KIA Complaints

The last week of February I took my 2020 Kia Sedona at 67,500 miles into Kia Ferguson in Tulsa, OK to have them replace my High Pressure Fuel Pump which was covered under an extended warranty. When I received my van back, the battery was dead and the AC wasn't working nor the control knob.(it was stuck) I had to replace my battery, and that Friday Kia said they would take a look at it. When I went to pick up my van, they told me it was going to cost $1500 to fix, and that I was responsible. I called Kia consumer Affairs, and discussed this with them as well. To no avail, I am being held responsible. I took my van somewhere else however was quoted higher. I asked if after they fix it was there a possibility it still might not work and that it could be something else, and the gentleman said yes. I don't want to put all of this money to fix a problem, Kia may have inadvertently disconnected something that really just needed to be reconnected. This is a safety issue for me and my children, as I get weak when I am overheated, and it gets entirely too hot in Oklahoma during the summers. I didn't have any prior issues with my AC prior to them replacing my high pressure fuel pump.

The contact owns a 2021 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact stated that on three occasions while driving at various speeds, the vehicle started shuddering mildly and then stalled. The vehicle was able to be restarted after each failure. The vehicle was taken to a dealer where it was diagnosed and determined that the engine software needed to be updated. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

HI, MY CAR HAS INCREASED OIL CONSUMPTION.EVERY WEEK, IAM TOPING OFF THE OIL, 1 QRT EVERY WEEK NOW.I BROUGHT THIS TO KIA'S ATTENTION, HAD THE TEST DONE AS THEY SUGGESTED.THEY OFFERRED ME ONLY THIS: A/C EVAP CLEAN, COOLANT FLUID EXCHANGE, SPARK PLUG REPLACE, 3 PT INDUCTION SVC, WHICH DOESNT FIX THE PROBLEM. I ALSO WANTED THE EXISTING RECALL TO BE ADRESSED, BUT THEY IGNORED.

The contact owns a 2015 Kia Optima. The contact stated while driving 55-60 MPH, the engine seized. There was no warning light illuminated. The contact inspected the vehicle and became aware of a burning odor around the exterior of the vehicle. The contact attempted to start the vehicle; however, the vehicle failed to start as intended. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

The contact owns a 2022 Kia Niro. The contact stated that the Hybrid Engine alarm activated and illuminated. The contact parked the vehicle for a few hours, and when restarting the vehicle, the alarm was no longer displayed. The contact continued to drive at approximately 5 mph. When pressing the brake pedal to park, the brake pedal floored with no resistance, and the vehicle began to accelerate. The contact immediately turned the vehicle towards the left to avoid crashing into a nearby building, jumped a curb into a ditch, causing the vehicle to bounce several times, and landed on the main street where it came to a stop. The air bags were deployed when the vehicle jumped the curb, landing in the ditch. The contact received bruises and cuts to their right leg and femur, chest, and back injuries. Medical attention was needed. The vehicle was damaged on the front end and was towed. It was not determined if the vehicle was totaled as of yet. A police report was filed. The dealer was not informed of the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after starting the vehicle and driving approximately 5 minutes, then pulling into a carwash and placing the vehicle in the park, the vehicle lost power and a thick gray smoke began coming from underneath the hood of the vehicle. The vehicle caught fire. The contact was able to exit the vehicle however, the fire had consumed the vehicle, and caused the building the vehicle was parked in front of caught fire. The fire department had put out both fires. The vehicle was towed and deemed totaled. A police report was filed. The contact stated they were pregnant at the time of the fire and ended up having a miscarriage. Medical assistance was needed. The dealer was not contacted. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 120,000. Parts distribution disconnect.

The contact owns a 2021 Kia K5. The contact stated while driving approximately 30-40 MPH, while the transmission was shifting gear, the vehicle started sputtering and jerking. The contact stated that the failure occurred while shifting from 1st gear to 2nd gear, and from 2nd gear to 3rd gear. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with an erratic gear shift with a grinding sound coming from the transmission. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 98,000.

Me and my family were on the way to the beach, as I accelerated on the interstate got to 65 mph, engine light started blinking, car instantly slowed down. Got off on next exit, to check and see what was going on, car started hesitating after acceleration. Was able to get it to an autoshop (O'Reilly's) diagnosis shows knock sensor failure and they told me it has to do with the safety recall, didn't even know the car had a recall on it.

It is making a noise when turning steering wheel to one side and it has play and clinking noise in steering wheel. Is this included in SC155 recall?

Sun roof opened and will not close. Wind detector became stuck causing window not to close