KIA Complaints

The contact owns a 2011 Kia Sorento. The contact stated that while driving 15-20 MPH, the axle popped out of the transmission, and fractured the lower ball joints and steering system. There was an abnormal burning electrical odor coming from the vehicle. The contact stated that the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the residence. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200,000.

The sun roof exploded driving on a busy interstate highway, fortunately the sun visor was closed otherwise we and our dogs would have been wearing the glass. Lots of glass coming off the roof on cars behind us. Dealer has confirmed other failures. Dealer is servicing now at no charge. No warning of this failure and should be a recall as many of these early model KIA Tellurides have this issue.

I own a 2015 Kia Sportage with an open safety recall (NHTSA Recall No. 22V051 / SC227B). The vehicle became undriveable years ago due to engine issues. I contacted both the dealership and Kia several times, but no one has responded or completed the recall. I received no notification letter. The vehicle has sat inoperable for years, and I had to stop payments because the engine failed and posed a safety risk. I am requesting NHTSA intervention as Kia has failed to complete the safety recall in a timely manner.

My vehicle is affected by NHTSA Recall Number 23V652000, I have taken my vehicle to Jim Ellis Kia of Kennesaw on several occasions, I believe 3 separate occasions to try and get this recall resolved. Each time I am told that the fix, a replacement fuse, is not being accepted by my vehicle. Each time they attempt to replace the fuse, the vehicle goes into anti-theft mode where the alarm goes off consistently. The dealership is unable to tell me why and states they can not complete the recall because of this. Initially, they tried to state the issue was that engine oil was seeping through into my engine harness and that I would need a new engine harness, sending me home with a quote for $3,000 to fix the issue. That same night I took my vehicle to an actual professional, who told me the dealership had no clue what they were talking about and that there was no oil in my engine harness. I returned to the dealership requesting that my vehicle only be looked at by the master technician, after the master tech reviewed the vehicle he agreed there was no oil in the engine harness and that that was a misdiagnosis. Absolutely absurd to think they can send a customer home with a $3k quote with no oversight before doing so. The master tech stated he could not figure out the incompatibility of my vehicle and the recall remedy, and stated I would have to pay $300 for them to do a full electrical review as a first step of troubleshooting. I can not believe that a massive corporation like Kia is sticking a customer with a MASSIVE fire hazard of a vehicle that is a result of their negligence and telling me that 'although we have a fix, for some reason the fix doesn't work for your car and you're going to have to pay us to figure out why.' This is absolutely unacceptable, I am a college student and while driving my only form of transportation, I constantly have to hope that I am not a victim of fatality at the hands of Kia.

I was driving on the freeway when I noticed smoke coming out of my hood. I immediately exited the freeway, pulled over, popped the hood open, and my engine was on fire. There were no warning lamps on my dash. I don’t know which components were involved and inspection of the components after was not possible, because everything under the hood burned by the time firefighters responded.

On May 17, 2025, the engine in our 2016 Kia Soul seized up and was destroyed. It is within Kia’s 10 year/100,000 mile drivetrain warranty. They are refusing to honor the warrant stating there was a recall on the vehicle that we never got fixed. The only unrepaired recall on this vehicle involves the steering, nothing to do with the motor. They are trying to escape the responsibility that they have promised to the American consumer.

The contact owns a 2022 Kia Carnival. The contact stated while driving 50 MPH, the driver's side windshield exterior A-Pillar trim flew off and struck the vehicle behind, almost causing a crash. The contact pulled over to the side of the road temporarily. The vehicle was taken back to the dealer, and the vehicle was inspected. The dealer determined that the trim needed to be replaced; however, the repair was not covered under the bumper-to-bumper warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 22,023.

On multiple occasions, the HEV system warning light and check engine light activated while I was driving at highway speeds. Immediately after the warning lights appeared, the vehicle suddenly decelerated, putting me and other drivers at risk. This issue has occurred several times and is clearly a serious safety hazard. Each time this occurred, I brought the vehicle to an authorized Kia dealership ([Dealership Name]) for inspection. However, despite the vehicle being under the Kia hybrid system and/or powertrain warranty (10 years/100,000 miles), I was recently informed that the necessary repairs would not be covered under warranty.

Engine overheating and leaking oil due to faulty piston ring, kia will only check the vehicle when its cold and claims its passes their tests. The car only acts up when runing for 30 mins or so

The MDPS power steering coupler became worn out causing erratic steering issues.the coupler part its self is not even listed on the vehicle so the dealership would only recommend replacing the entire MDPS. i replaced the coupler myself due to lack of affordability for entire motor. steering is now fixed. additional ongoing issue with left turn signal bulbs have burned out repeatedly within days of being changed cuurently the bulb is working but the system doesnt register that signals are working causing hyper flashing. researching these issues i have found multiple online sources claiming similar issues with both turn signals and power steering couplers.