. The problem began in October 2024 when the check-engine light first appeared and has continued since. Despite multiple repair attempts by the Kia dealership—including replacement of the fuel pump, fuel pressure sensors, and ECU—the root cause remains undiagnosed, and the defect persists. When the vehicle was brought back in August 2025, the dealer’s latest recommendation on 9/30/25 was to replace the injector harnesses and front wire assembly, but they cannot guarantee this will resolve the issue.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Lincoln, NE

    I am reporting a serious engine defect in my 2017 Kia Sorento. The has failed and presents an ongoing safety concern. The issue is while driving on the interstate, the vehicle began shaking violently, started making a knocking noise and the check engine illuminated. The RPMs also began spiking so I slowed down and got off at the next exit. Now every time I start the vehicle it continues to shake, knock and cannot accelerate properly -- the RPMs climb as high as 5000 with very little power. This is a clear safety hazard and makes the vehicle unsafe to operate on public roads.

    Source: NHTSA WEB SITE
  • 2022 KIA SPORTAGE
    - Winder, GA

    While driving my 2022 Kia Sportage, the brakes suddenly stopped responding. I pressed the brake pedal hard several times and the vehicle did not slow down or stop at all. There was no braking pressure and no warning lights. Because the brakes failed completely, I crashed directly into a guardrail. The airbags deployed on impact. This was not driver error, it was a sudden and total brake system failure. The vehicle is currently in a wreck yard and requires immediate manufacturer inspection.

    Source: NHTSA WEB SITE
  • 2022 KIA CARNIVAL
    - St Augustine , FL

    Vehicle: 2022 Kia Carnival Component: Liftgate — right-side support/strut (shoulder) failure Safety Issue: The right-hand side trunk strut/support has completely broken, causing the liftgate to drop unexpectedly. The trunk will not stay open and can fall abruptly during use. This creates a significant safety hazard for adults and children standing underneath, and while loading/unloading cargo. There was no prior warning or misuse. The failure is structural and sudden. Resulting Risk: Risk of head/neck injury, especially for children or anyone attempting to open or hold the liftgate. The sudden drop makes the rear of the vehicle unsafe to use. Request: Investigation into whether this is a defect affecting other 2022 Kia Carnival vehicles.

    Source: NHTSA WEB SITE
  • 2019 KIA OPTIMA
    - Royal Palm Beach , FL

    The motor burn oil even after the oil change is done. Also, the car shaking and is not damage to be found.

    Source: NHTSA WEB SITE
  • 2023 KIA SORENTO
    - South Amboy, NJ

    Around 35,000 miles the vehicles fuel pump, relay assembly, and smart junction box failed and left my wife stranded. Kia took about 7+ days to diagnose and repair.

    Source: NHTSA WEB SITE
  • 2017 KIA SPORTAGE
    - Phoenix, AZ, AZ

    Transmission stops drive ability at various times when pulling out into traffic it stops accelerating and the engine just revs high rpm’s until it slams itself back into a power gear. I have stalled several times recently pulling into traffic and was nearly involved in a wreck because a momentary lack of acceleration. This problem also hapoens when driving a steady speed it all of a sudden stops accelerating a d just revs the engine very high until it catches itself and regains the ability to have power.

    Source: NHTSA WEB SITE
  • 2023 KIA TELLURIDE
    - Kershaw, SC

    2023 PEARL WHITE KIA TELLURIDE. WHILE WASHING MY CAR NOTICE CLEAR COAT COMING OFF FRONT OF CAR

    Source: NHTSA WEB SITE