KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 KIA TELLURIDE
    - Toledo, OH

    The original Telluride muffler developed a hole in the rear wall, hidden by the exhaust pipes. Within a week of the noise being noticeable I visited a car wash, afterwards someone asked me what I'd done to my rear bumper? I hadn't hit anything. When I looked, I was shocked. About 15" of the silver trimwork was torn off, still attached. Today I had the muffler replaced at Midas here in Toledo( (at a considerable cost) I asked the manager to look at the damage and told him it wasn't there until after the carwash. He said that the heat from the hole in the muffler had melted the bumper enough so that the brushes in the carwash were able to catch the edge and pull it off. Why is the muffler positioned SO CLOSE to the bumper? Tomorrow(11/18) I will visit the Taylor Kia Dealership(where I purchased the Telluride in 2020. Can there be a recall? Can future Tellurides be equiped with heat shield/different muffler placement?

    Source: NHTSA WEB SITE
  • 2017 KIA FORTE
    - Bentonville, AR

    Engine light came on around 81k miles and I've replaced several components and it fixed then light would come back on. I kept up on oil changes frequently. I had the spark plugs, o2 sensors replaced twice. It would idle low and or stall. The engine started knocking at 135k I still owe 9k on loan and it's the 2.0L NU MPI M/T ENGINE. PLEASE RECALL IT ALREADY SO MANY OWNERS ARE BEING SCREWED ON THIS VEHICLE.

    Source: NHTSA WEB SITE
  • 2020 KIA OPTIMA
    - Lynnwood, WA

    I have kept up on regular oil changes and maintenance on my Kia which I bought new 5 years ago. My issues started when my car's orange check engine light came on, I experienced loss of power such as difficulty accelerating even at low speeds, especially up hill. As soon as I was able I checked my oil which and there was nothing on the dipstick. I put in 3 quarts of oil. I brought it into my usual dealership for service and let them know about the oil issue and issues with power when driving. They failed to address the root cause of the issue, they performed an oil change, engine light turned off, and they started an oil consumption test. But when I drove off the lot the issue with the power continued, and the check engine light came on again. I took my Kia to another dealership to address the car's power issue and the first oil consumption test was not completed because it was unsafe to drive. When I brought my car in, the check engine light was not on, even though there were significant power issues. The dealership was able to confirm my concern, including loss of power and evidence of oil overconsumption. They replaced my turbocharger under warranty. I then underwent a 2nd oil consumption test that indicated overconsumption at a level of 1.5 quarts per 1000 miles. Then they performed a combustion chamber cleaning per Kia guidelines and a 3rd oil consumption test. They 3rd oil consumption results indicated overconsumption at a level of 0.75 quarts per 1000 miles. Although the dealership acknowledged this is still overconsumption, it was not to a level that required Kia to replace my motor. Meanwhile, after all these tests my car is close to out of warranty, at 98.6k miles. I called Kia customer care and their "resolution" to my case was the deny me a new engine and they would not provide me anything in writing. My car's overconsumption of oil and other signs of engine failure match the complaints found in class action settlements related to other Kia models.

    Source: NHTSA WEB SITE
  • 2016 KIA OPTIMA
    - Ewing, NJ

    Vehicle: 2016 Kia Optima LX Turbo – Approx. 114,155 miles** This complaint concerns ongoing systemic defects affecting the electrical, braking, and engine management systems of the referenced vehicle. Despite multiple documented repair attempts, the failures persist, creating continuous and significant safety hazards. The vehicle has experienced repeated electrical system malfunctions, including multiple battery failures (three replacements within one year), sustained low-voltage conditions, and intermittent lighting loss. Notably, the headlights and exterior lighting have shut off unexpectedly during extended highway operation. The brake control system is also compromised. The electronic emergency brake has engaged spontaneously while the vehicle was in motion, causing abrupt deceleration without driver input. Additionally, the vehicle exhibits continuous fuel vapor and engine performance defects. The purge valve has been replaced four times, yet the failure recurs. The vehicle frequently hesitates upon acceleration, exhibits delayed throttle response, and jerks during takeoff, creating hazardous conditions when merging into traffic or crossing intersections. Given the repeated nature of these defects and the lack of resolution through standard repairs, I believe the vehicle may contain inherent design or manufacturing defects affecting the electrical charging system, ECU, fuel vapor management components, and electronic braking controls. I request that NHTSA conduct an investigation into these safety-related defects.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - West Brookfield, MA

