KIA Complaints

1. Instrument Cluster did not turn on when I started the car. The infotainment system turned on, along with the engine and rest of the car, but the instrument cluster that shows the speed, fuel gauge, etc was black. When I used my turn signals, the sound to indicate they are on would start initially and then stop after 2-3 times. 2. I had no idea how fast I was going or was my fuel level was. I was also not sure if my turn signals were working. This is where the lane change assist camera is shown, so I could not see that either. This screen also reflects warnings, so I would be unaware if anything came up. 3. No - we made the first earliest appointment with the dealer in 5 days from today. 4. No. 5. No warning lamps or messages (these would also appear on this screen, so if a warning came up I would not be aware).

ICCU FAILED. Warning that I needed to stop driving the car This happened while driving on an interstate highway. Car would move at 25mph max.

I was in a car wreck and my air bags did not deploy and my seat belt did not lock. The other vehicle involved in the car accident immediately deployed its airbags. I did not ask for an ambulance because I do not know if my insurance covers it so I went personally to the emergency room after the accident.

I had catastrophic engine failure driving down the road to work. Check engine light started flashing the the oil light. The car then shut off. Got it towed and they found two pieces of the engine block in the cradle cover.

Sunroof glass exploded while traveling down the interstate at 75 MPH. All occupants were covered in broken glass but there were no injuries. All of the windows were closed at the time, and the sunroof was not struck by a foreign object or anything. Definitely could have caused an eye injury or triggered an accident. It sounded like a shot gun blast. The vehicle is out of warranty so I'm going to report it myself and not waste time with Kia.

The contact owns a 2022 Kia K5. The contact stated that while attempting to accelerate from a complete stop at the red traffic light, the vehicle failed to respond upon depressing the accelerator pedal. The contact stated that upon shifting to park(P) and restarting the vehicle, the vehicle operated as needed. The vehicle was towed to the local dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.

The contact owns a 2019 Kia Optima. The contact stated that there was an abnormally strong fuel odor coming from the vehicle. The contact stated the fuel odor was stronger on the rear driver's side, where the gas tank was located. The used car dealer from whom the vehicle was purchased was notified of the failure. The vehicle was not diagnosed or repaired by an independent or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 95,658.

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 2015 Kia Soul is experiencing ongoing, severe oil consumption. Despite having an extended warranty for rod bearing failure (15 years/150,000 miles), my Kia dealership refuses to perform an oil consumption test because my vehicle has slightly exceeded 100,000 miles (currently at ~106,500). I brought the vehicle in multiple times for oil loss before reaching 100,000 miles, but no one informed me that a test existed or was needed. The car burns through oil every 3,000 miles or less, sometimes with no oil showing on the dipstick before the next change. It often chugs or knocks, but no warning lights currently appear. I previously received engine codes P1326, P0011, and P0014, and I did receive the KSDS update. The dealership told me I must wait for the engine to fail to qualify for replacement. This is unsafe for me and other drivers. Kia Consumer Affairs has confirmed I’m under warranty, but no solution has been offered to prevent a dangerous breakdown. I am concerned that this is a widespread issue that is being ignored unless the vehicle fails completely. I’ve been instructed by Kia service staff to continue topping off oil to avoid engine damage. However, by doing so, I am also preventing the P1326 code from triggering—effectively disqualifying me from warranty help. I’m forced to choose between protecting my car or triggering a code to qualify for repair. This puts consumers at risk and creates an unfair barrier to accessing the warranty coverage Kia advertises.

Vehicle suddenly slowed, with the same force at regenerative braking, to 30mph. Vehicle would not go any faster, changing drive modes, pedal to the floor, anything I tried did not work. Was in the middle of a 55mph road and was suddenly moving much slower than traffic with nowhere to pull off the road No warnings, no lights, nothing to indicate that I saw to show there was an issue. Dealership could not replicate and found no error codes.