KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 KIA OPTIMA
    - Vinton, VA

    My car has been burning oil rapidly. I’ve contacted kia over this issue and I have had several times where I have had to continually add oil. There is no leak. This is a known issue with kia motors across mechanics nationwide and there should be a recall issued. This has been at several shops and over the last few years. This motor should NOT be consuming 4 quarts of oil within 1000 miles after an oil change.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Huntsville, AL

    The dashboard and control panel of my vehicle have repeatedly blacked out since shortly after purchase. These blackouts cause the entire instrument cluster and control systems, including critical safety features, to become non-functional or obstructed intermittently while driving. This creates a dangerous situation where I lose access to important information such as speed, warning indicators, and climate controls, severely compromising my ability to operate the vehicle safely. The issue has occurred multiple times, including once while driving on a highway, which put me and other drivers at significant risk. The problem has been reported to authorized dealerships, where the vehicle was inspected and software updates were attempted, but the issue persists. Despite multiple repair attempts, the blackouts continue to happen unpredictably. There have been no specific warning lamps or messages prior to the blackouts; the system simply fails without notice. The malfunction affects the vehicle’s safety system by obstructing the driver’s view of critical controls and information, increasing the risk of accidents. Customer service from the dealerships has been unsatisfactory, with long wait times for repairs, lack of loaner vehicles, and repeated failure to resolve the problem. This ongoing safety concern remains unresolved despite numerous visits and repair attempts.

    Source: NHTSA WEB SITE
  • 2023 KIA CARNIVAL
    - Owings, MD

    Gas/pump door actuator failed. Unable to open and put gas in car. This car is only 1.5 years old.

    Source: NHTSA WEB SITE
  • 2025 KIA SORENTO
    - Highland, IL

    I am unable to disable the "consider taking a break" warning, this is highly distracting and I don't understand why I can disable ever other warning on the vehicle. This warning goes off so easily even when I'm not distracted or tired and it's unsafe!

    Source: NHTSA WEB SITE
  • 2025 KIA TELLURIDE
    - Rochester, IL

    When I was driving in a parking lot on 10/03/25 my car displayed a warning light that my engine was off and I needed to shift to neutral or park. This occurred 2 other times. I was parked at a light on 10/10 and when we left dinner and turned at a light it also shut off. This is a huge safety concern and I have saw others reporting this same issue.

    Source: NHTSA WEB SITE
  • 2024 KIA CARNIVAL
    - Chesterfield, VA

    Both horns went bad on my vehicle that is less than 2 years old. Dealership said ours is the 5th vehicle they have seen this week with the same issue. They have been unable to determine a cause.

    Source: NHTSA WEB SITE
  • 2020 KIA SOUL
    - Converse, TX

    The contact owns a 2020 Kia Soul. The contact stated that the vehicle had shut off on several occasions while driving in traffic or while stopped at a stoplight. The contact stated that while the air conditioning was activated, the engine made an abnormally loud thumping sound before the vehicle shut off. The contact was able to restart the vehicle after shifting to park; however, the vehicle hesitated after restarting. The contact activated the hazard lights while the vehicle was off in traffic. The contact stated that there were no visible leaks, and no warning lights were illuminated during the failure. The message "Shift to Park and Restart Engine" was displayed and flashing. Upon investigation, the contact discovered that the failure might be related to NHTSA Campaign Number: 21V259000 (Engine). The contact sought assistance from an independent mechanic, who was unable to assist. The local dealer was called, but the contact received no answer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted regarding the failure. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 KIA SPORTAGE
    - Las vegas , NV

    The code P1326 keeps popping up on my dash board even after changing it that part out which is claimed to be the knock sensor.I researched it and it said something with the rod bearings and my mechanic personal mechanic had mentioned it’d be best to swap the engine, and told me about Kia recalls on certain make and model. My vehicle falls into the recall list of year and make and model… but my vin isn’t on the recall list, yet it is doing the same exact thing that has been listed up for recall. I am concerned about my safety, engine stalls and looses power, how can I go about this?

    Source: NHTSA WEB SITE
  • 2024 KIA SPORTAGE
    - Catawba, SC

    Two issues that I've taken to dealership 3 times since purchasing vehicle January 2024. 1. Adaptive cruise control -- I was in right lane of 4 lane highway with cruise control on. A car in left lane took a turn to cut through median and my car thought it was a collision and hard braked and took my vehicle from 60mph to 35mph in a few seconds. If a car had been behind me, I would have been rear ended. They cannot "replicate" so I no longer use cruise control unless there are no cars around. 2. Timing has been off (loud clicking every time I crank) since a few months after I bought the car. I sent approximately 9 videos to the service advisor. Took it in 2 times "cannot replicate." Left it overnight at dealership "cannot replicate." It's every time I first crank for the day. It's now louder and gotten worse. I have videos and can take more. I just want this fixed. Afraid I'll be stranded and it feels like they are pushing it farther and farther out so it will exceed warranty and they won't have to eat the cost to repair. It's been 1.5 years I've been dealing with this. Any help you can provide is greatly appreciated!!

    Source: NHTSA WEB SITE
  • 2015 KIA FORTE
    - Summerville, SC

    Vehicle started making a ticking noise under the hood. I immediately had it towed to a mechanics shop in town. They performed an inspection and said the ticking noise is from a Rod Bearing # 3 has come loose and the whole engine must be replaced. The car has only 108,000 miles. There were no check engine lights that came on either. I called Kia to see about getting a replacement engine from them and they informed me they no longer make that engine for that car anymore which is the 1.6 Liter Turbo Charged GDI 4 Cylinder Engine.

    Source: NHTSA WEB SITE