KIA Complaints

The contact owns a 2011 Kia Forte. The contact stated that while driving at an undisclosed speed, the contact noticed an unusual ticking sound and smoke coming from under the hood. In addition, the contact stated that several unknown warning lights illuminated. The vehicle was driven to the shoulder of the road. The contact inspected the vehicle and noticed smoke that was coming from the HECU fuse box. The vehicle was towed to the dealer. The contact stated that the vehicle had been at the dealer for three weeks without any communication from the dealer. The contact was unsure if the vehicle had been inspected or not. The contact received a recall notification, NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was unknown.

Engine stopped do to zero oil no light came on warning me and I checked the oil a month pryer. Had the oil changed two months before.

The contact owns a 2014 Kia Soul. The contact received a recall letter related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact stated that while driving 40-45 MPH, the vehicle lost power and stalled. The vehicle was restarted. The engine warning light was illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC: P0420; which was related to the catalytic converter. The vehicle was taken to the local dealer, where the software update was completed, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 177,238.

My oil light came on around 91,000 miles. Kia is known for this issue being an oil pressure sensor issue. Happens around 80,000-100,000 miles. Its a pretty common issue and the labor for a $80 part costs up to $2,000.

My sunroof will not close all the way. I have read different threads and it seems I am not the only person with this make and model having the issue.

Had 3 oil consumption test 2 oil leak repairs, low to no oil each time, now car is stalling , Catalytitic Converter problem, yellow engine light is blinking, Kia of Newton New Jersey need to fix my car.

For a while now i have had to add extra oil about a quart every so often (didnt chart mileage )between oil changes and I thought its just burning some oil. Last few months it went up to adding 2 quarts and recently I had to add 3 quarts of oil and I had just checked it 2 weeks ago. There is never a light or any kind of notice on dash panel about low oil. I have a epiletic daughter that requires a safe vehicle to get her to the hospital. So this is a real safety concern. I have been reading this is problem with Tellurides. Because of the oil consumption problem tellurides have been stalling while driving. This could be a life threatening situation with my daughter not to mention for anyone driving the vehicle. The dealer will not do an oil consumption test since I'm at 113,000 miles. I paid $40,000.00 for a quailty vehicle. It should not have these kind of problems. KIA manufacurer said call the local dealer, so its just a run around Please help us figure this out.

The fuel gauge has erratic readings which frequently displays "low fuel" when in fact the fuel IS NOT LOW. The reverse is also true. The fuel gauge will occasionally indicate fuel is present in the vehicle when in fact THERE IS NONE resulting in running out of gas. This results in a dangerous seinero when driving in congested traffic areas since this can easily produce a traffic hazard and endanger occupants of this vehicle (and others). This is a known problem from multiple Kia Telluride owners.

My engine failed in my 2015 Kia Optima. I took it to the Kia dealership in my city, and was advised to provide documentation of oil changes. In which I did, and was told that coverage for the engine recall was denied due to one gap where I went roughly 15,000 miles without an oil change. When asked when this gap was, they stated in 2021, and I asked how can I get documentation of that if I don’t have the receipt from that long ago. They stated that they need documentation to be able to approve the engine to be covered under the recall. it has been advised that Kia would have to prove exceptional neglect, in which one gap from 2021 is not exceptional neglect. I called the Kia. Customer service complaint line and filed a complaint with a case number, and was told that there’s nothing they can do without that documentation from that one gap. In which I asked to escalate this to a manager or supervisor and was told I could not do that. when I called the Kia dealership to see options, all they kept doing was trying to persuade me to just buy a new car asking don’t you just want a new car. I am without a vehicle and I have two kids that I need to help get to and from school doctors appointments as well as after school activities. I do not believe that a one gap should disqualify you from coverage of an engine under the recall.

Vehicle: 2019 Kia Soul 2.0L GDI VIN: [XXX] Mileage: 92,200 The engine and connecting rod bearings failed — a known defect in Kia’s Theta II GDI engines. The vehicle began making a loud knocking noise and would stall when turning to start the engine within days of purchase. This is consistent with the same defect addressed in Kia’s KSDS / PI2107 Product Improvement Campaign and Theta II Engine class-action settlement. Component failed: Engine. The engine is available for inspection. Safety risk: The engine stalls unpredictably, creating a major risk of collision or being stranded in traffic. The stalling has occurred more than once, and the car is unsafe to drive, per Moritz Kia. Confirmed by: Moritz Kia Fort Worth, which diagnosed internal engine failure and quoted $6,230 for replacement. Kia Consumer Affairs refused to open a case or perform the recall, claiming it was “past due,” though the vehicle is within the 15-year/150,000-mile lifetime warranty coverage. Maintenance history: CARFAX confirms regular oil and filter changes, most recently on 05/30/2025, proving the vehicle was properly maintained. Inspection: Completed by Kia dealership; no outside inspection yet. Warning symptoms: Engine knocking and stalling Summary: Kia is refusing recall service and case creation despite this being a known manufacturing defect, not a maintenance issue. The KSDS system only detects failure after it occurs and does not fix the defect. This creates a continuing safety hazard for consumers. Kia consumer affairs dates of contact and reference numbers: 09/11/2025-#2563091, 10/15/2025-25603091 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)