KIA Complaints

I was going to park my car the second I went to change gears my car accelerated forward through a bakery I stepped on the brakes as fast as I could but it was too late

Rear self leveling shock PN # 55367-S9KA0. Unknown Problem has been reproduced by kia dealer. Shock makes noise, clunking, going over bumps. No No

The contact owns a 2016 Kia Cadenza. The contact stated that there was water and air leaking through the windshield of the vehicle. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V158000 (Visibility); however, the dealer inspected the vehicle and informed the contact that the repair was not necessary. The contact stated that while the vehicle was at the car wash, a significant amount of water leaked through the windshield, causing the contact to be soaked. The contact stated that upon attempting to wipe the interior of the windshield, the windshield was unsecured and almost separated from the vehicle. The contact stated that the windshield could be pushed forward. The contact was able to put the windshield back into place. The dealer was not informed of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

What happened? While driving at highway speeds (approximately 60-75 mph), the vehicle exhibits a pronounced up-and-down motion at the rear, commonly referred to as “porpoising.” This motion is especially noticeable when traversing uneven road surfaces or expansion joints. This issue compromises vehicle stability and passenger comfort, posing a potential safety risk during high-speed travel. The problem has been consistently reproducible under similar driving conditions. The vehicle has not yet been inspected by a dealer or independent service center for this specific issue. No warning lights or error messages have appeared on the dashboard in relation to this problem. Component suspected: Rear suspension system (exact cause UNKNOWN). I am willing to have the vehicle inspected upon request.

I had an oil change done because my engine oil level was showing low on the dipstick. I had just had an oil change about 2 months prior so it was not due but I thought that maybe there was an oil leak . On the way to my mechanic shop the check engine light came on so I had them to check it out. There were no visible oil leaks and they said they oil was extremely low. They did the full oil change and told me to bring it back 200 miles later to see if there was any oil lost. 200 miles later the car was down an entire quart of oil. My mechanic suggested I call Kia to advise them of the engine oil consumption issue. His words. I called Kia and was advised to bring it into the dealership for a diagnostic and consumption test. I am bringing it tomorrow morning but I don't know what will happen after that. I see the recall for other models with this same issue but not for my model.

On April 26, 2025, while driving, my car just stopped in the middle of the road. There were no warning signs, no engine indicator light on on the dash. It just stopped and would not crank.

Oil has been leaking for years. Always got regular oil changes and engine died while driving.

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed and determined that the piston oil rings had failed and needed to be replaced. The dealer informed the contact that the recall had been placed on hold by the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2018 Kia Sportage. The contact stated that while driving at approximately 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated to approximately 45 MPH, and the contact pulled over to the side of the road and the vehicle caught on fire. The contact and her daughter who was inside the vehicle was able to exit the vehicle safely. The contact stated that the fire had started under the hood of the vehicle and totally engulfed the entire vehicle. The Fire Department was contacted and arrived on the scene and extinguished the fire. A Fire Department report was filed. The contact and her daughter sustained smoke inhalation and sought medical assistance. The vehicle was towed and was deemed a total loss. The contact inquired about possible recalls on the vehicle and was informed that the VIN was included in NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the vehicle had not been repaired under the recall because the contact was unaware of the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.

In April 2025 the check engine light came on. The engine had been replaced in February 2025 so I immediately took the vehicle to Safford Kia Dealership in Fredericksburg, VA. (NOTE: The engine was replaced at Jacksonville Kia, Jacksonville, NC as the issue with the engine happened while I was away working at that location.) A few days after dropping the vehicle off I was notified by the service writer there that the catalytic converter had gone bad which was a common issue after problems with the engine. Specifically, I was told the engine dumps oil into the catalytic converter therefore ruining it. The new engine has been driven about a 1000 miles (give or take) as the vehicle was picked up from the dealership in Jacksonville, NC and driven to Fredericksburg, VA on 1 March 2025 with minimal normal driving before the check engine light came on.