KIA Complaints

The contact owns a 2017 Kia Forte. The contact stated while driving 35 MPH, the vehicle lost power with an abnormal ratting sound coming from the engine. There was no warning light illuminated. The contact coasted the vehicle into a parking lot and then had the vehicle towed to the residence. The contact later towed the vehicle to an independent mechanic where the vehicle was diagnosed with engine failure. The mechanic called several dealers and other independent mechanics and was informed that the engine was no longer in production, and that the engine was unavailable. The manufacturer was not notified of failure. The vehicle was not repaired and remained with the independent mechanic. The failure mileage was approximately 82,000.

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the manufacturer had put a hold on the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. Two local dealers were made aware of the issue, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and notified the contact that there was hold on the recall repair, and that dealers were instructed to stop all recall repairs. The contact had not experienced a failure. Parts distribution disconnect.

I own a 2019 kia that is garage low milage 35,757 when not driving. the paint had a spot of paint missing on the hood and i ordered touchup paint to protect and before it arrived i noticed a larger spot. I drove to town and a large spot flaked. I call the dealer and they said they didn't handle that. I called kia customer service and they said would write a work order and i haven't heard any thing from them. i have gone to computer to see if any recalls and none. there are a lot of complaints from owners but no help from Kia . I read an article from Kia that they had stopped using the pearl white paint due to so many complaints. This need to be address and something done. I took to a reputable body shop today and received estimate and it was not just my hood found spots on right fender and trunk with estimate of almost $4,000.00 . I can not make Kia repaint my car and i can not leave it to rust nor can i afford a new car. Canada did recalls on this matter the United States needs to stand up for the people of the United States.

After diving in the snow my 2025 Telluride was parked in the garage overnight. Next morning I observed a crack in the windshield running from bottom of passenger side to middle of the windscreen. Upon inspection saw a small chip on the windshield. A chip would not cause the crack to extend to the middle of the windshield. These windshields are made very poorly, can crack and break with minor road debris that other brands windshields can handle easily. This has been an ongoing problem with KIA windshields since atleast 2020 and still has not been resolved. Won't be surprised if they break with a bug splatter on the windshield. This needs to be a class action or a RECALL!!!!!

The contact owns a 2022 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the dealer informed the contact that the manufacturer had ordered the dealer not to perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Kia released safety recall letters on 4/4/25 (SC336). I requested the recall service from my local dealership immediately and was scheduled for 5/19/25, then called back to inform me that Kia has paused the recall without any estimate of when it can be remedied. I called Kia customer care and was told not to drive the vehicle if I was concerned, with no guarantee to cover a rental car if I needed it, and that my solution was to either be without a vehicle or continue to drive it with the risk of "loss of drive power and/or fire, increasing the risk of crash and injury." This is completely unacceptable.

I was told that my engine failed the test for the recall for the incorrectly manufactured piston oil rings and that they would have to replace my engine. It has been turned in at the Shawnee-Mission KIA dealership since April 23rd and they said it would only take 2 weeks. I called again today at 5/5/2025 and now they are saying that repair is held indefinately and I have chemotherapy appointments that I have to show up for and they told me they do not loan cars out so I can have a means of transportation. I am given no specifics as to why this is happening. This is unacceptable.

The contact owns a 2014 Kia Soul. The contact stated that while the vehicle was parked, the vehicle intermittently stalled. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 89,000.

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the dealer advised the contact that the recall was on hold from instructions from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.