KIA Complaints

Engine light came on flashing on the dash. Went to O’reily auto shop to get it checked and their scanner discovered P1326 code, “knocking sensor” and oil light came on and flashing as well. The motor oil was replaced about a month ago. Checked the oil dip stick and it was below the first dot.

My vehicle has a recall 19V109000. The description of the issue is "Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied." This issue has been diagnosed as having this very specific problem, Kia claims that this problem was previously fixed in my car, however it has not been fixed. I have been trying for sometime to get Kia and my local Kia Dealer to fix it but they just keep responding that this was already fixed. A closer look and its obvious this was never done. I don't have the exact date of when I first noticed it, the harness is damaged and the issue goes away from time to time, and my attempts to fix it have gone back a couple of years, and have gotten nowhere when trying to work with Kia.

The trim panel (color black on my vehicle and approximately 4” wide by 18” high) between the driver’s window and the driver side passenger window continues to come loose and almost fly off at highway speeds. The clips are not holding it in properly.

I had two small chips in my windshield and was planning on getting them fixed but literallly writhing 3-4 days north turned into huge cracks and now I need a whole new windshield

Ive tried to get my recalls fixed since I bought the car 2 years ago, Jeff Wyler Kia Eastgate Ohio has given me the run around, at least 5 attempts of no call backs or prolonged appointment dates not having me on record, my car breaks down I pay for diagnostic blown engine, I pay to have it towed to Jeff Wyler Kia Eastgate Ohio, it's been there for 5 weeks and they still have not done a diagnostic on it. They are saying they never received my driver's license, then it was proof of ownership, they won't call me back or email. I'm just so frustrated because Kia the main company actually has sent me many letters to get it fixed I call them and they told me their wasn't even a diagnostic done, they tried reaching out to them. Should I tow my car to a different dealer? I'm not sure what to do anymore, I'm almost afraid now they'll say they can't cover it for same reason, my trust is gone at this point with the dealership. I recently had a full knee replacement and getting in and out of my daughter's car has been very hard on me, I asked for a loaner and they said they don't provide them there and I have to pay. I've already put in so much money on this car at this point I feel cheated or targeted for some reason. They treat me like I'm trying to get something for free, they aren't paying out of their pocket. My car is still sitting there soon to be 6 weeks and don't know what to do, the treatment of this dealership is beyond horrible and I don't trust them. it's not my fault this happened I'm sorry for everyone involved especially Kia , it must be a lot, Thank you for listening to me , I hope you have a great day [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's daughter owns a 2021 Kia K5. The contact stated that while the contact’s son-in-law was driving, the fuel level indicator failed to function as intended. The contact’s son-in-law noticed that the miles available indicator stated that there were 430 miles until empty. The contact’s son-in-law stated that after driving for approximately 20 minutes, the miles available indicator indicated that the miles had decreased by 50 miles. The contact’s son-in-law drove the vehicle to a nearby gas station, and inspected the fuel tank cap, and confirmed that that fuel cap was sufficiently tightened. The contact's son-in-law proceeded to drive for another hour and the miles available indicator decreased by 200 miles. The contact stated that there were three occupants, including an infant, seated in the rear seat of the vehicle. The contact’s daughter, who was seated in the rear seat, noticed heat on the back of her legs. In addition, the contact’s daughter noticed an abnormal ticking sound and the rear seat independently raised up. The contact’s daughter stated that the failure was persistent. The vehicle was driven to the shoulder of the road. The contact’s son-in-law inspected the vehicle. The contact’s son-in-law and daughter switched seats. The contact stated that the daughter had driven a short distance, and the miles available dropped from 200 to 50 miles. The contact instructed the daughter to stop and exit the vehicle. The contact stated that the fuel tank level indicated the fuel was empty and the check engine warning light illuminated. The contact’s son-in-law was instructed to turn the vehicle off and how to inspect the vehicle. Upon inspecting the vehicle, the contact’s son-in-law was instructed to remove the rear seat. The contact’s son-in-law noticed that the fuel tank was swollen. The contact’s son-in-law was instructed to remove the fuel cap to release the pressure. The vehicle was towed to the dealer; however, the vehicle was not inspected. The contact was informed of an unknown recall; however,

Vehicles Low-Beam headlights are very poor. Brought for service/adjustments and was advised that they were properly aimed and that nothing more could be done other than installing brighter headlights. While driving at night I need the fog lights or the high-beam lights on for proper visibility which could cause issues for other drivers on the road.

The contact owns a 2019 Kia Niro. The contact stated that while operating the vehicle, the message "Pull Over and Shut off Engine" was displayed and a burning odor was coming from the engine compartment. After restarting the vehicle, the failure was self-corrected. The vehicle was taken to the local dealer who determined that fluid had leaked into the clutch actuator and the clutch actuator needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was previously inspected as part of the NHTSA Campaign Number: 23V534000 (POWER TRAIN). The contact stated that the vehicle experienced the failure listed in the recall. The failure mileage was 35,000.

My 2016 Kia Sorento has a paint peeling on the hood and roof. I have reached out to Corporate but they will not help due to expired warranty. Learned on FB group chat that the paint is defective also the same color paint white pearl. Have you had any other complaints?Any idea on what I need to do? Thanks.

The contact owns a 2013 Kia Optima. The contact stated while driving 45 MPH, the vehicle stalled. The low oil pressure warning light flashed on the instrument panel. The contact called Roadside Assistance and was informed that the oil level was low. The vehicle was towed to an independent mechanic, where an oil change was performed; however, the failure persisted. The vehicle was then towed to a dealer, where it was diagnosed with engine failure. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under warranty because the knock sensor detection system software was not previously updated under warranty. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 119,000.