KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KIA OPTIMA
    - Spokane, WA

    My oil pressure sensor failed and is leaking oil into the electrical wire harness and all over the engine including intake and exhaust pipes which is a fire risk. It is the exact same issue as another recall affecting 2011 to 2014 kia models/years: 2019 safety recall (RCONL-19V101-0000) that involves replacing the oil pressure switch in certain 2011-2014 models if a leak is found. Additionally, a 2022 Technical Service Bulletin (MC-10210268-0001) extended the warranty for the oil pressure switch replacement to 15 years/150,000 miles for eligible vehicles. The recall addressed potential oil leaks, and the warranty extension covers the switch itself. 2019 safety recall (RCONL-19V101-0000) What it covered: The recall was for certain 2011-2014 Kia models and involved inspecting and potentially replacing the Oil Pressure Switch (OPS) and the oil pan if an oil leak was detected. Unfortunately at this time the dealership is claiming that this recall does not include my specific vehicle by Vin and I will have to cover the repair outside of warranty/recall to make the vehicle function properly/eliminate the oil leak/fire risk. It would be great if other kia optima owners could be protected and covered by the recall I mentioned above.

    Source: NHTSA WEB SITE
  • 2020 KIA SOUL
    - Portsmouth, VA

    The engine stalled. I was in a left turning lanev(which there's 2 left turning lanes and I was in the far left turning lane when the vehicle stalled and I had to get out in heavy traffic and push the vehicle to the gas station to the right of me. Cars were coming so close to me and I was so scared) I've spoken to the dealership and they said twice that someone would call me but no one has yet. The engine light came on and when I pressed the gas to go, it wouldn't move. Once I got the vehicle into the gas station, a gentleman told me to let it sit for 5 minutes and turn it back on. I did, the vehicle started but, would only allow me to drive around 35 mph until I was able to park it back in my driveway. Im terrified to drive it now.

    Source: NHTSA WEB SITE
  • 2023 KIA TELLURIDE
    - freeport , FL

    I am writing to file a complaint regarding my 2023 Kia Telluride (VIN: [insert VIN here]) which has two active safety recalls: 1.SC303 / NHTSA 24V214 – Intermediate shaft/driveshaft may not be fully engaged, causing the vehicle to potentially roll away while in Park. The remedy is available but has not yet been scheduled for my vehicle. 2.SC347 / NHTSA 25V494 – Door belt molding trim may delaminate and detach. Remedy parts are not yet available, and there is currently no fix. Due to these recalls: •No dealerships will accept or buy my vehicle for trade-in or resale. •I am unable to sell the car, which has become a severe financial burden. •I am current on my loan but cannot continue payments indefinitely under these circumstances. I have contacted Kia Consumer Affairs (1-800-333-4542) but have not received a satisfactory resolution. I am requesting the Florida Attorney General’s office to intervene or assist in facilitating: •A buyback or payoff assistance from Kia, or •Other appropriate relief due to the vehicle being unsellable because of open safety recalls with no available remedy. I have attached documentation of the recalls and correspondence with Kia for reference. Please let me know if additional information is needed.

    Source: NHTSA WEB SITE
  • 2023 KIA RIO
    - Turner Falls, MA

    Paint peeling. Took a month to have the dealer /warranty repair the roof in July 2025. Then in Sept 2025 have 2 more areas doing the same thing. Reached back out to dealer end of Sept then mid Oct following up find out service person is gone, start over with new service person, follow up early Nov, again mid Nov and find out that service person is gone. Contact manager and he wants us to start over again with him. Need to send car out for quotes to give to warranty even though this has already been repaired once and we were told this is a known issue. Now trying to go through a Kia dealer that has a body shop on site to try and get warranty approval and repair done before vehicle hits 36K even though this should be covered regardless (and purchased extended warranty but also not covered)

