KIA Complaints

The contact owns a 2013 Kia Soul. The contact stated that while driving at 45 MPH, the vehicle stalled and experienced a loss of automotive power, with the check engine warning light illuminated. The contact pulled over to the side of the road to restart the vehicle. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the catalytic converter and the engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 136,000.

The engine (62K miles on it) on this vehicle is consuming oil very fast. We took this in several times to no avail but we finally received documentation from Kia stating the issue, we took it in for tests and the Kia Dealership has confirmed it needs a new engine. However Kia is denying the new motor due to missing one oil change document. This was done by my daughter's boyfriend and was done. However, they did not keep the receipt BUT we did have documentation on all other oil changes. This issue with the motor is NOT an issue of a receipt but due to Kia's poor manufacturing. It has improperly heated treated piston oil rings. Regardless of one miss receipt, this should be covered. There is also an audit with the NHSA for the issue.

The contact owns a 2016 Kia Forte. The contact stated that while driving approximately 45 MPH, the vehicle started to lose motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as needed and then stalled. The contact stated that the "Battery" symbol was illuminated on the instrument cluster. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine connecting rod bearings had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 85,000.

The contact owns a 2016 Kia Sedona. The contact stated that while driving at 50 MPH, there was an abnormal knocking sound coming from the vehicle. The vehicle lost motive power and drove forward about the length of the vehicle before the vehicle stalled. The contact and the occupants were stranded for an hour. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who replaced the starter and informed the contact that the piston or tie rod was fractured. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 222,627.

The contact owns a 2025 Kia Sorento. Upon starting the vehicle and shifting into reverse(R); the vehicle failed to respond with the message "Service In" displayed on the instrument panel. The contact repeatedly depressed the accelerator pedal, but the vehicle failed to respond. The contact placed the gear shifter back into park(P) and then shifted back into reverse(R) and the vehicle started to accelerate slightly before coming to a complete stop with the accelerator pedal depressed. After repeatedly depressing the accelerator pedal, the vehicle jolted backwards. The contact decided to park(P) the vehicle and scheduled an appointment with the dealer for service. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 4,850.

Engine burns oil excessively and Kia has this marked as a known issue. The oil is leaking inside the engine around the pistons and into the combustion chamber. Because the engine is direct injection, it now has to go through a combustion cleaning every time this happens at $700 a pop plus diagnostics which makes it over $900 every time this happens. Happens so often that it won't even get to the milage for an actual oil change to be due. Kia refuses to do anything until the connecting rod or connecting rod bearing fails and I have a complete engine failure. I feel like that is very dangerous and could cause serious harm to myself or others if I have an engine failure and cause an accident.

About September 6th I was driving my vehicle. It is a blue Kia forte 2017. I just had cleaned it at a local car wash. Prior to this 1-2 weeks before my ac had just started to blow hot air. So I recharged it with some recharge that I purchased a recharge can and my buddy Scott helped me put it into my low pressure air conditioning valve area. Soon after like I said when I was leaving a car wash. And I drove down to a gas station and as I start braking my car started running a lot slower. Then finally it almost halted and all the dash lights all illuminated everywhere. And I had to turn the wheel super slow as I approached the left turn into the gas station. And then I noticed my car had shut off completely. I screamed to the men that were at a gas pump feet away to help me push the car into the station. They finally ran over and pushed it into the station. Soon after we attempted with one car, and one truck we tried to jump start my car with the batteries. It didn’t start or turn the engine over fully either few times we attempted jumping it. I finally called it quits and took a ride home. The next day my buddy tried to “ fix it “ he said it didn’t really work as properly and the battery isn’t probably the problem. He said it might be the ac compressor due to my air going out weeks before. But he was afraid to tell me it wasn’t gonna be a cheap or easy fix. He suggested I go to a mechanic. Months prior I received a few notices in the mail that stated my name and my vehicle info. I never really paid them any mind until now but I am thinking I should open them soon. I’m assuming that this info would be in there about a recall. I hope that this will be a substantial amount of evidence for my recall. The websites I reviewed and researched say the there’s a lawsuit and recalls involving my Kia forte 2017 as well. But the vin didn’t match it up fully? So I’m not completely sure why. But I am sure it only had 96k miles. Which was below the Kia 100k mile warranty too? Thanks

Upon stopping at a red light and or stop sign, when applying brakes, the car continues to move forward, even after pumping the brakes. Vehicle has been diagnosed by a certified auto mechanic. The findings and recommendation for the Brake Master Cylinder to be the reason the vehicle continues to creep forward, when brake are applied and held. This issue has on two separate occasions near collision, because the vehicle wouldn't stop.

Prior to midnight on 9/25/2025 I stopped at a Sheetz in Stephen"s City , Va to charge my 2022 Kia EV6. Upon pulling into the charging area I discovered construction fencing around the area with the chargers removed. I then drove to the other side of the store and parked next to the building to take advantage of the lighting as I scanned my phone app for alternative chargers in the area. SUDDENLY, within the blink of an eye, my car lunged forward at MAXIMUM speed. It came to a sudden stop , prior to hitting the glass and brick wall of the building. I was stunned. My first reaction was to try to go into reverse to back away from the building and then I noticed people coming toward me. I rolled the window down and heard them ask if I was ok , if I needed help calling 911, and then they began to insist that I climb down out of the car as they feared it would catch on fire. I did not understand what they meant initially, until I realized I was LOOKING DOWN at them. With assistance, I got out of my car and realized it was impaled upon the metal barrier post located in the middle , front of the parking space. The local sheriff dept responded and after putting me through all the DUI tests/exercises realized that I , indeed , was sober and not responsible for the incident. The deputy called Clem's Garage/Towing who arrived 30-45 min latter with a standard tow truck - I tried to explain that tugging at my car from the rear would not release it from the pole ( the rear of the car pointed toward the pavement while the front pointed toward the sky) and that continuing to tug would only do more damage (I wanted to prevent my car further damage). He eventually called another company who arrived with a large crane-like vehicle that lifted my car off the pole. The top portion of the pole was missing and apparently stuck in my car . My car was then towed to Clem's holding yard.

First issue, the entire screen went black while driving. Couldn't see navigation, speed other critical information. Was at the dealership a few weeks got it back and the hazard lights no longer worked but they did before it had gone to the dealership. Screen went out again and took it back. Dealership had it a few weeks fixed hazards and started a ticket with Kia engineering. Screen still goes out randomly. Electrical is messed up and car won't start randomly while screen blinks on and off. Been in the shop multiple times for weeks at a time for this issue and they say there is nothing wrong because they can't duplicate it while they have it. They have had to pick it up from my home because it wouldn't start and still say there is nothing wrong with the vehicle.