KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SOUL
    - Murphy, NC

    The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. In addition, the vehicle hesitated while driving. The vehicle was taken to the dealer, where it was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired due to the cost. The failure recurred, and the contact parked the vehicle. The vehicle was no longer being driven due to safety concerns. The manufacturer was notified of the failure. The failure mileage was 111,157.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA OPTIMA
    - Rossville, GA

    2013 Kia Optima (VIN [XXX] , Recall 23V-652) caught fire on [XXX] in Rossville, GA. I had just parked in my garage when smoke came from the engine. I pushed it outside and a coworker helped extinguish it. There was no warning signs. Also didn’t receive recall until a few days after the fire . Even though the letter said final notice this was the first letter I received. No injuries or property damage, but the car is beyond repair. Kia case #[XXX] (rep Ashley). Inspector came Sept 2 but no response since. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2023 KIA SORENTO
    - Boise, ID

    Moonroof unexpectedly shattered, like a bomb had gone off, sending thousands of pieces of glass into the interior and on the vehicle occupants (including 3 children [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2016 KIA SOUL
    - Cleveland, OH

    I was on my way home from work and the car just cut off .it wont move forward or backwords..the lights,radio all was on the car just wouldnt move ..i turned the key off and tried to start it up..it did nothing ..waited bout 10 minutes it started back up ..i looked up the recalls .SC176 sounds like what happen to it

    Source: NHTSA WEB SITE
  • 2019 KIA OPTIMA
    - NUTLEY, NJ

    2019 Kia Optima EX - 59,000 miles - car miss fires and shakes on start. After a few seconds the car calms down and I can drive. Very dangerous since the fuel can stop flowing and the car can stall at any speed. Very dangerous!! Looks like several Kia's from 2019-2023 have been recalled for the same issue - High Pressure Fuel Pump - if my car is having the same issue at 59,000 miles why is this car not recalled, Very Dangerous! The Kia K5 which took over for the Optima is on the list why not the Optima EX.

    Source: NHTSA WEB SITE
  • 2021 KIA SELTOS
    - Kent , OH

    I just bought the car in July used from Honda there rates on extended warranty for the car at the time were outrageous but since buying it it’s been stalling hard starting throwing engine codes after a month and throwing all the power train warning that we’re a part of the recall with it doing that even giving me all the driving assist warnings I don’t currently have a good picture of what’s going on or video but I’ve replaced the starter and battery an it didn’t fix the issue Honda is saying take it to Kia and Kia is saying take it to Honda and I’m not getting any answers with that either I just know from people I’ve talked to that’s had the car t a point said there’s was recalled and it fixed those issues with one of them mines just also not on that list

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Palm Harbor, FL

    Vehicle loses accelerator control unless under 30mph. Dealer says they cannot replicate and corporate have decided the vehicle works as designed. I have a video of vehicle losing power and it doesn't help. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2022 KIA K5
    - Angier, NC

    I was driving my car and heard a loud pop, I was on the interstate and thought maybe my tire was going flat but nothing alerted me on my dash. I heard loud wind noises but everything seemed fine until my car started basically hopping forward and it became hard to accelerate. I had to push the gas harder than normal to maintain average highway speeds. I was also feeling super lightheaded while driving and kept rolling my window down as if I couldn’t get a full breath of air. I would roll it back up after 5 minutes or so and would have to roll it right back down. I was driving a long distance and wasn’t able to immediately stop but I was informed of the gasoline fumes when I family member helped get my bags out of my car. It was the scariest thing

    Source: NHTSA WEB SITE
  • 2015 KIA SEDONA
    - Sterling Heights, MI

    The car has 107,000 miles, and one day while driving, the coolant temperature suddenly spiked. I scheduled an appointment at Kia service (Glassman Kia Michigan), and the available appointment was in four weeks. The local mechanic checked the water pump and, after removing it, determined it was good, but he installed an aftermarket gasket because that's the only one available in local stores. At Kia, they replaced the pump with a new one, but the overheating problem persisted. After the car spent five weeks at the service center, they determined it was the head gasket. They offered me an engine replacement (costing $10,000). They never contacted Kia headquarters about a warranty replacement. Engines in 2015-16 Kia Sedonas have head gasket problems, and apparently, this is covered for 150,000 miles. Why do I have to pay for engine replacement?

    Source: NHTSA WEB SITE
  • 2023 KIA K5
    - Hamilton, OH

    Driving down the highway and heard a pop and my seats were rising slowly and while trying to make it to the nearest exit only two minutes later my rpm’s started jumping and my engine just shut off and multiple dash lights came on. Had it towed to Kia and after they did an inspection they said that my fuel tank had expanded and was pushing on my fuel lines and pushing my back seats up. Screen shot of technician video summary sent to me by dealership down below.

    Source: NHTSA WEB SITE