KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 KIA FORTE- Lake City, SC
While the vehicle was approximately ten months old with approximately 11K miles, it was continuously not functioning properly and would not start/accelerate. My 2024 KIA Forte, which was purchased new from a KIA dealership, has continuously failed to function properly. It had a water pump replaced after failing to be operated for more than a week and has since continued to fail - this time for not starting at all, not accelerating properly, and losing all power while driving (switching off completely) on at least two separate occasions. The dealership stated that I should drive the vehicle and document it when it occurs again (video) to assist them with identifying the issue since they are unable to correct the malfunction. It has been at the dealership for more than a month with no definitive resolution concerning the safety of the vehicle. I refuse to drive the vehicle and am afraid that I may injured/killed in an accident due to the safety concerns aforementioned. As of today's date, 09/22/2025, my 2024 KIA Forte remains at the KIA dealership with no foreseeable actions that may lead to a safe resolution. Further: 1) Component or system failed/malfunctioned - Engine, fuel pump, water pump. 2) Is it available for inspection - Yes. 3) How was your safety or that of others put at risk - Vehicle switched off multiple times while operating in traffic and barely escaping accidents. Suffered a scrape on the passenger's door as vehicle would not accelerate and stalled in a separate incident. 4) Vehicle or component been inspected by manufacturer - Yes, at the KIA dealership again. 5) Were there any warning lamps, messages, or other symptoms of the problem prior to the failure - No, there were no prior warning lamps, messages, or symptoms. KIA dealership stated that the 2024 KIA Forte has been "reprogrammed", but the dealership has been unable to identify the safety issues it has. I do not feel safe to operate this vehicle nor have any family members operate it.
Source: NHTSA WEB SITE -
2024 KIA EV9- Livermore, CA
Battery Management System - Critical EV Battery Warning This vehicle has been back to the dealership for repairs multiple times. Including needing to swap battery cells and wires around.
Source: NHTSA WEB SITE -
2017 KIA SORENTO- Cleburne, TX
On July 25th when I started my car , 2017 Kia Sorento, to leave work, it made a horrible knocking noise when it was starting, but once it started the noise stopped, no alert lights came on, so I drove it home 7 miles and parked it for the weekend. When my husband and I took it out again on Monday, July 28th, we had driven under 10 miles and gotten up to 70 miles an hour on the toll/express road, the check engine light started flashing as the power produced by the engine drastically declined and acceleration seemed capped or limited. We were able to safely exit the toll road without causing or being involved in an accident. We drove it 6 more miles home and parked it. A week later we had it toed to a Kia mechanic who confirmed that the engine had been using oil, had metal shavings in the oil and the rod bearing had failed. The engine would have to be replaced. Once the engine was replaced, it was determined that the turbo had also failed on the impeller side and would have to be replaced. We did not take it to a dealer. We had both components replaced by a Kia mechanic at our own cost.
Source: NHTSA WEB SITE -
2019 KIA STINGER- Plantation, FL
The issue involves the high-pressure fuel pump covered under Recall 23V634000 (Kia SC281). When the recall was marked as “completed” at the dealership, only a software update was performed. The required inspection of the fuel pump and potential replacement were never carried out. Two years later, the vehicle began experiencing problems consistent with the recall defect, including loss of power and engine performance issues. This indicates the recall remedy was not properly completed, and the defective fuel pump was left in place. The safety risk is that the vehicle may lose motive power while driving, increasing the likelihood of a crash. This problem could potentially affect other owners if recalls are being closed without full inspection or replacement. The symptoms have been observed during regular driving and can be reproduced. The vehicle has not yet been inspected by Kia for the current issue beyond the original recall visit. Warning lights and drivability issues began appearing recently, which align with the defect described in the recall notice. The high-pressure fuel pump is available for inspection upon request.
Source: NHTSA WEB SITE -
2024 KIA TELLURIDE- Memphis, TN
The contact owns a 2024 Kia Telluride. The contact stated that while attempting to open and close the door, there was an abnormal popping sound coming from the rear driver’s side door. No warning light was illuminated. A dealer was contacted. The vehicle was diagnosed with a stripped bolt. The dealer was unable to replace the bolt and referred the contact to an Auto Body Shop for assistance. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 25,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2020 KIA TELLURIDE- Rogers, MN
I had the AWD coupler replaced at 66000 under warranty due to a TSB and hesitation when turning at slow speeds. I'm at 110000 and the AWD coupler is failing again and needs replacement but Kia warranty won't cover it again. Very frustrated
Source: NHTSA WEB SITE -
2022 KIA SORENTO- Cincinnati , OH
2022 Kia Sorento LX started off with rpm acceleration randomly. It progress and started happening multiple times during a ride. Took it to Jake Sweeney Kia dealership, they were not able to pick up on any codes. They said they tried a flight recording and couldn’t record data, but not even 15 minutes off the lot the symptoms proceeded. Now the vehicle is trying to shift gears while in drive. I’ve provided videos and the dealership responded back and said, “After speaking with my manager about this situation I can't really do too much until it becomes a constant issue. I know that isn't what you want to hear but at this time without a check engine light or it happening all the time there isn't much I can accomplish for you.” Not only is this a safety hazard for myself and my child this is negligence on Kia and Jake Sweeney Kia Florence.
Source: NHTSA WEB SITE -
2024 KIA SELTOS- Queens, NY
My car smells like fire since day 1 of purchase. When driving the smell gets so bad I think the car will go on fire. Not sure if it’s faulty electrical or something else. I have read many reviews and too many people have experienced the same thing. What is going on? Other Kia Seltos models have caught fire. Why hasn’t this been addressed. This is a matter of safety. Why do I smell smoke or fire when driving?
Source: NHTSA WEB SITE -
2018 KIA SORENTO- Barberton , OH
Lighting and/ or electrical. When using the auto headlight switch, all lights will come on randomly and periodically and stay on until you notice them or they ware down your battery. This is something that could be checked out by dealer and I will ask about it. So, for now, I do not use the auto headlight switch. My other problem is a glass issue. For no apparent reason, when I shut my driver side door a few weeks ago. My entire rear window shattered into pieces. There were no signs of damage to the rear window. Happened in my drive way. But, it could have happened anywhere. Filed a insurance claim and had the rear window replaced.
Source: NHTSA WEB SITE -
2013 KIA SOUL- Washington, PA
The rims and the rotor have rusted together causing you to use excessive force to remove the lug nut holding on the tire and the nut snaps off.
Source: NHTSA WEB SITE