    My Vehicle’s Problems Excessive Oil Consumption My engine kept losing oil far more rapidly than normal. I was regularly checking and had to top off the oil, even though mileage suggested it should not be that frequent. However, there was no “check engine” warning light or low-oil warning light even when the oil level was dangerously low. Despite the oil being burned or lost, none of the sensors ever alerted me. Eventually, before my next scheduled service, the extreme oil loss culminated in catastrophic failure: the engine seized, and the car is now completely undrivable. Engine Failure / Seizure The engine’s seizure was sudden and without any prior warning. There was no indication via “check engine” light, oil light, or other dashboard warnings. I have obtained an estimate for replacing the engine, and regrettably, the cost of a new engine exceeds the current value of the vehicle. This is deeply unfair, given that the root cause appears to be excessive oil consumption, not misuse or accident. Lack of Responsiveness / Remediation I feel that despite my efforts to maintain the car and monitor oil levels, I was left to fix a major and very expensive defect. I request that Kia take full responsibility: cover the engine replacement (or provide a buyback / repurchase option), reimburse me for costs, or find another equitable remedy.

    Source: NHTSA WEB SITE
  • 2024 KIA SELTOS
    - Hurt, VA

    Driver side seat stays warm all the time I tried removing both seat heater fuses and in plugged the seat warmer plugs but the back seat rest still stay warm

    Source: NHTSA WEB SITE
  • 2018 KIA CADENZA
    - Graham, WA

    No prior issues/light on dashboard as the car was just serviced for coolant hose replacement. On my way home from work, the car stalled and loss power at the light. The signs were giving engine failure due to losing power then a clicking/ticking noise. After pulling over and giving the car a break I tried to restart it, at that point the noise had change from the clicking to a weird knocking noise. I had the car towed to my trusted mechanic shop. He advised me that the engine indeed did fail and that it would need to be replaced. Verbatim he said: “The diagnosis is that the noise is an internal engine failure, rod bearing and connecting rods.” This was a major safety concern because the engine could have caught fire during that short drive I had home risking my life and surrounding vehicles. Aware of the Kia engine recalls already, I called Kia just for them to tell me it’s not on their recall list so it’s going to be an out of pocket repair. I asked if there was a way for it to be included in the engine recall as an exception due to low mileage (technically early engine failure) and the customer service rep was rude and condescending about how it’s not Kia’s problem.

    Source: NHTSA WEB SITE
  • 2019 KIA FORTE
    - Pensacola, FL

    October 2, 2025 @ approximately 7:30a. I was heading east on I-10 on my way to work when I seen white smoke coming from under my car. I pulled over, noticed it was on fire. There was a man passing by who seen me & was nice enough to stop & put the fire out. The firefighter then stated my oil pan came a loose and caught fire when it hit the ground. Which caused a lot of damage including me need a new engine. The firefighter stated the pan is useless & is a safety hazard.

    Source: NHTSA WEB SITE
  • 2019 KIA OPTIMA
    - Hague, VA

    I just recently purchased my 2019 Kia optima sx turbo. After purchase, I immediately began experiencing issues with the braking system and the forward collision warning light coming on. The cruise control stopped working as well. I googled and saw that there was a recall on the forward collision warning system but the local Kia dealership to me says there is not one. I almost had a head on collision in this car with my granddaughter coming from daycare as I completely lost brakes. I have put so much money into purchasing this car believing it to be a good car.

    Source: NHTSA WEB SITE
  • 2015 KIA OPTIMA
    - Cheyenne, WY

    The paint is cracking and peeling off by the back window on the roof creating rust areas.

    Source: NHTSA WEB SITE