KIA Complaints

The contact owns a 2017 Kia Optima. The contact stated she had noticed that the vehicle required more oil between oil changes. Additionally, the contact had noticed that oil was leaking underneath the vehicle. The contact stated that the low oil pressure warning light would only illuminate upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where no oil leak was found, and the contact was advised to constantly check the engine oil level. The contact stated that upon checking the oil level recently, five quarts of oil needed to be added to the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.

Was driving on the freeway, with no cars in front of me when my sunroof exploded outward. There was no debris that hit my car, just a loud explosion. I was driving with my wife, 4 kids and mother, all of whom can attest to the lack of debris coming from the road.

On [XXX] Jim Ellis Kia of Kennesaw performed Recall SC284 on my 2013 Kia Soul (VIN: [XXX] ), replacing the HECU fuse. The next day, [XXX], the vehicle lost acceleration while driving, produced a muffled engine sound, and became barely able to move forward, creating an unsafe driving condition. At no point did the check engine light illuminate, even though the vehicle was experiencing severe drivability issues. Prior to the recall, Kia’s own diagnostic (July 19, 2025) showed no catalytic converter or battery issues. An independent AAA diagnostic performed after the failure (July 21, 2025) ruled out pre-existing converter damage and linked the problem to the recall work. Despite this, the dealership denied responsibility and issued an unsupported estimate of $4,951.41 for catalytic converter replacement. The absence of a check engine light raises concerns that the recall work may have compromised the vehicle’s OBD-II diagnostic system, preventing detection of a safety defect. Furthermore, the evidence suggests that damage occurred to the catalytic converter while the vehicle was in Kia’s possession or as a direct result of the faulty installation of the recall fuse. This incident involves a safety risk, improper recall repair, and potential violation of federal recall law. I am requesting that NHTSA investigate the adequacy of Recall SC284 installation procedures and Kia’s handling of this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased the 2016 Kia Forte on [XXX] from Bald Hill Kia in Warwick, RI. Within the first 30 days, there was a knocking noise which turned out to be the knocking sensor. I took the car to be checked on 11/1/2022 and paid to replace the knock sensor. On [XXX], the knock sensor acted up again so the knock sensor had to be replaced again. They also found a small evap leak and the charcoal canister was cracked and replaced. On 12/9/2022, the engine assembly was replaced. On [XXX], the check engine light came on and the O2 sensor was replaced. On 1/5/2023, the catalytic converter had to be replaced. On 1/16/2023, the canister purge valved was replaced. On 8/29/2023, the catalytic converter had to be replaced again. On 6/11/2024, the catalytic converter had to be replaced a third time! Over a year passed and on Saturday afternoon on [XXX] the check engine light turned on again and Kia was closed on Sunday so I took the car to Firestone for a diagnostic test and it turned out that it was the catalytic converter for the 4th time. I dropped off the car in 8/4/2025 and I'm waiting to see if the car can get looked at this week to confirm the problem for a 4th time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Backup camera no longer works; when in reverse, the screen is totally blank, no image and no guide lines.

While driving my 2025 Kia Sorento SX Hybrid on a normal hot day, I experienced a sudden and dangerous loss of power. I had briefly exited the freeway to pick up my children and left the vehicle running. After re-entering the freeway, the car failed to accelerate despite pressing the gas pedal to the floor. It felt stuck in first gear, with the engine revving but no response. The hybrid battery showed nearly empty, and the car would not switch properly between electric and gas modes. A warning appeared instructing me to “park the car and leave the engine on to charge the battery,” which I did. After idling for several minutes, I slowly drove—with hazards on and speed under 25 mph—to the nearest Kia dealer 1.5 miles away. This incident could have been catastrophic if it occurred while merging into traffic. The dealer has been unable to replicate the issue and is offering no fix. This was a sudden hybrid system failure with no warning lights or prior symptoms. It severely affected drivability and put my family at risk. After researching, I found that multiple other owners of 2025 Kia Sorento Hybrids have reported similar power loss incidents since May 2025, especially during warm weather. This is a serious safety issue. A car that unexpectedly loses propulsion—especially while merging or accelerating—can cause a major crash. I urge NHTSA to investigate this defect in the hybrid system and issue guidance or a recall before someone is injured or killed.

I was driving to work and the steering wheel just looked up and got really stiff and hard to control which was really dangerous. Prior to the I could just be sitting idle and the steering wheel would just start moving by itself out of nowhere.

My car is experiencing signs of the Kia Oil Pump recall that my VIN was not included in. However, I believe that needs to be reevaluated, as my car is having those same issues, as in engine failure due to oil pump issues. My car is now currently unable to turn on due to this issue.

The contact owns a 2017 Kia Forte. The contact stated that on several occasions, while driving at undisclosed speeds and coming to a stop, the vehicle stalled. The vehicle was able to restart after each failure. The vehicle was taken to an independent mechanic, and it was discovered that there was debris from the skirt found in the oil, and that the engine needed to be replaced. The vehicle was then towed to a dealer, but was not yet diagnosed. The vehicle was not repaired. The contact believed that the failure was associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was 134,071.

Police report filed after the vehicle was attempted to be stolen. 3 suspects were found in the car preparing to drive off with the car using the USB method as the cord was on the floor and it is not mine amd suspects were found in the car with it running and begining to move the vehicle.