KIA Complaints

The contact owns a 2012 Kia Soul. The contact stated that while driving and turning, there was an abnormal metal-on-metal sound coming from near the wheels. The vehicle was taken to an independent mechanic who diagnosed that the driver's side wheel bearing, and axle had failed. The vehicle was repaired; however, the failure recurred. The contact stated that there was a loud metal-to-metal sound coming from the vehicle. The vehicle was taken back to the independent mechanic; however, no cause for the failure was found. The contact stated that the mechanic was using a crowbar on the vehicle. The contact took the vehicle to another independent mechanic and was informed that the CV axle was fractured. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Was driving on the highway when my car started to smoke pulled over and it was a fire under my hood from the abs module

I have been financing this vehicle since [XXX], I was driving to Tucson, AZ from Flagstaff, AZ. About 30 minutes into my drive my car made a loud noise, the engine and oil lights came on at the same time, my car started shaking and the engine was smoking. I have never experienced anything like that and I was extremely fearful for my life. I was alone on the interstate for some hours before I could figure out how to get back to Flagstaff… I got my car towed to a mechanic, they ran diagnostics and said my car has catastrophic engine failure, one of the rods shot through the engine. They found a used engine to replace my engine with, but the quote is nearly $8,000. The car itself is about $11,000. I am making minimum wage, I am already struggling to make ends meet as is, I poured a lot of money into that vehicle and I really trusted Camelback Subaru to help get me into a safe, reliable car to help me get to work and live my life, I just never imagined something like this would happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have had this vehicle for 13 months and have taken it to the shop 4 times for the same reason. The 12v dies and my car has to be Jumpstarted in order for me to use the vehicle. Dealer usually blames the 12v at the beginning of the appointments before ultimately telling me there is nothing wrong with the 12v and that they are unable to replicate the problem. They rarely go beyond preforming a drain test, despite me telling them that there is no drain. I've been stranded late at night because of this issue, and now keep a portable jumpstarter in my vehicle at all times.

Sometimes when I start the engine the sliding doors does a quick open and closes. Told the dealership about it and they couldn’t fix the problem. It’s annoying but I Didn’t really have an issue until my [XXX] old got hit on the head by the sliding door. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car doesn't start after overnight, or after a period of no usage for a certain time. Push button doesn't start the engine, it takes 25-30 attempts to get it started. It keeps happening almost every day.

6/22/24-Initial start of dashboard light "miscommunication"-Codes could not be duplicated at Evans Kia dealership 7/11/24-Miscommunication occurs again-Codes pulled for diagnostics 7/22/24-Car brought in for scheduled appointment to dealership to "fix" communication errors: I was told "There was an issue with the system not updating but I should be good to go now" 2/17/25-Communication errors reappear on dash-Car taken back to dealership; Tech line case opened; Dashboard Cluster Replaced; Car given back to customer 3/20/25-Lemon Law Case filed: Determined past mileage window-Given $3000 settlement for my trouble 6/23/25-Miscommunication reappears on dash: Car taken back to dealership; Tech line case opened; Replaced Steering Column Assembly-Car given back to customer Customer files complaint with Kia Customer Affairs 6/30/25-Miscommunication reappears on dash: Car taken back to dealership; Numerous codes read from diagnostic-Tech line case opened-Front windshield camera is ready "overheating"-Tech line advises for the the camera to be replaced; Car not given back to customer and tech authorized to test drive 7/07/25-Customer informed miscommunication reappeared on dash; Tech line contacted and additional repairs pending their advice 7/15/25-Field Tech scheduled to come to Evans Kia dealership 7/24/25 "The safety of both myself and my children has been repeatedly compromised. No representative within Kia's organization has been able to provide assurance that, when all dashboard warning lights illuminate, the vehicle will not experience a complete malfunction. As a result, I no longer feel safe operating the vehicle. In July 2025, I formally requested that Kia Corporate initiate a buyback of the vehicle, rather than returning it to me following another attempted repair."

While driving my 2025 Kia Sportage on the highway with my [XXX] son in the back seat, we experienced a sudden and dangerous malfunction that prompted this report. I was operating the vehicle as intended driving at a safe speed in normal highway conditions when an unexpected alarm sounded and the vehicles automated braking system suddenly and forcefully activated without warning. This caused the car to come to a complete and abrupt stop in the middle of active highway traffic, despite there being no obstacle or reason to brake. The product involved is the 2025 Kia Sportage, specifically its driver assistance and braking systems. I was the driver, and my son was a passenger. We were using the vehicle for normal, everyday travel. As a direct result of the incident, both my son and I sustained injuries. We experienced significant whiplash from the abrupt stop. My son also suffered a twisted spine, and I sustained a torn ligament in my ankle. Beyond the physical injuries, the emotional trauma has been substantial. The fear and anxiety that followed especially for my son have had lasting effects. He remains anxious in vehicles, and Ive struggled with panic and stress when driving or even thinking about being on the road again. This incident was not only physically harmful, but deeply traumatic, and it has severely impacted our sense of safety and trust in a vehicle that was supposed to protect us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Kia Soul. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine, low oil, and battery warning lights were illuminated. The contact stated that the vehicle was making an abnormal rattling sound before the vehicle stalled. The contact coasted to a stop but was unable to restart the vehicle. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that an engine rod had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that vehicle was no longer under warranty. The failure mileage was 93,307.

The rear shocks are faulty and have had problems since I bought it with 36,000 miles.