KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2025 KIA K5
    - Charlottesville, VA

    At approximately 20,000 miles, an original-equipment Pirelli P Zero All Season 235/45R18 94V tire on my 2025 Kia K5 GT-Line suffered a sudden apparent tread/outer-shoulder separation while traveling at highway speed. The tire had been maintaining normal pressure and remained inflated, but a large portion separated and exposed the internal cords.

    Source: NHTSA WEB SITE
  • 2020 KIA SOUL
    - Lake City, FL

    The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the spark plugs and coils needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the taillights were inoperative, there was oil leaking from the bottom of the vehicle and the vehicle stalled. The contact stated that after the vehicle was restarted, the vehicle returned to normal operation. The failure had occurred on several occasions. The vehicle was taken to a dealer to be diagnosed and the dealer stated that there was an oil consumption issue with the vehicle; however, cause of the failure was not yet determined. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the bolts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 KIA NIRO EV
    - Venice, FL

    The contact owns a 2020 Kia Niro. The contact stated that while driving at an undisclosed speed, the coolant system warning light illuminated. The contact stated that after entering the vehicle following a charging session, there was a burning odor coming from the vehicle while the coolant system warning light was illuminated. The contact stated that the 12-volt battery voltage decreased from 12 volts to 2 volts. The vehicle was taken to the dealer several times, and TSB: ELE270 was associated with the issue. The contact was informed that the inverter coolant pipes had failed and needed to be replaced, and that the BSC-1 coolant needed to be replaced with BSC-2 coolant. The vehicle was repaired; however, the failure recurred. The contact stated that the coolant system warning light was illuminated after the vehicle was returned. The contact was concerned that the vehicle posed a fire risk because the vehicle was being charged in the garage at the residence. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 KIA TELLURIDE
    - Fort Worth, TX

    Three times over the past year minor debris or small rocks have hit the windshield causing major spidering affects that have run all across the windshield. Even when using the windshield repair kits.

    Source: NHTSA WEB SITE
  • 2023 KIA NIRO
    - Boulder, CO

    When stopping for a traffic sign or light, the car announces that it is shifting into park and does so. The car then will not shift into drive or reverse and is essentially disabled. Turning off the car completely and turning it back on will not return it to "Ready to Drive" mode. Jump starting the car, provided it is jump started twice, will clear the problem and move the car to "Ready to Drive" mode. The car has been towed to dealers on three occasions with the technicians reporting they cannot reproduce the problem and no codes are being logged. On the third occasion, the dealer replaced the 12-volt battery. The failure occurred on the dealer's lot when I arrived to retrieve my car, but the technician reported that the problem went away and no codes were logged, so I should leave with my car. Subsequent to the battery replacement and including the failure on the dealer's lot, the problem has occurred 6 times in 7 days. Prior to the 12v battery replacement, the problem occurred once every 4 to six weeks. The problem has occurred a total of 9 times between April 25th and August 31st, 2026. This is an extremely dangerous problem as failures occur in traffic and require police assistance to safely tow or jump start the car. Should this failure occur during a left turn or on a highway, the outcome could be catastrophic. The car is available for inspection upon request. There are no warning lamps, messages or other symptoms of the problem prior to the failure other than the announcement that the parking brake is being automatically engaged. I have opened a case with KIA Customer Care.

    Source: NHTSA WEB SITE
  • 2025 KIA TELLURIDE
    - Georgetown, TX

    The engine just quit when making a brake stop. The RPM went to zero. The car did restart but failed a second time after a few feet of travel and the brakes were applied. There are at least two occasions when the issue occurred within the past two days.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Chicago, IL

    The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an Auto Zone auto parts store. The contact was notified of an open recall. The dealer was made aware of the failure by phone. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. In addition, the contact stated that the vehicle was previously involved in a crash, and the air bags had not deployed. The failure mileage was approximately 119,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 KIA SORENTO
    - Overland Park, KS

    The contact owns a 2022 Kia Sorento. The contact stated that while driving at various speeds, the vehicle lost drive power. The vehicle was able to continue driving but at a reduced speed. Several unknown warning lights were illuminated. The contact pulled over and turned off the vehicle. The vehicle was restarted and resumed normal operation. The vehicle was taken to the dealer and a second dealer, Shawnee Mission Kia (7951 Shawnee Mission Pkwy, Mission, KS 66202), but the failure was not duplicated. The contact related the failure to NHTSA Campaign Number: 22V760000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 21,067.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SORENTO
    - HOUSTON, TX

    The headlights are so dim that I could not see at night. I am forced to drive with the fog lights on for any amount of visibility. I recently replaced the headlights with factory replacements and now the connectors going into the back have failed and power only makes it to the lights when Mercury is in retrograde. This is unacceptable and a severe safety hazard.

    Source: NHTSA WEB SITE
  • 2023 KIA SPORTAGE
    - Alpine, AL

    I own a 2023 Kia Sportage Pro While driving to work, I heard an explosive sound that sounded like a gunshot on the top of my vehicle. I pulled over to see that my sunroof had exploded. I checked for any objects that may have hit it, and the only thing that was in the top of the roof was glass. Thankfully, my cover was closed on my sunroof for a glass would have been all over causing possible injury.

    Source: NHTSA WEB SITE