KIA Complaints

had 3 recalls on ICCU module, each time dealer said everything was OK. Last "repair" was in January. In April, car just "died" nothing worked, could not shift, no acceleration and limited braking, had to call a tow truck to move it as everything was locked up. dealer said ICCU shorted out, 3 week repair time, and this is down from 3 month repair time 2 weeks ago. The only warning we had was a dash message to check electrical system, meanwhile Kia app for car said everything was OK, no problems with any thing. dealer listed faults as, P1A9096 dc converter sensor fault, P1E3716 battery charger V2L low voltage, other low voltage comm codes as well but not listed

I was never informed about the issues with my 1.6 GI engine YEARS AGO. And now my engine went bad in my 2016 Kia soul and kia screwed me and won’t cover fixing my car. I’m so disgusted with kia and their customer service for not helping me or ever informing me.

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 75 MPH, the vehicle independently decelerated to approximately 60 MPH. The contact stated that the check engine warning light was flashing. The vehicle was towed to the local dealer, but the cause of the failure was not yet determined. The contact stated that a knock sensor was installed to monitor the engine performance. The manufacturer was not yet contacted regarding the failure. The failure mileage was 70,000. The VIN was not available.

While driving to work [XXX] my engine seized on the highway, going 50mph, leaving me struggling to get it to the side of the road and out of traffic. No warning lights came on, no signs of any kind to alert me. Car completely shut off while moving at a high enough rate of speed for a fatality or serious injuries, to myself and other drivers. Immediately that day, after calling KIA, I was informed of the engine recall that wasn't in effect yet. Shortly after that I received two notices in the mail from KIA, two recalls, regarding my VIN number. I towed the car to KIA in Blufton SC from Pembroke GA, after towing it home from the side of the road. All at my own expense. KIA informed me 6/02/2025 that they will not perform any repairs free of charge because I am "out of warranty coverage". I am still making payments on this vehicle, and have not been in possession of nor been able to drive it, for several months now. I am the second owner, purchased the car December 2023, with 40,000 miles or so on it. Mileage now is roughly 85,000. And I still owe $12,000 on the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2025 KIA Carnival Hybrid gets stuck in electric mode. This cause rapid draining of the electric vehicle battery, reduced maximum speed, and reduced acceleration. This has occurred while merging onto the highway. I had to pull over to the highway on ramp shoulder, turn the vehicle off and back, and then merge back until the highway. I have a video of it happening while picking up my kids from school, but it is too large to upload here.

It took 8 months to repair the Recall #SC299B HALOGEN HEADLAMP-BOTH. Repair was done 04/03/2025, which appears to have not last long as high beam is low again and I am afraid to drive in early morning, dusk, or evening due to the timid, low bearing high beams. This is very unsettling as we have made three complaints due to negligence and lack of efficiency for recall repair, being in an accident due to not seeing a deer run across and we hit it, as well as, failed state inspection due to light issues (twice) that negatively impacted financial stability and job security as one driver has to have a clear safety inspection in order to work. Kia corporate has been contacted 6 times via email and called back to discuss ongoing issues, however, there does not appear to be any resolution and/or willingness to discuss ongoing issues with our car. It would be nice to discuss this matter and find a solution that alleviates hardship this recall (and apparent lack of fix as lights continue to be an issue) and Kia dealer/company has made. We would appreciate being bought out and/or provided reimbursements and buyout. Either way, we hope others do NOT face the ongoing stress and issues telluride has given us. It is not ideal or fair to continue being fearful of the safety and reliability of our car despite company’s “attempt” of fixing it.

Sometimes this condition hardly noticable and other times very stiff then move steering wheel slightly and full assist. Seems more prevalent after driving 1/2 hour or more on expressway steering becomes stiff and ratchety. This causes steering to stick whenever driving at highway then driver is putting more effort to overcome stuck wheel. When breaks loose vehicle goes to far in that direction then sticks again causing to stick again and over corrects other direction. This goes from annoying and uncomfortable to just plain dangerous depending on conditions speed weather and proximity to other vehicles or obstacles.

We have a 2024 kia carnival lx trim. The power sliding door pose a serious safety risk. My [XXX] daughter was getting out of the vehicle and decided to try and climb back in as the door was closing. The door did not detect her body at all and continued to close her head in the door. She was left with a black eye and a smashed blood shot thumb from trying to get her head out of the door. A few days later I was strapping my children into their carseats and was getting ready to step out of the vehicle when my husband turned the vehicle on. The power sliding door stopped closing and started re-opening then closing again. I thought I had enough time to step out but didn't the door closed with my entire adult body in the way without detecting me there. It took for me to excessively force to door to open back up and I now have a shoulder injury from doing so. We really need these doors to be recalled and a proper sensor to be installed on them. Had my daughter been younger than she was things could have been way more serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The latch for the drivers seatbelt is no longer functioning properly, dealer stated that the hook that holds the buckle in was worn down. Car has 50k miles and is slightly over 5 years old, seems unreasonable that a seatbelt latch would fail that early. In the past, when inserting the buckle into the latch it would not properly latch and immediately fall out, and then once latched again it stayed. Recently it came unbuckled during a drive which caused concern to bring to dealer for inspection. Seatbelt latch issue was missed in PA state safety inspection a few weeks prior to the diagnosis of broken hook in latch.

On two separate occasions, my 2024 Kia Sorento has activated its automatic emergency braking system, as if anticipating a potential forward collision on an empty Florida highway. The dashboard lights illuminate precisely before the forward collision warning and emergency braking lights activate and commence engaging. Since then, I have noticed a loose sensation in the steering wheel and a diminished braking response. Also screen on dash will randomly shut down and will not allow me to check my vehicle systems or to Kia connect.