KIA Complaints

There is already the theta 2 campaign on my Kia optima but Kia is not upholding their warranty for a new engine. Kia customer care told me that untill my car actually throws a rod then they will not fix it. So I could be doing 80 down the freeway and jeopardize not only my safety but everyone else's for them to uphold their lifetime warranty? Also upon doing further investigation and I don't know how many cars this pertains to but the fuse box in my 2018 actually belongs to a 2016 which if you look it up yes they are comparable but don't offer all the same functions or power that my 2018 needs to run I fully believe Kia knew this when they were being built on the factory line because it just so happens that there is about 6 different versions to the pcb relay that can fit from a 2016 to a 2020 k5 but for some odd reason every car got something different why?

My 2022 Kia K5 panoramic sunroof spontaneously exploded while the car was parked. There was no impact, no debris, and no warning signs — just a loud explosion and shattered glass everywhere. I previously had a cracked windshield but was unable to afford repairs, as I am unemployed. Now the sunroof has blown out completely, and I believe this could be part of a structural or manufacturing defect. Kia will tow the vehicle to the dealership (Fred Anderson Kia of Raleigh) 06/05 between 8am-10am and I am requesting support under goodwill repair. This was a serious safety hazard and could have injured me, my toddler or others. I’ve since found other reports of Kia sunroofs exploding and believe this needs to be investigated further.

My check engine light is on. It has been on for over 2 or more years. Nobody knows what the codes mean. My timing chain needs to be replaced. My tires are constantly leaking. My battery has been replaced 2 times, and I still cannot start my vehicle even when I get a jump. The interior light when you open the car door, has fallen and is hanging. When I open the back door, the light does not come on so I cannot see what is in the trunk. The handles on both sides of the rear doors are broken and the doors do not open. I have not been able to get my vehicle inspected because of the check engine light and the timing chain. I took it to get inspected last April when it was due and I was told it could not be inspected because of the check engine light. This all went on when I was living in Upstate NY I am now in Suffolk County Long Island.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the engine seized. There was no warning light illuminated. The contact stated that days later there was an abnormal ticking sound coming from the vehicle. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact was advised that due to an unknown software update that was not performed, the repair was not covered under recall. The contact received notification of NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

My check engine light has been on for some time . It will go off for a day and a half and then come back on . I was told by one garage that it was the catalytic converter. I have 99,339 miles on . It was tuned up and the light had gone off until the next day . Runs good and body is in great shape . I’m disappointed with this since it’s not covered ! And my lights are not working , the garage said it was a bad connection .

Engine Knock and random engine shutoff, dealership filled apparent recalls: Changed piston rings, ECM Update, Update on ECM Logic, and unrelated update to anti-theft ignition protector. Recommends a entire engine replacement due to "internal failure" but failed to provide proof of damage or reasonable explanation of failure. Presumably told would not be covered due to exceeding warranty by 2,975 miles, regardless of prior damage. Recall notice sent VIA mail days after visiting the dealership, visited May 23rd, 2025. KIA Failed to send notice within warranty mileage for damage recalls may have caused.

The contact owns a 2017 Kia Sportage. The contact stated that the engine was consuming an excessive amount of engine oil. There were no warning lights illuminated. The contact was continually checking the engine oil level. The vehicle was taken to an independent mechanic who determined that the oil level was extremely low while receiving an oil change. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 72,000.

The contact owns a 2012 Kia Optima. The contact stated that while his daughter was driving on the highway at 65 MPH, the vehicle lost automotive power, with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the internal bearings had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

The car is a 2017 Kia Sorento with approximately 73,000 miles. We have always had the oil changed at the Kia dealership. A month after the last time I had it changed (1/2025) we were going on a trip so my dad checked the oil. There was no oil in it. Since then we have been having to put oil in it about once a month or so because it runs out. It is not leaking anywhere and no oil light comes on when it does run out. The oil is disappearing. The oil is burning internally. I am having difficulties with the dealership in addressing the oil consumption issue, even when it's a known problem. This last time I spoke with Robert at Kia Ramada in Shelby NC. They want me to pay for them to look at it and then said they would write up a report to see if corporate would cover it. I feel like since this is a known issue I shouldn’t have to pay for them to look at or diagnose it. He said it would not be covered unless the engine locked up. Well if I keep driving it and don’t keep putting oil in it, it will lock up. I’d rather you fix the issue than have to put in a whole new motor. Please get in touch with me asap so I know what further actions that I will need to take to resolve this matter.

the VCM motor has a "coupler" that operates intake manifold runner, this coupler brakes apart , causing vehicle to loose engine power, engine light comes on, code P200. kia dealer recommends to replace the intake manifold that comes with new VCM motor, if you replace it you're self then you need to take vehicle to kia dealer to have them update software for the new VCM.