KIA Complaints

The contact owns a 2024 Kia Seltos. The contact stated while driving 30 MPH and attempting to accelerate, the vehicle briefly lost motive power before the engine seized. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the valves. The vehicle was not repaired. The vehicle was towed back to the residence and later to the local dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact stated that several months before the failure, the vehicle was serviced, and the fuel injectors and spark plugs were replaced. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 23V531000 (POWER TRAIN); however, the VIN was not included. The failure mileage was unknown.

I have taken the car to Brown-Daub Kia in Easton twice, on May 1, 2025 and May 30, 2025, requesting the safety recall work (SC332) be completed. Both times I have been told they are unable to complete the work because they are unable to connect with Kia in some way.

There have been 2 incidents. First, I was going down a steep incline and used my paddles to down shift and up shift. When I entered the flat area the car lost power 25mph to 38 mph. I was unable to go any faster. This continued until I shut off car. Then it went back to normal. A few days later driving on flat streets it lost power again in the same way. I returned home shut off car and it started up as usual again. I took it to dealer and it has been with them 4 days. They were unaware of any other complaints and cannot locate the problem. I have to take grandkids to school and activities a few times a week. This is very dangerous especially on the freeway. Found similar problems on Internet.

My 2023 Kia K5 GT (VIN: [XXX]) is experiencing a dangerous complete power loss at highway speeds. I was driving at the speed limit on [XXX] when the vehicle lost propulsion, entered limp-home mode, and illuminated every warning lamp. This has happened six times since purchase. The car is currently parked, and I am not confident enough to drive the car; I nearly missed a crash pulling into the emergency lane from the leftmost lane to the rightmost lane. After losing power in the engine, that was a traumatizing experience. I tried to explain this to people multiple times at different service centers, but they care less: "We can't fix it unless we can reproduce it," but this happens randomly; I cannot make it happen at the service center. This matches the recall SC250 symptoms exactly, though my VIN is excluded. I have tried with Multiple dealers before, but they cannot fix it. They say, "We cannot fix it unless we can reproduce it." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a failure of the ICCU (Integrated Charging Control Unit) in my 2022 Kia EV6. The vehicle became inoperable within weeks of purchase and has remained at a Kia dealership for over six weeks. The failure caused the vehicle to suddenly lose power and become undriveable, which is a serious safety concern. This issue appears to be widespread among EV6 owners. Despite the issue being covered under warranty, Kia has not provided an acceptable resolution. I believe this failure presents a risk of sudden vehicle disablement and should be investigated for safety-related recall potential.

I heard a knocking sound in my car which I thought was coming from the engine towards the end of May. It was really bad on May 29, 2025, so I did not drive it again. I called my local dealership and scheduled an appointment for June 2, 2025. The vehicle had to be towed from my house to the dealership as it did not seem safe to drive. The battery had died when I tried to start it, so I called AAA for a tow. They were able to jump start the car, but I still did not feel safe driving it with the loud knocking noise. I had AAA tow my car to the dealership. This is what they found: LOWER ENGINE KNOCK, METAL IN THE OIL, LOWER ROD BEARING FAILURE. No lights were on at the time the severe knocking occurred. How and why was my VIN not included in the recall notice on the engines? This was clearly a safety hazard. This problem SHOULD BE COVERED by the engine recall. Now I have to get a new vehicle with extremely limited funds.

The contact owns a 2021 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted. The contact was informed that the recall repair was on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Bought car 2020, engine failed and was consuming oil like it was fuel after 50-60K miles in 2022, Serra Kia Misdiagnosed and charged me $900 for ignition coil and combustion chamber cleaning that was not needed nor refunded when I was denied replacement due to me NOT letting engine lock up(Service manager basically told me to do so to be approved) or a P1326 code, charged +\-$8,000 for engine to be replaced. Horrible experience, engine was fine at first, then shortly after the SHORT mileage warranty they give, the engine started having minor non catastrophic issues here and there. Finally, around the same amount of time(last October 2024) and almost the SAME AMOUNT OF MILES on the engine, its doing EXACTLY what it was when i took it to KIA for the engine. One random day, on my way to work, i got to a red light and when i went to go at green the engine hesitated and i noticed a MASSIVE smoke cloud behind me and coming from my engine. It was consuming oil yet again the same way. Reached out to KCC(Kia Customer Care) and provided them a 4 page personally written letter by myself explaining the full story and my experience. However they merely closed my case without any explanation or reason for doing so. So as i stated to them i would do if i needed to, I've reached out to the BBB and now you. I'm hoping to get justice, whats right, and what should have happened in the first place. My money back and or my engine repaired and no more charges to me. 2022 first engine failure(Denied and paid for engine) Oct 2024 Engine failure AGAIN. (added copy of letter sent plus proof of service manager influencing me to lock the motor up to get covered the first time)

The contact owns a 2021 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated causing the contact to depress the accelerator pedal to continue driving. The contact stated that while stopped at a traffic light the vehicle stalled with the message “Auto STOP Off” and to shift to park to restart the vehicle. The contact stated that the check engine warning light, battery failure, and low oil light was illuminated. The dealer was contacted, and the vehicle remained with the dealer for a month and the contact was informed that the recall repair had been completed. The failure persisted. The manufacturer was made aware of the issue and informed the contact that the recall repair was on hold. The vehicle was taken to another dealer, Tempe Kia (8005 S Autoplex Loop, Tempe, AZ 85284); and the contact was informed that the first dealer had reported that the vehicle was already repaired under the recall even though the VIN tool indicated that the VIN was still under recall. The failure mileage was approximately 68,600. Parts distribution disconnect.

Randomly when turning, my steering will jolt in the opposite direction and lose power steering. The red power steering light does come on at this moment where I have to pull over, turn the car off, and restart and the symptoms clear itself up. In addition, there is there is, randomly, grinding noises (and I can feel it in the steering) when turning. When this occurs, relocating the steering column by changing the position (via tilt and telescopic) seems to help clear it up for awhile. I have almost jolted to oncoming traffic when turning and a few instances. I have had it serviced to check steering points at tires, axel, cv joints, and my mechanics can't seem to find the fault there. Even after doing alignments, it helped for a little bit but the same problems came back. They believe it to be a steering column issue. They believe that it is getting caught when turning and causing the issues. This has been occurring for about 6-8 months now. The power steering losing power happens maybe once or twice a week to once every two weeks. The grinding and vibration in the steering column while turning happens a few times a week to maybe just once a week. Its occurrence worsens when it rains. I am reporting this because I have read other reports of people have the same experience as myself.