KIA Complaints

Passenger side sliding door periodically gets stuck trying to open or close. My 3 year olds finger got stuck in the closed position of the sliding door and we could not get the door open immediately because of the faulty door periodically getting stuck.

The contact owns a 2022 Kia Telluride. The contact stated that while attempting to start the vehicle, the infotainment system and instrument panel displayed black screens. A dealer was contacted. The contact stated that the middle rear passenger’s seat independently folded with or without a passenger seated in the seat. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel and infotainment system needed to be replaced. The instrument panel and infotainment system were replaced on several occasions. The manufacturer was notified of the failure and opened a case. The dealer was contacted, and the contact was informed that no additional assistance would be provided. The approximate failure mileage was 83,000.

The contact owns a 2020 Kia Sorento. The contact stated that while driving at an undisclosed speed, the headlights became inoperable. The blinkers and the radio were inoperable for several seconds before returning to normal function. The contact stated that the failure had occurred several times while the contact and the contact's wife were driving the vehicle. The contact stated the failure was a major safety hazard, especially while driving at night. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The dealer was made aware of the failure; however, the contact was required to pay a fee for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was unknown.

My vehicle make and model has been documented to have had engine issues which has caused car fires from the engine compartment from what has been documented this is my best guess.

The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving at 50 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized. The contact was able to coast to the side of the road, and the vehicle failed to restart. Several unknown warning lights were illuminated. The contact stated that prior to the failure, the vehicle was consuming an excessive amount of engine oil. The vehicle was towed to the residence. A mobile mechanic arrived at the residence to inspect the vehicle and removed the serpentine belt, but was unable to crank the engine. However, no cause for the failure was found. The dealer was contacted, and the contact was informed that, as per the manufacturer, proof of all oil changes performed on the vehicle was needed since the vehicle was purchased, and if the proof was not provided, the vehicle would not be repaired under the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 134,000.

Automatic lift gate closed and injured child. Was placing groceries in vehicle. Closed lift gate with button on lift gate, child was next to me, but hand was behind him. Liftgate closed and would not reopen. Child was injured.

The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The moon roof imploded while driving at normal highway speeds with no cars in front of the car. There was no impact. The sunroof had not opened all the way for about a month before. Kia is not honoring the warranty.

While driving my 2022 Kia K5 LXS, the vehicle began shaking violently and lost acceleration. The check-engine light came on, showing code P0301 (cylinder 1 misfire). The issue caused unsafe driving conditions, especially with my child in the car. Kia Roseville incorrectly documented the repair, while Kia Folsom later confirmed the issue was engine-related. The vehicle has also been subject to fuel tank expansion concerns under recalls SC288 and SC288A, which can create additional fire risk and pressure issues. Despite repairs, I still experience safety fears and severe loss of vehicle value due to these recurring defects and poor documentation. Kia America has not provided a resolution.

The push buttons that lock/unlock the car in the outer front door handles fell out within two weeks of each other (passenger door and driver door). There was no sign of them being loose before falling out. There was no event that would cause them to fall out. Without the buttons, the lock circuitry is exposed. Kia dealership has seen the broken handles but unable to reinsert the buttons.