KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 KIA SOUL- Debary, FL
Since I purchased the car the steering wheel will jerk, when im on a 2 lane road. It always jerks towards on-coming traffic, and it only does this when there is a car coming in the opposite lane and is just about to pass me. I have to fight with the steering wheel to get it back to go straight. Because of this whenever I am on a 2 lane road like this I always drive slow. This is the first car I've owned with this feature so I wasn't sure if that was just a glitch in the feature and just dealt with it. Which ni do realize now that was stupid on my part. Also in the past few days the drivers side door speaker sometimes works fine other times it gets all static and I have to turn all the sound to the passenger side. With that 3 other things have happened in the same time frame, im not sure if they are all connected but they seemed to have happened all at the same time. The passenger side window will go down from the driver's side door control but only sometimes goes back up. The horn stopped working last night along with the beep when you hit lock on the key fob twice. Im not sure if these are just minor things due to my lack of vehicle knowledge or if they are a real concern, so that is why I wanted to bring it to attention, in case anyone else has experienced any of these issues. The car only has 12000 miles, I only travel locally so im not sure if thats problematic or not. But as I said id rather be safe and let these issues be known.
Source: NHTSA WEB SITE -
2016 KIA OPTIMA- Mastic beach, NY
In 2024 the window regulator went in the drivers side back window costing me $700 and on 9/22/2025 the drivers side front window regulator just went costing me another $700. I see many are having this issue but no recall
Source: NHTSA WEB SITE -
2020 KIA SORENTO- Rockwall, TX
My engine has started to burn excessive amounts of oil causing the oil light to flash. I took the car to the dealership and was told that it is a known defect in the engine and that if the car has over 100,000 miles they would recommend getting rid of the car because it could not be fixed and did not qualify for a new engine like they were putting in older models. The dealership said that they had told 9 other families the same thing as me in the last 2 weeks. Apparently the oil flows back into the combustion chamber and ruins the engine and there is no way for the dealership to know until a warning light comes on. Hard to believe since they know there is a major defect in the engine.
Source: NHTSA WEB SITE -
2017 KIA SPORTAGE- Hallandale Beach, FL
The contact owns a 2017 Kia Sportage. The contact stated that while accelerating from a complete stop, the vehicle failed to respond as intended. The contact stated that the vehicle drove 2 MPH for approximately 2 minutes and was jerking abnormally. The contact stated that the failure recurred while driving at various speeds. The check engine and the brake warning lights were illuminated. The vehicle was taken to the used car dealer where it was purchased. The dealer replaced an unknown sensor; however, the failure persisted. The vehicle was taken back to the dealer to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,983.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 KIA CARNIVAL- Beacon Falls, CT
The contact owns a 2024 Kia Carnival. The contact received notification of NHTSA Campaign Number: 24V025000 (Structure). The contact stated that the driver's side roof molding was detaching, and the contact attempted to secure the molding in place several times. The dealer was contacted to schedule an appointment for the recall repair, but the dealer informed the contact that the recall repair had already been performed while the vehicle was at the dealer for an unrelated service, a month prior. The contact stated that the dealer had failed to perform the recall repair correctly because the failure persisted. The manufacturer was notified of the failure, and a case was filed; however, no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 25,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 KIA OPTIMA- Farmington, CT
Engine blew up. Was burning oil since I got it, only had it for 6k miles. It started knocking at some point so I stopped driving it and was gonna take it to the dealership n get it repaired since tbat shouldve been fixed by SC147 but the engine blew on the way to the dealership. It happened on a very main road, and I couldnt get my car fully out of the way of traffic due to it making an abrupt stop shortly after the engine blew up. We had to call a towtruck and a police officer due to how busy the road was, and there was a good fresh 5 quarts of oil spilt all over the ground, on a main road. The dealership is saying they're trying to deny my warranty since the engine passed their test & I do my own oil changes but I have perfect documentation of each oil change, including date, miles, oil weight & volume, even the amount the car burnt in that period. I called kia consumer affairs, they said I dont even have a warranty because I didnt get the knock detection sensor upgrade done, and they wont do SC147 past engine failure. The dealership said themselves my engine is shot.
Source: NHTSA WEB SITE -
2009 KIA SPORTAGE- Hesperia, CA
In 2018 my I was driving home when it just shut off and wouldn’t start. Smelled like burning and had it towed to my house and had several mechanics look at it and couldn’t find the problem then as it was parked on day it started to smoke and the engine was burning I put out the fire and then a couple months later I got the recall information the car was a total loss and could t be repaired and no compemsation was sent to me. Ive contacted the class action suit and they were very vague with the information. I waited and the car eventually disappeared in which I thought the Kia company picked it up. I still have t hear word from anyone and my car is no where to be found and I would like to be reimbursed for the car since it was paid off
Source: NHTSA WEB SITE -
2017 KIA SOUL- Elk Grove, CA
Perform check engine light diagnosis. Heard knocking noise at any speed even at idle. Added 2 quarts of oil. P0420 catalyst system efficiency below threshold Bank 1. The engine is consuming too much oil and has a noise coming from the valve train. Also, a slight rod bearing knock. Our auto mechanic had told us to check with Kia Dealership because it is a known issue on this vehicle. But the Kia declined to repair.
Source: NHTSA WEB SITE -
2018 KIA OPTIMA- Rancho Cucamonga, CA
Engine seized and stopped working. While I could not find any recall information based on the VIN, it is a 2018 Kia which was subject to the Kia Engine Settlement (In re: Hyundai and Kia Engine Litigation , No. 8:17-cv-00838-JLS-JDE and Flaherty v. Hyundai Motor Company, et al. , No. 18-cv-02223 (C.D. Cal.)). Was never notified of such settlement as the VIN would have triggered this notification by Kia but they obviously did not list this in the recall.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- Greenwood, IN
Crankshaft position sensors, codes P0018. Car does not get up to speed, knocking and rattling sounds heard. Oil is correct fullness, was changed less than 1,000 miles ago, O2 sensor changed 2 weeks ago, but car continues to have new codes and more issues.
Source: NHTSA WEB SITE