KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 KIA SPORTAGE
    - Cincinnati, OH

    Purchased a CPO Sportage XPro April 2025. As I am unfamiliar with the mechanisms of Kia, unbeknownst to me, my engine revved the first week of purchase. Since this incident, the engine has revved while braking on [XXX] while driving down a city street. The next incident occurred on [XXX] , while exiting the highway and coming to a stop. My passenger, who happens to be a mechanical engineer asked if bumped the gears for the engine to revv as it did, which I did not. The fourth occurrence was [XXX], while driving city streets and coming to a stop. I contacted Kia after the [XXX] incident and they drove the car and could not duplicate my safety concern. When the engine revvs while braking, there are no malfunction warnings messages and goes back to normal within 30 seconds or when I shift back to park and drive. As the safety issue is intermittent, not sure if there is a scheduled duplication of the occurrence. Nonetheless, in review of several complaints via NHTSA, I see a similarities in NHTSA Campaign 23-V-410 and wondering the applicability to my Sportage despite no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2021 KIA K5
    - Bellflower, CA

    The reverse braking feature registers cross traffic or movement that is not near the back of the vehicle. This cause the braking system to engage. I was doing a U turn on 4 lane main street with a center divider. I didnt fully clear the turn leaving me to reverse to complete to turn. When i put the car in reverse, the sensors picked up movement across the street, engaging the brakes and leaving me stuck in the middle of the road with oncoming traffic coming straight at me. It would not disengage when I tried accelerating and I had to quickly throw my car into drive and pull into a driveway, that was luckily there, just to avoid being T-boned by oncoming traffic. This is not the first occurance as it happens often in parking lots locking my brakes due to any movement from behind. There is a manual feature in the dashboard to turn it off but it automatically resets every time the car is turned off, requiring you to have to manually disengage the feature everytime and you cannot disengage while the brakes are locked.i took it to the dealers but they said since it is a "feature" it is not considered a safety issue since there is an option to disengage even though it has to be reset during every use. They could not help or remedy the issue and instructed me to file a complaint with Kia manufactures since they are only the Kia dealer.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Winter haven, FL

    The engine locked up. The engine only had 80,000 miles. The car stopped in the middle of traffic. The dealership refused to take responsibility. KIA also declined warning coverage. I had to pay to replace the engine.

    Source: NHTSA WEB SITE
  • 2022 KIA K5
    - Shawnee, KS

    For really no reason at all truck locked and would not reopen while simultaneously the seats acces to trunk would not work not even emergency safety release would open either

    Source: NHTSA WEB SITE
  • 2022 KIA K5
    - Shawnee, KS

    Engine failed for literally no reason and started smoking and Lia won’t stand by warranty either

    Source: NHTSA WEB SITE
  • 2021 KIA SORENTO
    - Orient, OH

    The contact owned a 2021 Kia Sorento. The contact stated that while driving 15-20 MPH and making a quick left turn to avoid a truck that did not have the right-of-way, another vehicle crashed into the driver's side door of the vehicle. The driver's side curtain air bags deployed. The front driver's seat air bag deployed but failed to inflate. The front passenger's side seat belt retracted even though the front passenger's side seat was not occupied. There was no injury sustained. No police report was filed. Both drivers were able to drive away from the scene. The vehicle was taken to an autobody repair shop, where an estimate of the damage sustained was provided. The vehicle was totaled by the insurance company. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the front driver's seat air bag and the front passenger's side seat belt operated as designed. The failure mileage was approximately 49,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 KIA SOUL
    - Palmetto, FL

    The contact owns a 2021 Kia Soul. The contact stated that the vehicle experienced a transmission failure, and the transmission was replaced by the dealer. The contact stated that the dealer also replaced the rack and pinion due to an abnormal clunking sound coming from the steering wheel. Additionally, the contact stated that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, where an oil consumption test was performed. The contact returned to the dealer after driving for 1,000 miles on three occasions. The dealer determined that the vehicle was not experiencing excessive oil consumption. The dealer replaced the motor mounts. The contact related the abnormal oil consumption to NHTSA Campaign Number: 21V259000 (Engine), which was previously performed on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,815.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 KIA TELLURIDE
    - Aledo, TX

    Wind deflector snapped on Sun roof causing. Sun roof to get lodged and get off track. Unable to close Sun roof now opening it to all types of weather. Safety issue not being able to close the Sun roof while transporting passengers especially children. Kia dealership aware and refusing to help. Wind deflector is a known issue for the 2020 telluride sunroof as found by the NHTSA bulletin on this defective part. Dealership refusing to help since out of warranty even though it is a known issue.

    Source: NHTSA WEB SITE
  • 2022 KIA TELLURIDE
    - Lexington, KY

    For months I had been having issues with the vehicles oil consumption and the vehicle not keeping oil in it and it just buring out and having to get oil changes every month or month in a half my car begin stalling and shutting off in the middle of traffic due to the issue and now I need a new engine and the car is fairly new, I’ve kept up on my oil changes regularly and KIA refuses to fix the issues because the mileage is outside of the warranty allowance. This has been told to me that this is a common issues for tellurides

    Source: NHTSA WEB SITE
  • 2022 KIA SPORTAGE
    - Derry, NH

    The contact owns a 2022 Kia Sportage equipped with Kumho Tires, Tire Line: Crugen KL33 Blackwall, Tire Size: 225/55/R18, and DOT Number: 27LZYANH1921. The contact stated while driving 25-30 MPH, the vehicle shuddered. The vehicle was taken to the dealer, where the contact was informed that the front passenger's side tire had a low tread depth, cracks on the side wall, and was dry rotted. The dealer replaced the front passenger's side tire at approximately 20,000 miles. Additionally, the contact stated that the failure recurred, while driving. The vehicle was taken to the dealer, where the contact was informed that the rear passenger's side tire had a low tread depth, cracks on the side wall, and was dry rotted. The dealer replaced the rear passenger's side tire at approximately 20,400 miles. The tires were the original equipment. The manufacturer was called but was unreachable. The vehicle and tire failure mileage was approximately 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE