KIA Complaints

Over heating , loss of heat in the vehicle , oil in the radiator fluid so possibly a bad head gasket car has 121000 on it

The original factory engine is malfunctioning, causing excess oil consumption -- at or over one quart consumption per 1000 miles -- believed to be caused by fouled piston rings. It is a known defect for this and similar KIA engines. Issues and remedies outlined in KIA Technical Service Bulletin 222. The vehicle and engine are available for inspection upon request. Our safety and the safety of others is continuously at risk in the event of engine failure and/or vehicle breakdown in city or freeway traffic, and in our rural location. Safety is also a factor in the event of vehicle breakdown which would put vulnerable passengers (five year old granddaughter, etc.) in danger if such event occurred in traffic or during weather extremes. The oil consumption problem has been confirmed by Butler KIA. The engine was inspected by the manufacturer via Butler KIA only in the form of three 1000-mile oil consumption tests from May through October 2025. Dealership personnel began the first test with an oil change, and then inspected/verified excess oil consumption at each 1000 mile interval. An oil warning light illuminated between regular (4489 historical average interval vs 7500 manufacturer-specified intervals) oil change intervals, and immediate inspection revealed the engine oil was 2.5 quarts low. Oil was added and owner tracking was commenced, verifying excess oil consumption.

The contact owns a 2022 Kia Soul. The contact stated that the month that the vehicle was purchased, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The contact was unable to coast to the side of the road. The ABS, traction control, Forward Collision Avoidance, and System Check warning lights were illuminated. The vehicle was towed to the dealer; however, no cause for the failure was found. The failure was progressively worsened. The contact stated that several unknown warning lights illuminate every seven miles of driving. The vehicle was taken back to the dealer; however, no cause for the failure was found. The failure was later diagnosed as a control area network failure. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that the vehicle was parked at the residence, and afterwards, the system rebooted. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 100. The VIN was not available.

The contact owns a 2019 Kia Sorento. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, but was not diagnosed. The dealer informed the contact that an oil consumption test needed to be performed and instructed the contact to return after driving 1,000 miles. The contact stated that the vehicle had to be returned to the dealer on multiple occasions due to exceeding the 1,000-mile interval. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 113,000.

My 2016 Kia Sedona had complete engine failure. I was driving home from work in January 2025 with both my young daughters and the vehicle completely died out of nowhere no warning light no check engine light no oil light I was stranded alongside the road with a four year-old and a six year-old in January temperatures for hours. I just had to have the engine completely replaced along with several other parts that needed replaced due to the engine failure. I had just gotten the oil changed less than 30 days before this incident and I’m just now getting the vehicle back after $3500 in repairs. Also, the vehicle is still being financed. I had it about six months when this happened and I currently still owe $10,000 on it! I’m being told to get rid of it as soon as possible because there was an extreme problem of even trying to locate an engine for this vehicle because there is so many problems with this model. This has been an incredible financial burden on me as a single parent. Kia is doing nothing to accommodate the situation. I will add documentation of the repair bill as soon as it is sent to me.

The contact owns a 2024 Kia K5. The contact received notification of NHTSA Campaign Number: 25V493000 (STRUCTURE). The contact stated that while the vehicle was at the dealer for an oil change, the contact was informed by one of the service employees that the rear window trim on the passenger’s side was loose. In addition, there was an abnormal wind sound coming from the rear window. The local dealer was contacted. The vehicle was not repaired. The contact stated that on a separate occasion, the contact became aware that the chrome on the rear window was loose. The vehicle was not diagnosed or repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 44,000.

The hitch lifts have went bad. When you open the back hatch it goes all the way up and then immediately goes back down about half way. It’s a huge safety concern. I have been hit in the head numerous times.

After having a rear brake replacement on 10/14/25 - was driving to work on 10/28/25, hear a clunk noise that repeated at random. When pulling thru a parking lot I lost my brakes completely. When I parked the car I looked at the brake and the newly installed caliper had fallen apart. Towed to shop to have the vehicle looked and then replaced the caliper with the same brand caliper from the dealership.

The contact owns a 2023 Kia Sportage Hybrid. The contact stated that while driving, the vehicle unexpectedly stopped. The contact noticed that the coolant level was low, and additional coolant was added. The vehicle was taken to the local dealer, where it was diagnosed with a loss of fluid. The vehicle was repaired, but the failure recurred. While driving on the highway, the vehicle stalled. The vehicle was coasted to the side of the road. The message “Hybrid System Failure” was displayed. The vehicle was restarted after several minutes. While driving, the vehicle stalled, and the contact was able to pull over safely. The vehicle was taken to the local dealer, who was unable to retrieve any fault codes. The vehicle was not diagnosed or repaired. While driving in the center lane, the vehicle stalled. The driver turned on the hazard lights while coasting to the side of the roadway. The vehicle was taken to the same dealer, but the dealer was unable to duplicate the failure. The manufacturer was contacted and opened a case. The failure mileage was approximately 1,500.

I tried to open the sunroof and it made a loud "popping" sound then would not close. I took it to the Kia Service center in SC (Fred Anderson Kia Greenville, SC)and the tech informed me this would be a $7000 fix. They also informed me to report this incident since they have also had numerous sunroof issues with this make and model. KIA also released a technical service bulletin " This bulletin provides information to perform a partial replacement of the sunroof wind deflector and mechanism arms on some 2019-2022MY Telluride (ON) vehicles produced from February 15, 2019 through January 19, 2022. The affected vehicles may experience the sunroof open/close operation inoperative and/or the sunroof wind deflector function inoperative. " A this is a known defect, this should be issued recall as it could result in sunroof glass break, causing injury to drivers, passengers.