KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 KIA SORENTO- Marion, OH
Unknown Engine stopped in the middle of driving. The engine has a bad bearing. Caused the starter wire to be burned so can’t start vehicle what so ever. Chunks of metal in the oil.
Source: NHTSA WEB SITE -
2016 KIA SORENTO- Imperial, MO
I purchased my Kia sorento in August of 2024 in April 2025 my Kia went into limp mode p1326. It was determined to be part of the ksds recall but all they did is replace the sensor. Something caused that sensor to go off and I feel they just masked the problem. At the same time in April I was told that there is a severe case of oil consumption that the Kia dealership requested information i do a $700 engine cleaning but actually made the oil consumption worse. Also just in the last 11 months ive had excessive paint issues where overall there's random chips, then peeling on the hood, side of the windshield and top of vehicle. I messaged Kia USA where I was informed neither situation is covered under warranty. My thoughts on oil consumption is i myself and the previous owners via carfax show consistent maintenance which in turn make it seem to be a manufacturer issue. I'm in imperial MO 63052 USA Not sure if your company can help or refer me to someone who can.
Source: NHTSA WEB SITE -
2017 KIA OPTIMA- Hot Springs, AR
--- **Summary of Complaint – 2017 Kia Optima** My 2017 Kia Optima (VIN: [XXX] ) experienced sudden engine failure due to a damaged piston. There were no warning signs—no knock codes or dashboard alerts—prior to the malfunction. Despite regular maintenance and timely oil changes, Kia denied warranty coverage, leaving me with significant repair costs. This issue appears consistent with reported engine problems in similar Kia models and could represent a broader manufacturing defect. I'm submitting this report in hopes of prompting an investigation into a potential safety hazard. A recall may be necessary to prevent similar failures and protect INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2015 KIA OPTIMA- Mayesville, GA
Purchased 2015 Kia optima LX 4 cylinder. Had the car for 7 months. Driving home car stalled driving into our driveway. When restarted the engine there was a loud noise tapping. Oil light came on. Checked oil it was on empty. No oil light has come on ever before the car stalled. Regular oil changes . Researched the over 900 complaints. Same thing that has happened to everyone else. Thankfully this didn't happen on the drive home in traffic.
Source: NHTSA WEB SITE -
2018 KIA OPTIMA- Garden Grove, CA
My 2018 Kia Optima went into limp mode while exiting the freeway. I had it scanned and received a P1326 code, which is directly tied to the known engine knock sensor / bearing wear issue in Kia models. The engine light came on and the car lost power suddenly. This created a very unsafe situation. I contacted Kia, and they confirmed that my VIN is not included in the engine recall (KSDS campaign), even though my symptoms exactly match the covered vehicles. I am now stuck with an undriveable car and no recall coverage, even though I’m facing the same failure risk. I believe this VIN should be included, and that this is a clear safety issue. I am requesting the NHTSA to investigate and push Kia to expand coverage to include more affected vehicles.
Source: NHTSA WEB SITE -
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2018 KIA SORENTO- Fort Worth, TX
The headlights will randomly turn off while driving, mostly when turning on the right blinker. This has been happening a few times a month since I got the vehicle in 2017. More recently, the bottom brake lights and running lights have been shorting out.
Source: NHTSA WEB SITE -
2022 KIA SORENTO PHEV- Chubbuck, ID
My Sorento PHEV popped a P0c4e code and now the car is gutless on electric power. Kia cleared the code in an attempt to fix it but now the code is gone and it’s still weak. When I let off the brake it rolls when it used to have the power to hold it. I used to be able to get on the freeway and now I can’t get up to speed in town (35mph). It’s running in some sort of limp mode and Kia can’t see any codes. It’s loud, too. Each gear whines. It whines when I hit the brake and it regenerates electricity. It regens so little now that it doesn’t hardly slow me down anymore until I stand on them and use the brake pads. Kia said that it might be a sensor in the electric motor but it’s not replaceable and you have to replace the whole motor. Even though it’s under warranty, it’s 15 hours labor to replace it. I have family with the same car and theirs has done the same thing in the past and had to be replaced. My dealer said that they have seen a bunch of these throw that same code and have to have the motor replaced. She said she is expecting Kia to start replacing them for free or possibly recall them because of how many she has seen all doing the same thing.
Source: NHTSA WEB SITE -
2017 KIA SOUL- Starrucca , PA
2017,Kia soul plus brakes failed with no warning and we crashed into an intersection and hit a dump truck. I suffered severe broken bones including a compound femur fracture and broken arm. I was trapped in the car for over a hour. Both my arm and leg have rods and pins now. I also suffer from severe ptsd and nightmares. I hospitalized from 6/25-7/4, and in a nursing home until 7/4-8/1, learning to walk again. I received the voluntary recall letter on 7/11when I was in the nursing home. It was sent too little too late. I’m contacting an attorney and Kia deserves to pay. Kozlowski towing took the care away. I do not know if they still have it
Source: NHTSA WEB SITE -
2021 KIA SORENTO- Brunswick, GA
My car will sometimes completely stall at a light when stopped and not restart with the Automatic stop system it has happened about 5 times almost causing a wreck.
Source: NHTSA WEB SITE -
2025 KIA SOUL- Bella Vista , AR
Headlights when on dim are inadequate. You can not see the road. You can not drive with your lights on bright in traffic. Severe hazard to all. Near miss on animals and road damage. Very frightening.
Source: NHTSA WEB SITE