KIA Complaints

The contact owns a 2013 Kia Soul. The contact stated that while his son was driving at an undisclosed speed, the steering wheel was making an abnormal clicking sound. Additionally, while driving 65 MPH, the steering wheel tuned left and right with a loud clicking sound. The contact also stated that the vehicle was consuming an excessive amount of oil. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the flex coupling was defective. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 100,000.

Clunking when going over bumps especially when turning into a driveway. Started at about 20,000 miles along with excessive clicking when turning the steering wheel.

The contact owns a 2020 Kia Forte. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,892.

I am submitting this complaint about a serious and unresolved safety issue with my Kia vehicle. Kia is currently attempting to reverse an active recall on my vehicle, despite the fact that the issue still exists and has not been fixed. This is an extremely dangerous situation, and I believe they are doing this simply to save money, not to protect drivers. My vehicle was at a Kia dealership for over three weeks, during which time no meaningful repairs were made. The only service performed was a cabin air filter replacement, which I was charged for. The original issue—covered under an active recall that warned of a potential engine fire—was never addressed. Now I’ve been told I need to pick up my car and drive it, even though Kia acknowledges the vehicle is still under an active recall. The dealer told me that if it “acts up,” I can bring it back. This is completely unacceptable. I should not be expected to risk my safety or the safety of others by driving a vehicle that Kia itself has said could catch fire. It is extremely troubling that Kia is trying to walk back the recall status, leaving drivers like me to deal with unsafe vehicles. They had my car for weeks, made no safety repairs, and now expect me to drive it with the same risk that triggered the recall in the first place. This is not how recalls should work, and I am asking NHTSA to investigate Kia’s handling of this issue and ensure they are held accountable for knowingly putting unsafe vehicles back on the road. Thank you for your attention to this serious safety matter.

Steering Gear Assembly completely broke at 81,000 miles. My daughter was backing up in a busy street at 5pm and lost 100 percent of steering control. Lucking cars dodged her and she didn’t get hurt or worse.

At least one cell of the ev battery is defective and the battery will not charge. The dealer determined that it is unsafe to drive. We are pending repairs and under warranty for over 40 days now and Kia can provide de no estimate for when the car will be repaired.

my vehicle falls under the 2013 Kia Sorrento engine replacement and fuel pump. Recall these have not been done to my vehicle. I even double checked with the previous owner and Kia did not service the engine or replace it although it has a recall under mine, and all the symptoms stated in the recall with the engine and fuel pump are happening with my vehicle now how do I get this service covered under the recall also a very strong fuel odor

My 2022 Kia EV6 has repeatedly shut off while parked and while in motion, placing myself, my [XXX] child, and other drivers at serious risk. The vehicle’s Integrated Charging Control Unit (ICCU) failed and was replaced, but the replacement ICCU also malfunctioned. This second failure caused a near-collision involving three vehicles. A Ford F-150 had to swerve off the road to avoid hitting me. The most recent incident occurred while dropping off my son, when the vehicle lost all power in traffic. Kia later confirmed that they could not guarantee this issue would not happen again. This statement came after I notified them of the near-accident and the ongoing shutdowns. Despite this, Kia has refused to buy back the vehicle or provide a safe resolution. The vehicle has been out of service for over 30 cumulative days and has undergone two ICCU replacements and one 12V battery replacement. Kia issued a recall notice for the ICCU in December 2024, but the issue persisted even after recall servicing. The defect has been inspected and confirmed by Kia dealerships, and all repair documentation is available. There were no warning lights or alerts before shutdowns. The system fails randomly and without warning, making the car unpredictable and unsafe to operate. This is an ongoing, unresolved issue that poses a danger to myself, my child, and the general public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After driving home from work, my engine just started pouring out oil. It was all over our road and driveway. Had it towed to shop, they have stated a whole new engine is needed and suggested I report it as Kia has a lot of engine problems

Went to back out of driveway noticed puddle of water substance near right passenger door grd. Thought possibly from AC unit, I had been previously out and about. Few days later went to leave no brakes! Had it towed, currently at dealership, so far report crack in brake line not sure yet why. Scary this could have been tragic.