KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 KIA SELTOS
    - Novi, MI

    The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle stalled. The contact stated that unknown warning lights were intermittently illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that there was less than one-quarter of oil in the engine. The contact stated that an oil change was performed. The vehicle was repaired. The contact was advised to take the vehicle to the dealer for further services. The contact was advised that the vehicle should not consume 3.5 quarts of oil within 5,000 miles. The vehicle was taken to the dealer; however, the vehicle was not inspected. The dealer was informed that the vehicle was consuming 3.5 quarts of oil within 5,000 miles. The contact was informed that it was not an issue. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 KIA SORENTO
    - Woolwich Township, NJ

    The contact owns a 2025 Kia Sorento. The contact stated while driving on the highway at 60-65 MPH, the vehicle unexpectedly decelerated to 20 MPH and the vehicle went into LIMP Mode. The contact stated that the message “Vehicle Speed Restricted to 20 MPH” was displayed. The failure had occurred four times while driving. The vehicle was taken to the local dealer, who was unable to identify or duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 4,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 KIA K5
    - Central city, PA

    no power at all all most in a accident with it when it lost power they said it’s the turbo l paid 33,000 for this car it had 35000 miles on it has 103000 on it when it lost power

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Redding, CA

    The contact owns a 2014 Kia Sorento. The contact stated that the Push to Start button failed to function as intended, and the vehicle failed to start. The contact called the Lien holder and was informed that the key was not connecting. The Lien holder replaced the key. The contact stated that the failure persisted, and the key fob failed to function as intended. The vehicle was taken to the dealer. The dealer swapped the key fobs with another set of key fobs to diagnose the failure. However, no cause for the failure was found. The contact was informed that two unknown fuse boxes needed to be replaced. The contact stated that the failure persisted. The contact stated that on a separate occasion, the LED lights under the door and dashboard failed to function as intended. In addition, an abnormal sound was coming from the vehicle. The vehicle was taken to the dealer and remained with the dealer for months. The contact was informed that the fuse box had been replaced. The vehicle failed to restart when the contact picked up the vehicle from the dealer. The vehicle was towed to the residence and had not been driven since. The tow truck driver tried to jumpstart the vehicle, but the vehicle failed to start. There was no power in the vehicle. The failure mileage was approximately 114,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SOUL
    - Richmond, VA

    While driving my 2013 Kia Soul, it has turned off while I was sitting still several times this month. The RPM gauge has stopped working and than my vehicle would not drive, actually it was driving very slow and not getting enough power to go the normal speed. Also now my cruise control does not come on any longer. I took my vehicle to a Kia dealer, where they claimed that they could fix it, but than after I paid over $2000, they stated that they did not have the parts to fix my vehicle.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Mount Juliette , TN

    The paint on our white Kia started to peel on the roof and then the hood down to metal. The paint has continued to bubble and peel especially after long drives

    Source: NHTSA WEB SITE
  • 2023 KIA SPORTAGE PHEV
    - Oakland, CA

    I had been driving on the freeway for about 5 minutes, and suddenly heard broken glass in my car. It was dark (around 8pm) so I looked around as I was driving and didn't see any of my visible windows broken. I then heard more glass shattering sound and realized it was my sunroof glass that had suddenly broken. The mesh cover beneath it was closed so I was not injured. When I went home and did a quick google search, several other incidents of this happening popped up. There were no warning lamps or messages or symptoms of the problem prior to failure. It has been 2 weeks of calling my local Kia as well as Kia Customer care and my car is still sitting idle with the broken glass on top.

    Source: NHTSA WEB SITE
  • 2015 KIA SEDONA
    - Whitestown, IN

    Van was well cared for. Engine failure occurred while on interstate, causing immediate high-pitched squealing. Problem with 2015 models seems to be known to Kia, and they told us we'd have to replace the engine entirely. No warnings, messages, or symptoms prior to or following failure. Still turns on but afraid to hurt engine further while driving with the terrible noise. We are crushed that such a good vehicle, having been well taken care of and serviced, should have such a distinct, unavoidable, and irreversible loss. Grateful that we were able to pull over, despite the numerous cars surrounding us, and to be safely towed. Won't trust Kia the same way in the future.

    Source: NHTSA WEB SITE
  • 2022 KIA EV6
    - Madisonville, KY

    The contact owns a 2022 Kia EV6. The contact stated that the electric vehicle battery failed to charge during level one or level two charging. The vehicle was driven to the local dealer, who diagnosed that the Integrated Charging Control Unit had malfunctioned and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 24V867000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 81,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 KIA TELLURIDE
    - Lake in the hills , IL

    The AWD couplers continue to fail. We are waiting for the dealer to get parts in so they can be replaced again. The tech stated KIA continues to install defective parts.

    Source: NHTSA WEB SITE