    Source: NHTSA WEB SITE
  • 2017 KIA FORTE
    - Hialeah, FL

    Consumo excesivo de aceite / Defecto del motor - Kia Forte 2017 -Estimado NHTSA, Me gustaría informar de un problema de consumo excesivo de aceite en mi Kia Forte 2017, que parece estar relacionado con un defecto interno del motor similar a los problemas previamente identificados en otros motores Kia. Mi vehículo fue inspeccionado por un concesionario autorizado de Kia, Miami Lakes Kia (Florida). Realizaron una prueba oficial de consumo de aceite y confirmaron que el motor consume aproximadamente 1 litro de aceite cada 1.000 millas, lo que está muy por encima de los niveles normales. El concesionario recomendó reemplazar el motor debido al desgaste interno. Abrí un caso formal con Kia America (caso #25501358) antes de recibir su denegación. Kia America reconoció mi caso, pero más tarde declaró que mi vehículo está "fuera de garantía" y "no está incluido en el acuerdo o en la garantía extendida por consumo de aceite". A pesar de esto, el problema refleja claramente un defecto de fabricación que podría conducir a fallas del motor y riesgos de seguridad durante la conducción (pérdida de presión de aceite, posible convulsión del motor o estancamiento a velocidades de autopista). Solicito respetuosamente que la NHTSA revise este caso y lo incluya en cualquier investigación sobre el consumo excesivo de aceite o los defectos del motor en los motores Kia 2.0L "Nu". Gracias por su atención y por ayudar a proteger la seguridad del consumidor. Saludos cordiales.

    Source: NHTSA WEB SITE
  • 2022 KIA NIRO
    - Stone Mountain, GA

    This car was purchased certified pre-owned from a Kia Dealership with 46,227 miles in October 2024. Within a month (Nov 2024), the electrical system would die overnight and we would require a jump start. This seemed to align with colder temperatures. After the first or second jump start, a headlight blew out. We replaced it. Then a tail light blew out and we replaced that one too. It seemed that there must be a connection between the electrical failure and the headlights / tail lights burning out. We took it in for a software update to see if that solved it, we also had them check the hybrid battery and the 12V battery. No other issues were detected. Eventually the problem just stopped happening. Now in Nov 2025, a year later, the problem has returned. The car's electrical system dies overnight and we have to jump start the car. And another tail light / turn signal has burned out. This time, we called a dealership to ask about any recalls or pending software updates and they said there was nothing showing in their system. We are now driving without a turn signal, which is a significant safety hazard. We will have to go back and replace the tail light / turn signal bulb. But what about the situation recurring? How do we get the car to stop 'dying' overnight in cold weather?

    Source: NHTSA WEB SITE
  • 2002 KIA OPTIMA
    - Mesa, AZ

    locked the car as most people do, then went to unlock the car heard it unlock but the door would not open. I could hear the door sound like it was locking/unlocking like it was stuck. I tried to climb through the passenger side to open the door from the inside and it will not open. The door appears to be "unlocked" but it is not and will not open creating a hazard if in an accident there is no way to get to safety. In researching online this is a common problem and there is a part in the lock mechanism that gets stuck so the door does not unlock and cannot open. It appears it has been reported several times on the year of my car and other years but nothing has been done. There is no warning that this will happen, you just lock the doors and then it doesn't unlock.

    Source: NHTSA WEB SITE
  • 2017 KIA FORTE
    - Maricopa, AZ

    The contact owns a 2017 Kia Forte. The contact stated that while driving with the phone plugged in on speaker, there was smoke coming from the adapter cord. The contact stated that the charger cord was melting. The adapter was unplugged by the driver. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,224.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 KIA SORENTO
    - Vero Beach, FL

    The contact owns a 2023 Kia Sorento. The contact stated that while the vehicle was parked, the gear shifter was shifted into drive, the accelerator pedal was depressed; however the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move forward. No warning lights were illuminated. The contact stated that the failure had occurred more than five times within a month. The failure occurred after a previous repair was performed by the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that previously, while the vehicle was parked on a hill, the gear shifter was shifted into reverse, and the vehicle rolled forward and crashed into a curb. The vehicle was taken to the dealer and was repaired. The contact was informed that the failures were not failures but instead the normal function of the vehicle. The contact submitted a Lemon Law claim and was advised to contact the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 KIA TELLURIDE
    - Ellettsville, IN

    After 8 months of trips to the shop telling them the engine was bad, and spending thousands to do things it didn’t need trying to get warranty to cover engine, kia finally agreed it had issues. Tore it down and piston rings are bad. There was carbon build up despite regular maintenance and they are telling me warranty won’t replace

    Source: NHTSA WEB SITE