KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 KIA OPTIMA
    - Clinton, IA

    I’ve had my car for 6 months and it constantly burns oil I’ve had 4 oil changes because it Is completely disappearing but my mechanics can not find any leaks. Then I changed all my spark plugs and two were completely burnt and they were changed a month ago and now one of them went again and this time is completely covered in oil

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Spring Hill, FL

    Headlights seem to flicker off and on while using turn signals. Dash lights will brighten during the incident as well.

    Source: NHTSA WEB SITE
  • 2020 KIA OPTIMA
    - Beaumont, CA

    The contact owns a 2020 Kia Optima. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to Downtown Auto Care, where an oil consumption test was initiated. The mechanic added 5 quarts of oil to the engine and advised the contact to return after 3,000 miles. The contact stated that the low oil pressure warning light illuminated after 2,275 miles. The vehicle was urgently taken to Valvoline, where 3 quarts of oil were added to the engine. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,072.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - New Hope, AL

    The contact owns a 2014 Kia Sorento. The contact stated that on several occasions while making left and right turns, the check engine and oil warning lights illuminated, and the vehicle stalled. The vehicle was restarted after each failure by wiggling the battery terminals and other engine components. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SPORTAGE
    - Costa Mesa, CA

    The contact owns a 2014 Kia Sportage. The contact stated that while driving 75 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. In addition, the vehicle hesitated and failed to exceed 40 MPH. The contact exited the freeway. The vehicle was taken to Auto Zone, where it was diagnosed with a knock sensor failure. The vehicle was taken to an independent mechanic who replaced the knock sensor however, the failure persisted. The contact stated that on a separate occasion, while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle hesitated and failed to exceed 40 MPH. The contact exited the freeway with the check engine warning light intermittently illuminated. The vehicle was taken back to the independent mechanic, who diagnosed that the knock sensor had failed. The independent mechanic advised the contact to stop driving the vehicle. The vehicle was not repaired. Most recently, an abnormal sound was coming from the engine. The manufacturer was not notified of the failure. The failure mileage was 99,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 KIA SEDONA
    - Henryetta, OK

    For starters, my lights go out every six months on queue. Cannot find a reason why. My car sputters or shutters when accelerating. I heard other Kia models have recalls due to the same thing. I have had my car in the shop multiple times and no one can figure out why it is doing it. It feels like the belts are slipping or the transmission is slipping or something, but no one can find a legit reason as to why. This has been happening since I bought the car and it has never stopped with anything I have tried to do or I’ve had inspected.

    Source: NHTSA WEB SITE
  • 2022 KIA TELLURIDE
    - San Antonio, TX

    We went to get the vehicle serviced at a dealership we did not buy the vehicle from. we told them to knock out the open decals and when we came to pick up the vehicle they said that the recalls had already been completed. We have owned the vehicle for over 2 years and not had any of the completed. They printed off a form with all of the recalls and it showed the dealership we bought the vehicle from in Missouri as completing the recalls. It’s not possible for them to complete them as we have lived in Texas for the last 2 years. I called the dealership multiple times with no reply. I contacted Kia corporate and they were told by the dealership in Missouri that they had completed them on a different vehicle but marked them as complete on ours. After months of not hearing back with a way forward from the dealership or corporate. I do not know where else to go to get this corrected. It is in very poor taste to have to fight to get an error on the dealerships side fixed. The recalls are for safety issues with the vehicle.

    Source: NHTSA WEB SITE
  • 2013 KIA SPORTAGE
    - North Tonawanda, NY

    Have been denied replacement of 2013 Kia Engine due to insufficient records. The KSDS had been installed May 7, 2021. Was told because I did my own maintenance and I have receipts and dates when the maintenance was done reason for being denied. I used 5W 20 full synthetic motor oil which was over and above what the car called for and a new oil filter every time which shows on my receipts. Obvious by looking at the vehicle that it was in good shape and maintained well for being a 2013. When I presented this to Kia, they said that they have in writing that you can’t do this. All it says is that they recommend service being done by a Kia dealer . this is when I found out about the Magnus and Moss warranty act of 1975. I kept a log of service done in my car from 5, 16 2019 until present. The car just stopped in the middle of the city street. It gave no warning sensor did not work. It did not slow the car down.. my wife called AAA and had it towed to the closest dealer . Again, I have receipts of all my purchases of oil and oil filters from 2019. I appealed the decision with Kia in which they came back and gave me the decision they weren’t going to replace it. We have been without a car for close to a month. I don’t know where to turn. I will continue to work on this as much as I can do what I think is right. I will also contact a Better Business Bureau . I know of people that had zero maintenance records and not the KSDS and had their car repaired. Talking with the mechanics they said at first they were fixing everything now they’re trying not to fix everything we bought the car in 2018 with 70,000 miles right now. The car has 103,600 miles. We bought the car from a Kia used car dealer.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - atlanta, GA

    the car has been running fine with no problem. I noticed as I was driving the engine light came on. i made it to my destination and as I was processing to head some where else i heard an unusual sound and the smell of burning smoke. Then all of a sudden there's a lot of smoke coming from the car and the car was stalling as if it was cutting off. I manage to get the car to a staff place since it seems as though the car was running hot. the car had to get towed to a mechanic shop and he thought maybe it was the radiator but it was a blown head gasket in the engine.

    Source: NHTSA WEB SITE
  • 2019 KIA SOUL
    - ALBANY, NY

    My 2019 Kia Soul is experiencing severe and abnormal engine oil consumption. This issue requires frequent refilling of engine oil to prevent damage. The malfunction is in the powertrain system, likely within the GDI engine, specifically related to the piston rings. This type of structural defect can lead to a sudden and catastrophic engine failure while driving, which poses a serious safety hazard to occupants and other motorists. The problem has been confirmed by me, the vehicle owner, through the observation of consistent and rapid oil level depletion. Prior to a complete failure, there were no specific warning lamps or messages related to this issue. The manufacturer, Kia Motors, has declined to perform a proper technical review, citing an expired warranty and my status as a second owner. I have opened three separate cases with Kia regarding this matter, all of which were closed without a proper resolution. I am requesting an investigation into this defect by NHTSA.

    Source: NHTSA WEB SITE